Question 1

Which statement is true about using a collaborative approach to managing conflict?

Accepted Answer

A)  It results in high satisfaction of relationships. 
B)  Participants experience fewer disputes. 
C)  Participants experience better long-term outcomes. 
D)  All of the options are correct. 
A)  It results in high satisfaction of relationships. 
B)  Participants experience fewer disputes. 
C)  Participants experience better long-term outcomes. 
D)  All of the options are correct.

Question 2

Which of the following is NOT a true statement about conflict?

Accepted Answer

A)  Most people blame themselves for conflict. 
B)  Most conflict occurs between those who know each other well. 
C)  Most conflict proceeds through several stages. 
D)  Most conflict occurs between family members and romantic partners. 
A)  Most people blame themselves for conflict. 
B)  Most conflict occurs between those who know each other well. 
C)  Most conflict proceeds through several stages. 
D)  Most conflict occurs between family members and romantic partners.

Question 3

In which approach to conflict do people confront others and pursue their own goals while excluding others?

Accepted Answer

A)  Destructive messages 
B)  Competition 
C)  Cumulative annoyance 
D)  Pseudo-conflict 
A)  Destructive messages 
B)  Competition 
C)  Cumulative annoyance 
D)  Pseudo-conflict

Question 4

While newly married couple Tobias and Jason are having a terrible argument, Tobias exclaims, "I don't know why we even got married. We are too different! I'm moving out!" Tobias is demonstrating

Accepted Answer

A)  a dirty secret. 
B)  sniping. 
C)  a sudden-death statement. 
D)  pseudo-conflict. 
A)  a dirty secret. 
B)  sniping. 
C)  a sudden-death statement. 
D)  pseudo-conflict.

Question 5

Someone who suddenly declares that your relationship is over during a conflict is delivering a sudden-death statement.

Accepted Answer

A) True 
 B)False

Question 6

If Marcie and Mark have a struggle where they believe their goals are incompatible, but in fact their goals are compatible, they are demonstrating

Accepted Answer

A)  conflict. 
B)  escalation. 
C)  domination. 
D)  pseudo-conflict. 
A)  conflict. 
B)  escalation. 
C)  domination. 
D)  pseudo-conflict.

Question 7

Power resides within individuals.

Accepted Answer

A) True 
 B)False

Question 8

If a member of your group is more focused on their own goals than on the group's needs, which approach to conflict is that member is demonstrating?

Accepted Answer

A)  Accommodation 
B)  Competition 
C)  Avoidance 
D)  Compromise 
A)  Accommodation 
B)  Competition 
C)  Avoidance 
D)  Compromise

Question 9

Identify and explain the most constructive approach to managing conflict.

Accepted Answer

Collaboration: where

Question 10

Identify and explain the defining characteristics of conflict.

Accepted Answer

Conflict is a communication process betw

Question 11

Integrative agreements occur

Accepted Answer

A)  when two people develop a creative solution to solve their problem. 
B)  when one party withdraws from the conflict encounter. 
C)  when people manage emotion and use collaboration to manage conflict. 
D)  when one person uses accommodation while the other gets his or her way. 
A)  when two people develop a creative solution to solve their problem. 
B)  when one party withdraws from the conflict encounter. 
C)  when people manage emotion and use collaboration to manage conflict. 
D)  when one person uses accommodation while the other gets his or her way.

Question 12

Conflicts are often just one event.

Accepted Answer

A) True 
 B)False

Question 13

Define conflict.

Accepted Answer

A communication process betwee

Question 14

A dramatic rise in emotional intensity and increasingly unproductive communication is referred to as

Accepted Answer

A)  cumulative annoyance. 
B)  pseudo-conflict. 
C)  escalation. 
D)  domination. 
A)  cumulative annoyance. 
B)  pseudo-conflict. 
C)  escalation. 
D)  domination.

Question 15

Which statement describes the relationship between power and conflict?

Accepted Answer

A)  People without power are less likely to use accommodation. 
B)  People with power are less likely to use collaboration. 
C)  People with power can choose to use or not use accommodation. 
D)  People without power often use avoidance. 
A)  People without power are less likely to use accommodation. 
B)  People with power are less likely to use collaboration. 
C)  People with power can choose to use or not use accommodation. 
D)  People without power often use avoidance.

Question 16

What is the relationship between escalation and the use of competition?

Accepted Answer

Using competition in

Question 17

Collaborative conflict management includes all of the following EXCEPT

Accepted Answer

A)  attacking the problem, not people. 
B)  focusing on common interests. 
C)  evaluating your solution. 
D)  engaging in pseudo-conflict. 
A)  attacking the problem, not people. 
B)  focusing on common interests. 
C)  evaluating your solution. 
D)  engaging in pseudo-conflict.

