Exam 1: Introduction

TABLE 1-1 The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD player made by the company over the past 12 months are satisfied with their products. -Referring to Table 1-1, the possible responses to the question "Are you happy, indifferent, or unhappy with the performance per dollar spent on the DVD player?" result in

The grade level (K-12)of a student is an example of a nominal scaled variable.

A summary measure that is computed to describe a characteristic from only a sample of the population is called

The Human Resources director of a large corporation wishes to develop an employee benefits package and decides to select 500 employees from a list of all (N = 40,000)workers in order to study their preferences for the various components of a potential package. In this study, methods involving the collection, presentation, and characterization of the data are called ________.

The Human Resources director of a large corporation wishes to develop an employee benefits package and decides to select 500 employees from a list of all (N = 40,000)workers in order to study their preferences for the various components of a potential package. The director will use the data from the sample to compute ________.