Exam 7: The Legal Environment of International Trade

Marcie tells James about her recent trip to Canada. In response, James makes fun of Marcie's trip and says that his trip to Europe was much better. What form of ineffective listening is James displaying? What should he do differently?

Selective listening is a useful way to overcome the barriers to listening.

What would you recommend to your friend who is doing poorly in her chemistry class because she checks social media regularly in class?

Pretending to listen when you are not actually paying attention is known as

Active, effective listeners tend to

In collectivistic cultures, people-oriented and content-oriented listening styles are prevalent.

Listening is a comprehensive six-step process.

While listening to a grieving friend, it is wise to avoid

When Mark's boyfriend is upset, Mark carefully listens to not only the words his boyfriend is saying but also how they are said. Mark is listening to

Define the listening process.

Remembering is not a necessary part of the listening process.

Listeners who attend to what others say only to attack or ambush them are engaged in

Which is the process of reviewing information for accuracy and validity?

Identify the four listening styles.

Loni's boyfriend, Rick, often asks what she predicts will happen in one of their favorite TV shows, but when she does, he laughs and calls her ideas ridiculous. Rick is engaging in

In individualistic cultures, time- and action-oriented listening is prevalent.

Women's preference for people-oriented listening is stronger than men's preference for action-oriented listening.

The shifting of attention between many different things at once is

Your friend Sheila is a very animated communicator and active listener. When she listens to you talk about your day, she often responds with nonverbal and verbal cues including "ah-ha," "yes," and "okay." What listening strategy is Sheila using?

Which listening styles are generally preferred by people in individualistic cultures?