Exam 11: Cyberlaw

If Jonathan experiences anxiety when communicating with others to the point that he avoids communication, he is experiencing high communication apprehension.

Identify two types of group roles.

Task and maintenance roles are formal roles.

Your family and friends are examples of which a

Define argumentativeness.

Introverted individuals tend to fulfill maintenance roles in small groups.

In what phase of group development do members have different ideas on how to approach a task or who should take on leadership roles?

What is communication apprehension?

Identify and explain the characteristics of groups.

Three or more interdependent persons who share a common identity and communicate to achieve a common goal is a

What does it mean when a group member assumes an egocentric role and engages in social loafing?

Garth wear his earbuds and listens to music on his phone while his group meets. He moves to the music and sometimes even sings along. He does not participate in the group's discussions, and several members have complained to the group leader that his behavior is distracting. What group role is Garth fulfilling?

In what type of group do you work with people to achieve specific goals or perform tasks?

What are three challenges of working in virtual groups?

Highly argumentative individuals are not able to separate issues from people, and tend to be ineffective group members.

In which of Tuckman's group development stages are members socially cautious and overly polite?

Which is the correct order for Tuckman's five group development stages?

Steve knows his group members think he doesn't care about them or the group, but he actually does. The fact is, he feels intense anxiety about speaking up, even in a small group of classmates. What does this illustrate?

One method of enhancing group cohesiveness is through self-disclosure.

Your textbook suggests all of the following strategies for reducing communication apprehension in groups EXCEPT