Question 1

Briefly discuss some of the reasons why SAS Institute is ranked on Fortune's "Best Places to Work" list.

Accepted Answer

SAS Institute successfully manages its e

Question 2

Research on turnover supports which of the following statements?

Accepted Answer

A) Unhappy employees are more likely to leave than those who are satisfied with the organization. 
B) Poor work attitudes are not a strong predictor of intentions to quit. 
C) All turnover is bad for an organization. 
D) Agreeable and conscientious people are more likely to quit their jobs. 
A) Unhappy employees are more likely to leave than those who are satisfied with the organization. 
B) Poor work attitudes are not a strong predictor of intentions to quit. 
C) All turnover is bad for an organization. 
D) Agreeable and conscientious people are more likely to quit their jobs.

Question 3

List three individual or organizational factors that contribute to organizational commitment.

Accepted Answer

The following factors have been shown to

Question 4

Research on job performance suggests

Accepted Answer

A) when we are treated well, we want to reciprocate, thus when the company treats us well, we perform more effectively. 
B) positive work attitudes and performance are unrelated. 
C) conscientious employees do not perform better than those who are not conscientious. 
D) high stress at work is always associated with lower performance. 
A) when we are treated well, we want to reciprocate, thus when the company treats us well, we perform more effectively. 
B) positive work attitudes and performance are unrelated. 
C) conscientious employees do not perform better than those who are not conscientious. 
D) high stress at work is always associated with lower performance.

Question 5

Which of the following statements is true regarding the causes of positive work attitudes?

Accepted Answer

A) The notion of work/life balance is outdated. 
B) All stressors are bad. 
C) Job/person fit is positively related to job satisfaction. 
D) The level of coworker acceptance of an employee has no impact on the employee's commitment to the organization. 
A) The notion of work/life balance is outdated. 
B) All stressors are bad. 
C) Job/person fit is positively related to job satisfaction. 
D) The level of coworker acceptance of an employee has no impact on the employee's commitment to the organization.

Question 6

*Briefly describe differences in job attitudes held around the world.

Accepted Answer

A study of over 20 countries found that

Question 7

*A study done by SHRM/Kronos holds that absenteeism costs employees what percentage of total payroll?

Accepted Answer

A) 21% 
B) 51% 
C) 81% 
D) unknown how much it costs 
A) 21% 
B) 51% 
C) 81% 
D) unknown how much it costs

Question 8

All stress on the job is bad.

Accepted Answer

A) True 
 B)False

Question 9

With regard to age, ________ employees are less likely to be absent from work.

Accepted Answer

The answer of With regard to age, ________ employees are...

Question 10

The relationship between positive work attitudes and behavior is clear.

Accepted Answer

A) True 
 B)False

Question 11

_____________________ is the emotional attachment people have toward the company they work for.

Accepted Answer

Organizati

Question 12

Research on job characteristics indicate that

Accepted Answer

A) people with a minimal variety of skills are always less satisfied with their job. 
B) people with autonomy on their job are always more satisfied with their job. 
C) all people want feedback on their jobs. 
D) people who have high growth need tend to expect their jobs to help them build new skills. 
A) people with a minimal variety of skills are always less satisfied with their job. 
B) people with autonomy on their job are always more satisfied with their job. 
C) all people want feedback on their jobs. 
D) people who have high growth need tend to expect their jobs to help them build new skills.

Question 13

Organizational commitment refers to

Accepted Answer

A) the feelings people have toward their jobs. 
B) the emotional attachment people have toward the company they work for. 
C) an unwritten understanding about what the employee will bring to the work environment. 
D) the degree of emotional intelligence an employee exhibits. 
A) the feelings people have toward their jobs. 
B) the emotional attachment people have toward the company they work for. 
C) an unwritten understanding about what the employee will bring to the work environment. 
D) the degree of emotional intelligence an employee exhibits.

Question 14

Indicate which of the following statements is true.

Accepted Answer

A) A happy worker is always a productive worker. 
B) Work attitudes are related to organizational citizenship behaviors. 
C) Work attitudes are the most important factor in performance. 
D) Work attitudes have no impact on customer satisfaction. 
A) A happy worker is always a productive worker. 
B) Work attitudes are related to organizational citizenship behaviors. 
C) Work attitudes are the most important factor in performance. 
D) Work attitudes have no impact on customer satisfaction.

Question 15

Predictors of _____________include poor performance, poor work attitudes, stress, personality, and age of the employee.

