Exam 1: A First Look at Interpersonal Communication

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Tom and Kelly meet in their staff lunch room to discuss concerns they have regarding a mutual client. What is NOT likely to occur in their discussion?

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Why does social media enhance interpersonal communication?

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Why is tolerance for ambiguity an important quality for intercultural competence?

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Vanessa is very aware of how her communication impacts others. She is a high self-monitor.

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In a demanding tone of voice, your nursing supervisor says "It's your turn to fill the medical supplies." What should a person do to clarify the relational dimension of her message?

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Almost all verbal messages have a content dimension as well as a relational dimension.

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Communication consists only of messages a sender deliberately conveys.

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Cognitive complexity is the ability to construct a variety of frameworks for viewing an issue.

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The transactional model of communication suggests that communicators send and receive messages simultaneously.

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Psychologist Abraham Maslow arranged human needs on a hierarchy. According to Maslow, which statement best describes the most basic need in his hierarchy?

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Relational dimensions of messages make statements about how the parties feel toward one another.

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What are some of the characteristics that make relationships more interpersonal than impersonal?

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A jet flying low overhead interferes with your conversation with a friend. What is this an example of?

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What sequence of stages would you expect to move through when learning a new communication behaviour?

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Jason tells a joke in economics class and his peers laugh wildly. Encouraged by this response, Jason tells the joke later in his sociology class, but no one laughs. What communication principle does this scenario illustrate?

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Pleasure is one of the social needs identified by researchers.

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How are the relational dimensions of messages usually expressed?

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One study found that over 60 percent of medical errors were due to inadequate training in procedures.

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There is no such thing as the "same" message: words and behaviours are different each time they are spoken or performed.

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Why did Steve Jobs, co-founder of Apple, suggest that personal computers be renamed "interpersonal computers"?

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