Exam 11: Cyberlaw

Anticipated or real anxiety associated with communicating with others is

Selim always notices when members of his group are quiet and asks them what they think about the discussion topic. He also detects when members are becoming restless and suggests a break. What group role is Selim fulfilling?

Expectations about behavior within a group are called

What are three ways group members can establish positive norms?

A local chapter of Alcoholics Anonymous is an example of a

Specific patterns of behavior and communication that members develop from interacting over time are called

Groups usually proceed through five stages including storming, warming, conforming, performing, and adjourning.

In which phase of group development do members assume appropriate roles and work productively?

A support group such as AA or a problem-solving group are both examples of primary small groups.

Identify three tools that can be used to facilitate virtual communication.

During the storming phase of group development, conflict arises.

Provide an example of a primary and secondary group.

Which of the following situations best depicts small group communication as defined in your text?

In which phase of group development do members complete their task?

Social loafing is an example of a task role.

Identify and explain two primary communication traits particularly relevant to small group communication.

According to gender research, women and men communicate more similarly than stereotypes represent.

What type of roles are taken on by appointment or election?

What is a group role? Identify and explain the three types of group roles.

Verbal aggression is an example of communication competence because it is the tendency to attack issues and positions, not people or their self-concepts.