Question 18

Which statement regarding the relationships between culture and conflict is accurate?

Accepted Answer

A)  Individualists and collectivists approach conflict differently. 
B)  Individualists prefer to use avoidance. 
C)  Collectivists prefer to use collaboration. 
D)  Collectivists prefer to keep conflict just between two people. 
A)  Individualists and collectivists approach conflict differently. 
B)  Individualists prefer to use avoidance. 
C)  Collectivists prefer to use collaboration. 
D)  Collectivists prefer to keep conflict just between two people.

Question 19

Identify three barriers to managing conflict.

Accepted Answer

Attributional errors

Question 20

How can structural improvements be used to manage conflict in our personal relationships?

Accepted Answer

When partners face intense con

Which statement is true about using a collaborative approach to managing conflict?

Which of the following is NOT a true statement about conflict?

In which approach to conflict do people confront others and pursue their own goals while excluding others?

While newly married couple Tobias and Jason are having a terrible argument, Tobias exclaims, "I don't know why we even got married. We are too different! I'm moving out!" Tobias is demonstrating

Someone who suddenly declares that your relationship is over during a conflict is delivering a sudden-death statement.

If Marcie and Mark have a struggle where they believe their goals are incompatible, but in fact their goals are compatible, they are demonstrating

Power resides within individuals.

If a member of your group is more focused on their own goals than on the group's needs, which approach to conflict is that member is demonstrating?

Identify and explain the most constructive approach to managing conflict.

Identify and explain the defining characteristics of conflict.

Integrative agreements occur

Conflicts are often just one event.

Define conflict.

A dramatic rise in emotional intensity and increasingly unproductive communication is referred to as

Which statement describes the relationship between power and conflict?

What is the relationship between escalation and the use of competition?

Collaborative conflict management includes all of the following EXCEPT

Which statement regarding the relationships between culture and conflict is accurate?

Identify three barriers to managing conflict.

How can structural improvements be used to manage conflict in our personal relationships?

The Nature and Sources of Law

The Court System and Dispute Resolution

Business Ethics, Social Forces, and the Law

The Constitution As the Foundation of the Legal Environment

Government Regulation of Competition and Prices

Administrative Agencies

The Legal Environment of International Trade

Crimes

Torts

Cyberlaw

Nature and Classes of Contracts: Contracting on the Internet

Formation of Contracts: Offer and Acceptance

Capacity and Genuine Assent

Consideration

Legality and Public Policy

Writing, Electronic Forms, and Interpretation of Contracts

Interview Techniques and Strategies

Filters

Exam 10: Intellectual Property Rights and the Internet

Which statement is true about using a collaborative approach to managing conflict?

Which of the following is NOT a true statement about conflict?

In which approach to conflict do people confront others and pursue their own goals while excluding others?

While newly married couple Tobias and Jason are having a terrible argument, Tobias exclaims, "I don't know why we even got married. We are too different! I'm moving out!" Tobias is demonstrating

Someone who suddenly declares that your relationship is over during a conflict is delivering a sudden-death statement.

If Marcie and Mark have a struggle where they believe their goals are incompatible, but in fact their goals are compatible, they are demonstrating

Power resides within individuals.

If a member of your group is more focused on their own goals than on the group's needs, which approach to conflict is that member is demonstrating?

Identify and explain the most constructive approach to managing conflict.

Identify and explain the defining characteristics of conflict.

Integrative agreements occur

Conflicts are often just one event.

Define conflict.

A dramatic rise in emotional intensity and increasingly unproductive communication is referred to as

Which statement describes the relationship between power and conflict?

What is the relationship between escalation and the use of competition?

Collaborative conflict management includes all of the following EXCEPT

Which statement regarding the relationships between culture and conflict is accurate?

Identify three barriers to managing conflict.

How can structural improvements be used to manage conflict in our personal relationships?

The Nature and Sources of Law

The Court System and Dispute Resolution

Business Ethics, Social Forces, and the Law

The Constitution As the Foundation of the Legal Environment

Government Regulation of Competition and Prices

Administrative Agencies

The Legal Environment of International Trade

Crimes

Torts

Cyberlaw

Nature and Classes of Contracts: Contracting on the Internet

Formation of Contracts: Offer and Acceptance

Capacity and Genuine Assent

Consideration

Legality and Public Policy

Writing, Electronic Forms, and Interpretation of Contracts

Interview Techniques and Strategies

Filters