Question 1

Based on the number of studies conducted, job satisfaction is the most important job attitude.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following statements regarding the predictors of organizational citizenship behaviors is accurate?

Accepted Answer

A) The link between ability and citizenship behavior is stronger than the link between motivation and citizenship behavior. 
B) The most important factor in determining employee citizenship behavior is personality. 
C) People with positive affectivity tend to exhibit stronger citizenship behaviors. 
D) Younger people tend to exhibit stronger citizenship behaviors than older people. 
A) The link between ability and citizenship behavior is stronger than the link between motivation and citizenship behavior. 
B) The most important factor in determining employee citizenship behavior is personality. 
C) People with positive affectivity tend to exhibit stronger citizenship behaviors. 
D) Younger people tend to exhibit stronger citizenship behaviors than older people.

Question 3

Describe the impact pay-for-performance systems could have on high and low performers in a firm.

Accepted Answer

Pay-for-performance systems can have a p

Question 4

Workforce satisfaction is related to

Accepted Answer

A) greater customer loyalty. 
B) more absenteeism. 
C) reduced team cohesion. 
D) more accidents in the workplace. 
A) greater customer loyalty. 
B) more absenteeism. 
C) reduced team cohesion. 
D) more accidents in the workplace.

Question 5

Natalia is assisting new employee Jane by showing her around the facility.This is an example of organizational citizenship behavior.

Accepted Answer

A) True 
 B)False

Question 6

*A person's enthusiasm, involvement, and satisfaction with their work is considered

Accepted Answer

A) job satisfaction 
B) job engagement 
C) organizational commitment 
D) organizational attitude 
A) job satisfaction 
B) job engagement 
C) organizational commitment 
D) organizational attitude

Question 7

.__________ refers to unscheduled absences from work.

Accepted Answer

The answer of .__________ refers to unscheduled absences from work....

Question 8

Research suggests which of the following relationships between performance and turnover?

Accepted Answer

A) Pay-for-performance systems have no impact on an employee's likelihood to turnover. 
B) The establishment of a pay-for-performance system in a company guarantees that high performers will stay in the firm. 
C) In general, good performers are more likely to leave a firm than poor performers because other firms readily recognize their skills and actively seek their employment. 
D) Poor performers are more likely to quit their jobs compared to high performers. 
A) Pay-for-performance systems have no impact on an employee's likelihood to turnover. 
B) The establishment of a pay-for-performance system in a company guarantees that high performers will stay in the firm. 
C) In general, good performers are more likely to leave a firm than poor performers because other firms readily recognize their skills and actively seek their employment. 
D) Poor performers are more likely to quit their jobs compared to high performers.

Question 9

Predictors of __________include health problems, work-life balance issues, poor work attitudes and age of the employee.

Accepted Answer

The answer of Predictors of __________include health problems, work-life balance...

Question 10

Is a happy worker always a productive worker? Explain your answer.

Accepted Answer

This question has been the focus of subs

Question 11

If one looks at the number of studies conducted on attitudes, which of the following seems to be the most important?

Accepted Answer

A) organizational commitment 
B) job satisfaction 
C) satisfaction with supervisors 
D) cognitive ability 
A) organizational commitment 
B) job satisfaction 
C) satisfaction with supervisors 
D) cognitive ability

Question 12

Organizational citizenship behaviors include all of the following EXCEPT

Accepted Answer

A) working voluntary overtime. 
B) assisting new employees. 
C) speaking positively about the organization. 
D) performing the duties in one's job description. 
A) working voluntary overtime. 
B) assisting new employees. 
C) speaking positively about the organization. 
D) performing the duties in one's job description.

Question 13

Why does the way an employee is treated by others in a firm predict citizenship behavior?

Accepted Answer

The motivation/behavior link with regard

Question 14

Behavior is influenced by attitudes and situations.