Accepted Answer

The answer of Predictors of _____________include poor performance, poor work...

Question 16

Rosaline is the superintendent of a school district.A new board of directors, to whom she is responsible, has just been elected and the philosophical direction the board wishes to take varies from the direction Rosaline has taken the district over the past five years.Rosaline is going to tender her resignation.How can she do so gracefully?

Accepted Answer

After working for five years to make you

Question 17

*Which of these are NOT a best practice for conducting an exit interview?

Accepted Answer

A) Conduct the meeting halfway between the date the employee resigns and the date the employee is actually leaving 
B) Have the employee's manager conduct the interview 
C) Have the employee's manager's manager conduct the interview 
D) Allow a human resources representative to conduct the interview 
A) Conduct the meeting halfway between the date the employee resigns and the date the employee is actually leaving 
B) Have the employee's manager conduct the interview 
C) Have the employee's manager's manager conduct the interview 
D) Allow a human resources representative to conduct the interview

Question 18

Age is positively related to both frequency and duration of absenteeism.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following recommendations might you give to a friend regarding ways to deal with late coworkers?

Accepted Answer

A) Try ignoring lateness and not imposing negative consequences. 
B) Reward timeliness by verbally recognizing those who arrive on time. 
C) Schedule meetings when most people can attend, even if it doesn't work for everyone. 
D) Consider assigning less work to those who are late, they are probably juggling too many things right now. 
A) Try ignoring lateness and not imposing negative consequences. 
B) Reward timeliness by verbally recognizing those who arrive on time. 
C) Schedule meetings when most people can attend, even if it doesn't work for everyone. 
D) Consider assigning less work to those who are late, they are probably juggling too many things right now.

Question 20

Happiness at work can be enhanced by which of the following strategies?

Accepted Answer

A) Pay at all times; pay is always the key aspect to job satisfaction. 
B) Reaction to organizational life.Work is stressful, just "suck it up." 
C) Pulling yourself away from your co-workers and concentrating on the job. 
D) Knowing yourself and what you want from the job. 
A) Pay at all times; pay is always the key aspect to job satisfaction. 
B) Reaction to organizational life.Work is stressful, just "suck it up." 
C) Pulling yourself away from your co-workers and concentrating on the job. 
D) Knowing yourself and what you want from the job.

Briefly discuss some of the reasons why SAS Institute is ranked on Fortune's "Best Places to Work" list.

Research on turnover supports which of the following statements?

List three individual or organizational factors that contribute to organizational commitment.

Research on job performance suggests

Which of the following statements is true regarding the causes of positive work attitudes?

*Briefly describe differences in job attitudes held around the world.

*A study done by SHRM/Kronos holds that absenteeism costs employees what percentage of total payroll?

All stress on the job is bad.

With regard to age, ________ employees are less likely to be absent from work.

The relationship between positive work attitudes and behavior is clear.

_____________________ is the emotional attachment people have toward the company they work for.

Research on job characteristics indicate that

Organizational commitment refers to

Indicate which of the following statements is true.

Predictors of _____________include poor performance, poor work attitudes, stress, personality, and age of the employee.

*Which of these are NOT a best practice for conducting an exit interview?

Age is positively related to both frequency and duration of absenteeism.

Which of the following recommendations might you give to a friend regarding ways to deal with late coworkers?

Happiness at work can be enhanced by which of the following strategies?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 4: Individual Attitudes and Behaviors

Briefly discuss some of the reasons why SAS Institute is ranked on Fortune's "Best Places to Work" list.

Research on turnover supports which of the following statements?

List three individual or organizational factors that contribute to organizational commitment.

Research on job performance suggests

Which of the following statements is true regarding the causes of positive work attitudes?

*Briefly describe differences in job attitudes held around the world.

*A study done by SHRM/Kronos holds that absenteeism costs employees what percentage of total payroll?

All stress on the job is bad.

With regard to age, ________ employees are less likely to be absent from work.

The relationship between positive work attitudes and behavior is clear.

_____________________ is the emotional attachment people have toward the company they work for.

Research on job characteristics indicate that

Organizational commitment refers to

Indicate which of the following statements is true.

Predictors of _____________include poor performance, poor work attitudes, stress, personality, and age of the employee.

*Which of these are NOT a best practice for conducting an exit interview?

Age is positively related to both frequency and duration of absenteeism.

Which of the following recommendations might you give to a friend regarding ways to deal with late coworkers?

Happiness at work can be enhanced by which of the following strategies?

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters