Exam 2: The Court System and Dispute Resolution

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Explain the difference between self-esteem and self-concept.

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Which types of information are weighted more heavily when forming algebraic impressions?

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The fundamental attribution error results from attributing others' behaviors to external rather than internal causes.

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Explanations of behavior based on internal and external factors are called (the)

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The word empathy comes from the Greek word meaning

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Explain, define, and provide an example of the components of self-concept.

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The horn effect occurs when you make negative attributions about someone for whom you have already formed a negative Gestalt.

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What are the three components of self?

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According to Self-Discrepancy Theory, your self-esteem is highest when

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Briefly describe the fundamental attribution error.

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Culture can include

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In individualistic cultures, your self and your needs take precedence over the needs and interests of the group or collective.

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The human tendency to think others' behavior is caused by internal rather than external or environmental causes is called the

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Explain the two types of attributions and why they are often inaccurate.

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Mental images of who people are and how you feel about them are called

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What type of message should you avoid when expressing empathy?

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An established, coherent set of beliefs, attitudes, values, and practices shared by a large group of people is called

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The positive self you actively create and present through your communication is called (the)

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The composite of social, psychological, and cultural characteristics that characterize people as male or female is called

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Forming attributions is the process of

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