Exam 12: Nature and Classes of Contracts: Contracting on the Internet

Effective group brainstorming includes all of the following EXCEPT

According to the traits view of leadership, anyone can learn to become a leader.

The ability to influence and direct others to meet group goals defines

Evaluative language is an example of a defensive communication response. What alternative type of behavior should you use in a supportive communication response?

Identify and define three decision-making methods.

In which step of the structured problem-solving process would team members be most prone to groupthink?

What is a communication behavior that is consistent with a supportive communication climate?

An overly cohesive group that avoids challenging one another's ideas is likely to experience

Identify three defensive and supportive communication behaviors that contribute to the communication climate.

Which leadership style involves inviting input from group members and encouraging shared decision making?

Explain the situational view of leadership and its four styles.

Identify and describe the three basic purposes for holding a meeting.

The notion that each group member is capable of influencing and directing the group is called

What are some possible results of ignoring gender and cultural differences?

The laissez-faire leadership style is more likely to be appropriate for a mature and highly productive group than for a new group.

According to the situational view of leadership, what four types of leadership can be used?

The emotional tone established within a group is its

A structured, written outline that guides communication among meeting participants is called (a)

What decision-making method is most appropriate in an emergency room setting where medical professionals must make timely, immediate, life-or-death decisions for incoming patients?

Identify the steps necessary to use structured problem solving.