Exam 7: Implementing Strategies: Management and Operations Issues

When developing an organizational chart, it is not wise to recommend a dual title for just one executive.

People's anxieties are raised with the thought of change because they fear economic loss, inconvenience, uncertainty, and a break in normal social patterns.

Strategies clarify what can and cannot be done in pursuit of an organization's objectives.

Formal statements of organizational philosophy, charters, creeds, materials used for recruitment and selection, and socialization help an organization

Production processes typically constitute less than 50 percent of a firm's total assets.

A divisional structure by geographic area is most appropriate when

Reengineering does not usually affect the organizational structure or chart, nor does it imply job loss or employee layoffs.

Explain the nature and role of ESOPs in strategic management.

Six Sigma is generally equally successful in retail firms and manufacturing firms.

A recent study reports that nearly 90 percent of employers today offer some kind of wellness incentives or prizes to employees who "get healthier."

What is the best divisional structure when a few major customers are of paramount importance and many different services are provided to these customers?

ESOPs work well even in firms with fluctuating payrolls and profits.

Strategists should strive to preserve, emphasize, and build upon aspects of an existing culture that are antagonistic to a proposed strategy.

Annual objectives are key components in the strategic-management process because they dictate how resources will be allocated.

Policies refer to specific guidelines, methods, procedures, rules, forms, and administrative practices established to support and encourage work toward stated goals.

Which word or phrase would most be best to use in written objective statements?

In terms of number of employees, restructuring usually involves increasing the size of the firm.

It is always easier to say you are going to do something (strategy formulation)than to actually do it (strategy implementation).

A bottom-up flow of communication is essential for developing bottom-up support.

Just-in-time describes