Accepted Answer

A) True 
 B)False

Question 15

Mateo is a 22-year-old accountant working in his first job at a major accounting firm in Philadelphia.When he is home in Virginia for a visit, he sits down for a chat with his father, who is a human resource director at a large manufacturing firm.Mateo tells his father how unhappy he is that he chose to work for the Philadelphia firm.As he does his job, he realizes this is not what he wants to do for the rest of his life.What advice can dad provide him to help him be a happier worker?

Accepted Answer

First, be positive.Any experience is a l

Question 16

*A factor in whether employees are absent from work, even when they are unhappy at their job, is their level of

Accepted Answer

A) competitiveness 
B) guilt 
C) compassion 
D) knowledge 
A) competitiveness 
B) guilt 
C) compassion 
D) knowledge

Question 17

*Which of these is NOT one of the characteristics of Enterprise?

Accepted Answer

A) A belief in promoting from within 
B) Exceptional customer service 
C) Bringing in a new hire at the executive level to inject new management styles 
D) Investing in employees 
A) A belief in promoting from within 
B) Exceptional customer service 
C) Bringing in a new hire at the executive level to inject new management styles 
D) Investing in employees

Question 18

An _______ is an opinion, belief or feeling about an aspect of the environment.

Accepted Answer

The answer of An _______ is an opinion, belief or...

Question 19

The most powerful influence on job performance is general mental ability.

Accepted Answer

A) True 
 B)False

Question 20

The job characteristics of autonomy and high skill variety are positively related to organizational commitment.

Accepted Answer

A) True 
 B)False

Based on the number of studies conducted, job satisfaction is the most important job attitude.

Which of the following statements regarding the predictors of organizational citizenship behaviors is accurate?

Describe the impact pay-for-performance systems could have on high and low performers in a firm.

Workforce satisfaction is related to

Natalia is assisting new employee Jane by showing her around the facility.This is an example of organizational citizenship behavior.

*A person's enthusiasm, involvement, and satisfaction with their work is considered

.__________ refers to unscheduled absences from work.

Research suggests which of the following relationships between performance and turnover?

Predictors of __________include health problems, work-life balance issues, poor work attitudes and age of the employee.

Is a happy worker always a productive worker? Explain your answer.

If one looks at the number of studies conducted on attitudes, which of the following seems to be the most important?

Organizational citizenship behaviors include all of the following EXCEPT

Why does the way an employee is treated by others in a firm predict citizenship behavior?

Behavior is influenced by attitudes and situations.

*A factor in whether employees are absent from work, even when they are unhappy at their job, is their level of

*Which of these is NOT one of the characteristics of Enterprise?

An _______ is an opinion, belief or feeling about an aspect of the environment.

The most powerful influence on job performance is general mental ability.

The job characteristics of autonomy and high skill variety are positively related to organizational commitment.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters

Exam 4: Individual Attitudes and Behaviors

Based on the number of studies conducted, job satisfaction is the most important job attitude.

Which of the following statements regarding the predictors of organizational citizenship behaviors is accurate?

Describe the impact pay-for-performance systems could have on high and low performers in a firm.

Workforce satisfaction is related to

Natalia is assisting new employee Jane by showing her around the facility.This is an example of organizational citizenship behavior.

*A person's enthusiasm, involvement, and satisfaction with their work is considered

.__________ refers to unscheduled absences from work.

Research suggests which of the following relationships between performance and turnover?

Predictors of __________include health problems, work-life balance issues, poor work attitudes and age of the employee.

Is a happy worker always a productive worker? Explain your answer.

If one looks at the number of studies conducted on attitudes, which of the following seems to be the most important?

Organizational citizenship behaviors include all of the following EXCEPT

Why does the way an employee is treated by others in a firm predict citizenship behavior?

Behavior is influenced by attitudes and situations.

*A factor in whether employees are absent from work, even when they are unhappy at their job, is their level of

*Which of these is NOT one of the characteristics of Enterprise?

An _______ is an opinion, belief or feeling about an aspect of the environment.

The most powerful influence on job performance is general mental ability.

The job characteristics of autonomy and high skill variety are positively related to organizational commitment.

Organizational Behavior

Diversity in the Workplace

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Filters