Exam 11: Safety Management in a Global Marketplace

Service, in the context of competitiveness, is closely related to health and safety.

What implications will baby-boomers have for global competitiveness?

Quality management (QM) is an approach to doing business that maximizes the competitiveness of an organization through continuous improvement of its products, services, people, processes, and environments.

Quality is essential to which of the following?

It is critical that modern health and safety professionals understand the positive relationship between health/safety and competitiveness and that they are able to articulate it effectively.

Competitiveness is "the ability to consistently succeed and prosper in the marketplace whether it is local, regional, national, or global."

Most competitive companies typically are also the safest.

Which industrialized nation has seen the greatest increase in production, since World War II?

Which factors in the competitiveness equation is most affected by a safety recall on a product?

What are the two most important factors influencing a company's competitiveness?

Canada has historically been among the least productive among industrialized nations.

Pressure to increase productivity often results in actions that are detrimental to the health and safety of workers.

The QM concept is known by different names. It is sometimes called:

Competitiveness is the ability to succeed and prosper in which of the following types of markets?

Productivity is a measure of which of the following ratios?

ISO 9000 an occupational health and safety management system standard.

The two most important factors influencing a company's competitiveness are government sponsorship and number of employees.

Corporate image is not important in a competitive global marketplace.

Quality without which of the following, results in costs that are too high to be competitive.

Quality is a measure of the extent to which a product or service meets or exceeds customer expectations