Question 1

Which of the following is one of the main sectors of ecommerce?

Accepted Answer

A)  C2C (consumer-to-consumer) 
B)  B2C (business-to-consumer) 
C)  C2B (consumer-to-business) 
D)  BPM (business process model) 
A)  C2C (consumer-to-consumer) 
B)  B2C (business-to-consumer) 
C)  C2B (consumer-to-business) 
D)  BPM (business process model)

Question 2

Internet-based commerce is called _____ and includes two main sectors: B2C (business-to-consumer) and B2B (business-to-business).​

Accepted Answer

A)  electronic commerce 
B)  network-oriented commerce 
C)  virtual trading 
D)  online trading 
A)  electronic commerce 
B)  network-oriented commerce 
C)  virtual trading 
D)  online trading

Question 3

Case 1-1
​Roark has just joined a company and in his role as a lead analyst, he will be responsible for determining which systems development method the team uses to create a new application for a major medical supplier.
-After Roark has spent a week getting to know the members of the team, including their strengths and weaknesses, and what has worked well (and not so well) for this particular team in the past, one theme keeps recurring: the team has particularly weak communications skills. Which of the following methods is Roark least likely to use, given that he knows about the disadvantages of each method?​

Accepted Answer

A)  Structured analysis 
B)  Agile/adaptive methods 
C)  Object-oriented analysis 
D)  Rapid application development 
A)  Structured analysis 
B)  Agile/adaptive methods 
C)  Object-oriented analysis 
D)  Rapid application development

Question 4

Matching
​Identify the letter of the choice that best matches the phrase or definition.
-In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.

Accepted Answer

A) ​Management information system (MIS) 
B) ​Modeling 
C) ​Message 
D) Spiral model 
E) ​Enterprise resource planning (ERP)
F)​Team leaders
G)​Operational employees
H)​Supply chain
I)​Scalable design
J)Prototype ​In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company. 
A) ​Management information system (MIS) 
B) ​Modeling 
C) ​Message 
D) Spiral model 
E) ​Enterprise resource planning (ERP)
F)​Team leaders
G)​Operational employees
H)​Supply chain
I)​Scalable design
J)Prototype ​In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.

Question 5

User support provides users with technical information, training, and productivity support.​

Accepted Answer

A) True 
 B)False

Question 6

Transaction processing (TP) systems _____.​

Accepted Answer

A)  provide job-related information to users at all levels of a company 
B)  simulate human reasoning by combining a knowledge base and inference rules that determine how the knowledge is applied 
C)  process data generated by day-to-day business operations 
D)  include email, voice mail, fax, video conferencing, word processing, automated calendars, database management, spreadsheets, and integrated mobile computing systems 
A)  provide job-related information to users at all levels of a company 
B)  simulate human reasoning by combining a knowledge base and inference rules that determine how the knowledge is applied 
C)  process data generated by day-to-day business operations 
D)  include email, voice mail, fax, video conferencing, word processing, automated calendars, database management, spreadsheets, and integrated mobile computing systems

Question 7

Structured analysis is a traditional systems development technique that uses a series of phases, called the _____, to plan, analyze, design, implement, and support an information system.​

Accepted Answer

A)  object-oriented (O-O) analysis 
B)  systems development life cycle (SDL
C)  
C)  transaction processing (TP) system 
D)  enterprise resource planning system (ERP) 
A)  object-oriented (O-O) analysis 
B)  systems development life cycle (SDL
C)  
C)  transaction processing (TP) system 
D)  enterprise resource planning system (ERP)

Question 8

Case 1-2
​Maddy has been performing at a very high level at a firm, and so when two of her colleagues who are currently leading other development efforts get sick or leave the company, she is asked to step in and help manage these two other efforts.
-When Maddy sits down at the first meeting at which the first group is gathering, she hears them discussing the feasibility study in which they are currently engaged. She knows, then, in which phase of the systems development life cycle (SDLC) this team currently is. Which phase is it?​

Accepted Answer

A)  Systems analysis 
B)  Systems design 
C)  Systems planning 
D)  Systems implementation 
A)  Systems analysis 
B)  Systems design 
C)  Systems planning 
D)  Systems implementation

Question 9

A _____ describes the information that a system must provide.​

Accepted Answer

A)  process model 
B)  data model 
C)  business model 
D)  network model 
A)  process model 
B)  data model 
C)  business model 
D)  network model

Question 10

Matching
​Identify the letter of the choice that best matches the phrase or definition.
-Requests specific behavior or information from another object

Accepted Answer

A) ​Management information system (MIS) 
B) ​Modeling 
C) ​Message 
D) Spiral model 
E) ​Enterprise resource planning (ERP)
F)​Team leaders
G)​Operational employees
H)​Supply chain
I)​Scalable design
J)Prototype ​In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company. 
A) ​Management information system (MIS) 
B) ​Modeling 
C) ​Message 
D) Spiral model 
E) ​Enterprise resource planning (ERP)
F)​Team leaders
G)​Operational employees
H)​Supply chain
I)​Scalable design
J)Prototype ​In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.

