Exam 1: Introduction to Systems Analysis and Design

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The _____ group typically provides leadership and overall guidance, but the systems themselves are developed by teams consisting of users, managers, and IT staff members.​

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In a typical organizational model, top managers _____.​

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Examples of company-wide applications, called _____, include order processing systems, payroll systems, and company communications networks.​

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Product-oriented firms manufacture _____.​

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During the _____ of the systems development life cycle (SDLC), the IT staff maintains, enhances, and protects the system.​

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A(n) _____ shows the data that flows in and out of system processes.​

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A(n) _____ investigates, analyzes, designs, develops, installs, evaluates, and maintains a company's information systems.​

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_____ technology uses high-frequency radio waves to track physical objects.​

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During the _____ of the systems development life cycle (SDLC), a new system is constructed.​

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Matching ​Identify the letter of the choice that best matches the phrase or definition. -The name for new business support systems that produced valuable information, in addition to performing manual tasks; their primary users were managers.

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One of the disadvantages of _____ methods of system development is that the overall project might be subject to scope change as user requirements change.​

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User productivity systems _____.​

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A _____ answers questions, troubleshoots problems, and serves as a clearinghouse for user problems and solutions.​

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Since middle managers focus on a longer time frame, they need less detailed information than top managers, but somewhat more than supervisors who oversee day-to-day operations.​

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Matching ​Identify the letter of the choice that best matches the phrase or definition. -Can expand to meet new business requirements and volumes

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An example of a vertical system is a(n) _____.​

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Many companies find that a trend called empowerment, which gives employees more responsibility and accountability, improves employee motivation and increases customer satisfaction.​

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Case 1-2 ​Maddy has been performing at a very high level at a firm, and so when two of her colleagues who are currently leading other development efforts get sick or leave the company, she is asked to step in and help manage these two other efforts. -After leaving the first meeting, Maddy goes down the hall to meet with the outgoing manager of the second team. In that meeting, he shares with her the latest draft of the systems requirement document, which is nearly complete. In which phase is the second team currently?

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_____ provides vital protection and maintenance services for system hardware and software, including enterprise computing systems, networks, transaction processing systems, and corporate IT infrastructure.​

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Most firms give their IT budgets a low priority in good economic times.​

(True/False)
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