Question 1

North American readers prefer correspondence and reports that

Accepted Answer

A) use 28 lb.bond paper. 
B) get straight to the point and spell out the meaning directly. 
C) provide indirect, somewhat ambiguous messages for readers to interpret. 
D) provide mostly graphs and other illustrations, with little or no explanation. 
A) use 28 lb.bond paper. 
B) get straight to the point and spell out the meaning directly. 
C) provide indirect, somewhat ambiguous messages for readers to interpret. 
D) provide mostly graphs and other illustrations, with little or no explanation.

Question 2

Which of the following letter openings would appeal to a reader from a low-context culture? (The letter tells the reader about a factory workers' strike that has halted production and prevented the writer's company from meeting its promised delivery dates.)

Accepted Answer

A) We are unable to ship your equipment by June 1 because of a strike at our factory. 
B) At this time, we regret to inform you that due to unforeseen circumstances we are unable to supply your production equipment that we had, in good faith, undertaken to provide by June 1.This letter explains those circumstances. 
C) We trust that this letter finds you and your family in good health and that your business continues to flourish.This letter provides an update on the status of your order for production equipment, which we have agreed will meet your needs most admirably. 
D) The idiotic workers have gone on strike, so you can forget about getting your production equipment by November 16. 
A) We are unable to ship your equipment by June 1 because of a strike at our factory. 
B) At this time, we regret to inform you that due to unforeseen circumstances we are unable to supply your production equipment that we had, in good faith, undertaken to provide by June 1.This letter explains those circumstances. 
C) We trust that this letter finds you and your family in good health and that your business continues to flourish.This letter provides an update on the status of your order for production equipment, which we have agreed will meet your needs most admirably. 
D) The idiotic workers have gone on strike, so you can forget about getting your production equipment by November 16.

Question 3

Writing has informative value when it

Accepted Answer

A) conveys knowledge that will be new to the reader. 
B) presents information that has never before been made public. 
C) not only presents the facts, but also explains what the facts mean. 
D) is presented in point form. 
A) conveys knowledge that will be new to the reader. 
B) presents information that has never before been made public. 
C) not only presents the facts, but also explains what the facts mean. 
D) is presented in point form.

Question 4

The main difference between highly technical and semi-technical documents is

Accepted Answer

A) the sheer amount of descriptive detail in the document. 
B) the degree of formality in the document's format. 
C) the advanced level of technical detail and the jargon used to present that detail. 
D) the kind of headings used to designate sections of the document. 
A) the sheer amount of descriptive detail in the document. 
B) the degree of formality in the document's format. 
C) the advanced level of technical detail and the jargon used to present that detail. 
D) the kind of headings used to designate sections of the document.

North American readers prefer correspondence and reports that

Which of the following letter openings would appeal to a reader from a low-context culture? (The letter tells the reader about a factory workers' strike that has halted production and prevented the writer's company from meeting its promised delivery dates.)

Writing has informative value when it

The main difference between highly technical and semi-technical documents is

Introduction to Technical Communication

Persuading Your Audience

Weighing the Ethical Issues

Teamwork and Global Considerations

An Overview of the Technical Writing Process

Thinking Critically About the Research Process

Evaluating and Interpreting Information

Summarizing Research Findings and Other Information

Organizing for Readers

Editing for a Professional Style and Tone

Designing Visual Information

Designing Pages and Documents

Email

Workplace Memos and Letters

Résumés and Other Job-Search Materials

Technical Definitions

Technical Descriptions, Specifications, and Marketing Materials

Instructions and Procedures

Informal Reports

Formal Analytical Reports

Proposals

Oral Presentations and Video Conferencing

Blogs, Wikis, and Web Pages

Social Media

Filters

Exam 2: Meeting the Needs of Specific Audiences

North American readers prefer correspondence and reports that

Which of the following letter openings would appeal to a reader from a low-context culture? (The letter tells the reader about a factory workers' strike that has halted production and prevented the writer's company from meeting its promised delivery dates.)

Writing has informative value when it

The main difference between highly technical and semi-technical documents is

Introduction to Technical Communication

Persuading Your Audience

Weighing the Ethical Issues

Teamwork and Global Considerations

An Overview of the Technical Writing Process

Thinking Critically About the Research Process

Evaluating and Interpreting Information

Summarizing Research Findings and Other Information

Organizing for Readers

Editing for a Professional Style and Tone

Designing Visual Information

Designing Pages and Documents

Email

Workplace Memos and Letters

Résumés and Other Job-Search Materials

Technical Definitions

Technical Descriptions, Specifications, and Marketing Materials

Instructions and Procedures

Informal Reports

Formal Analytical Reports

Proposals

Oral Presentations and Video Conferencing

Blogs, Wikis, and Web Pages

Social Media

Filters