Question 11

Case 1-1
​Roark has just joined a company and in his role as a lead analyst, he will be responsible for determining which systems development method the team uses to create a new application for a major medical supplier.
-It is a new day at the firm. Roark has been in place for a few weeks, strengthening the communications skills of his employees, getting them to work much better together. Now, the challenge that he faces is not an internal one; it lies with the client, which is increasingly incapable of sticking with decisions. Roark, based on his past experience with other clients like this, is afraid that the client will throw them a curveball and want to make changes late in the game-but that they also will be unwilling to absorb the costs of those changes. For this reason, which of the following methods of development will Roark eliminate?

Accepted Answer

A)  Structured analysis 
B)  Agile/adaptive methods 
C)  Object-oriented analysis 
D)  Rapid application development 
A)  Structured analysis 
B)  Agile/adaptive methods 
C)  Object-oriented analysis 
D)  Rapid application development

Question 12

Joint application development (JAD) is like a compressed version of the entire development process.​

Accepted Answer

A) True 
 B)False

Question 13

A _____ graphically displays one or more business processes, such as handling an airline reservation, filling a product order, or updating a customer account.​

Accepted Answer

A)  business matrix model (BMM) 
B)  business process model (BPM) 
C)  business indexing model (BIM) 
D)  business strategic model (BSM) 
A)  business matrix model (BMM) 
B)  business process model (BPM) 
C)  business indexing model (BIM) 
D)  business strategic model (BSM)

Question 14

A _____ is an overview that describes a company's overall functions, processes, organization, products, services, customers, suppliers, competitors, constraints, and future direction.​

Accepted Answer

A)  business matrix 
B)  business profile 
C)  business index 
D)  business glossary 
A)  business matrix 
B)  business profile 
C)  business index 
D)  business glossary

Question 15

In object-oriented design, built-in processes called _____ can change an object's properties.

Accepted Answer

A)  methods 
B)  functions 
C)  attributes 
D)  features 
A)  methods 
B)  functions 
C)  attributes 
D)  features

Question 16

A(n) _____ uses various symbols and shapes to represent data flow, processing, and storage.​

Accepted Answer

A)  process flow diagram 
B)  object model 
C)  data flow diagram 
D)  network model 
A)  process flow diagram 
B)  object model 
C)  data flow diagram 
D)  network model

Question 17

In object-oriented analysis, an object is a member of a(n) _____, which is a collection of similar objects.​

Accepted Answer

A)  property 
B)  class 
C)  message 
D)  instance 
A)  property 
B)  class 
C)  message 
D)  instance

Question 18

Matching
​Identify the letter of the choice that best matches the phrase or definition.
-All companies that provide materials, services, and functions needed to provide a product to a customer.

Accepted Answer

A) ​Management information system (MIS) 
B) ​Modeling 
C) ​Message 
D) Spiral model 
E) ​Enterprise resource planning (ERP)
F)​Team leaders
G)​Operational employees
H)​Supply chain
I)​Scalable design
J)Prototype ​In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company. 
A) ​Management information system (MIS) 
B) ​Modeling 
C) ​Message 
D) Spiral model 
E) ​Enterprise resource planning (ERP)
F)​Team leaders
G)​Operational employees
H)​Supply chain
I)​Scalable design
J)Prototype ​In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.

Question 19

Matching
​Identify the letter of the choice that best matches the phrase or definition.
-People who oversee operational employees and carry out day-to-day functions

Accepted Answer

A) ​Management information system (MIS) 
B) ​Modeling 
C) ​Message 
D) Spiral model 
E) ​Enterprise resource planning (ERP)
F)​Team leaders
G)​Operational employees
H)​Supply chain
I)​Scalable design
J)Prototype ​In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company. 
A) ​Management information system (MIS) 
B) ​Modeling 
C) ​Message 
D) Spiral model 
E) ​Enterprise resource planning (ERP)
F)​Team leaders
G)​Operational employees
H)​Supply chain
I)​Scalable design
J)Prototype ​In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.

Question 20

_____ is a systems development technique that produces a graphical representation of a concept or process that systems developers can analyze, test, and modify.​

Accepted Answer

A)  Prototyping 
B)  Rapid application development 
C)  Scrum 
D)  Modeling 
A)  Prototyping 
B)  Rapid application development 
C)  Scrum 
D)  Modeling

Which of the following is one of the main sectors of ecommerce?

Internet-based commerce is called _____ and includes two main sectors: B2C (business-to-consumer) and B2B (business-to-business).

Matching Identify the letter of the choice that best matches the phrase or definition. -In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.

User support provides users with technical information, training, and productivity support.

Transaction processing (TP) systems _____.

Structured analysis is a traditional systems development technique that uses a series of phases, called the _____, to plan, analyze, design, implement, and support an information system.

A _____ describes the information that a system must provide.

Matching Identify the letter of the choice that best matches the phrase or definition. -Requests specific behavior or information from another object

Joint application development (JAD) is like a compressed version of the entire development process.

A _____ graphically displays one or more business processes, such as handling an airline reservation, filling a product order, or updating a customer account.

A _____ is an overview that describes a company's overall functions, processes, organization, products, services, customers, suppliers, competitors, constraints, and future direction.

In object-oriented design, built-in processes called _____ can change an object's properties.

A(n) _____ uses various symbols and shapes to represent data flow, processing, and storage.

In object-oriented analysis, an object is a member of a(n) _____, which is a collection of similar objects.

Matching Identify the letter of the choice that best matches the phrase or definition. -All companies that provide materials, services, and functions needed to provide a product to a customer.

Matching Identify the letter of the choice that best matches the phrase or definition. -People who oversee operational employees and carry out day-to-day functions

_____ is a systems development technique that produces a graphical representation of a concept or process that systems developers can analyze, test, and modify.

Analyzing the Business Case

Managing Systems Projects

Requirements Modeling

Data and Process Modeling

Object Modeling

Development Strategies

User Interface Design

Data Design

System Architecture

Managing Systems Implementation

Managing Systems Support and Security

Appendix-The Systems Analyst’s Toolkit

CASE Tools

Financial Analysis Tools

Internet Resource Tools

Filters

Exam 1: Introduction to Systems Analysis and Design

Which of the following is one of the main sectors of ecommerce?

Internet-based commerce is called _____ and includes two main sectors: B2C (business-to-consumer) and B2B (business-to-business).​

Matching ​Identify the letter of the choice that best matches the phrase or definition. -In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.

User support provides users with technical information, training, and productivity support.​

Transaction processing (TP) systems _____.​

Structured analysis is a traditional systems development technique that uses a series of phases, called the _____, to plan, analyze, design, implement, and support an information system.​

A _____ describes the information that a system must provide.​

Matching ​Identify the letter of the choice that best matches the phrase or definition. -Requests specific behavior or information from another object

Joint application development (JAD) is like a compressed version of the entire development process.​

A _____ graphically displays one or more business processes, such as handling an airline reservation, filling a product order, or updating a customer account.​

A _____ is an overview that describes a company's overall functions, processes, organization, products, services, customers, suppliers, competitors, constraints, and future direction.​

In object-oriented design, built-in processes called _____ can change an object's properties.

A(n) _____ uses various symbols and shapes to represent data flow, processing, and storage.​

In object-oriented analysis, an object is a member of a(n) _____, which is a collection of similar objects.​

Matching ​Identify the letter of the choice that best matches the phrase or definition. -All companies that provide materials, services, and functions needed to provide a product to a customer.

Matching ​Identify the letter of the choice that best matches the phrase or definition. -People who oversee operational employees and carry out day-to-day functions

_____ is a systems development technique that produces a graphical representation of a concept or process that systems developers can analyze, test, and modify.​

Analyzing the Business Case

Managing Systems Projects

Requirements Modeling

Data and Process Modeling

Object Modeling

Development Strategies

User Interface Design

Data Design

System Architecture

Managing Systems Implementation

Managing Systems Support and Security

Appendix-The Systems Analyst’s Toolkit

CASE Tools

Financial Analysis Tools

Internet Resource Tools

Filters

Internet-based commerce is called _____ and includes two main sectors: B2C (business-to-consumer) and B2B (business-to-business).

Matching Identify the letter of the choice that best matches the phrase or definition. -In many large companies, these kinds of systems provide cost-effective support for users and managers throughout the company.

User support provides users with technical information, training, and productivity support.

Transaction processing (TP) systems _____.

Structured analysis is a traditional systems development technique that uses a series of phases, called the _____, to plan, analyze, design, implement, and support an information system.

A _____ describes the information that a system must provide.

Matching Identify the letter of the choice that best matches the phrase or definition. -Requests specific behavior or information from another object

Joint application development (JAD) is like a compressed version of the entire development process.

A _____ graphically displays one or more business processes, such as handling an airline reservation, filling a product order, or updating a customer account.

A _____ is an overview that describes a company's overall functions, processes, organization, products, services, customers, suppliers, competitors, constraints, and future direction.

A(n) _____ uses various symbols and shapes to represent data flow, processing, and storage.

In object-oriented analysis, an object is a member of a(n) _____, which is a collection of similar objects.

Matching Identify the letter of the choice that best matches the phrase or definition. -All companies that provide materials, services, and functions needed to provide a product to a customer.

Matching Identify the letter of the choice that best matches the phrase or definition. -People who oversee operational employees and carry out day-to-day functions

_____ is a systems development technique that produces a graphical representation of a concept or process that systems developers can analyze, test, and modify.