Question 1

Marigold enjoys where she works and feels she has the same values and attitudes as her company. This is an example of what type of human capital?

Accepted Answer

A)  rareness 
B)  inimitability 
C)  importance 
D)  value 
A)  rareness 
B)  inimitability 
C)  importance 
D)  value

Question 2

In order to flourish in a work environment with economic factors that are constantly in flux, one must ______.

Accepted Answer

A)  align themselves with powerful political factions 
B)  adapt and learn new skills when required 
C)  learn to be an autocratic leader 
D)  gain as much coding experience as possible 
A)  align themselves with powerful political factions 
B)  adapt and learn new skills when required 
C)  learn to be an autocratic leader 
D)  gain as much coding experience as possible

Question 3

Of the five behavioral science disciplines, which one has increased understanding of other cultures and different types of values held by people from other countries?

Accepted Answer

A)  political science 
B)  sociology 
C)  social psychology 
D)  anthropology 
A)  political science 
B)  sociology 
C)  social psychology 
D)  anthropology

Question 4

______ states that our actions must be dependent on the nature of the situation.

Accepted Answer

A)  Outside the box thinking 
B)  Contingency thinking 
C)  Reciprocal thinking 
D)  Positive thinking 
A)  Outside the box thinking 
B)  Contingency thinking 
C)  Reciprocal thinking 
D)  Positive thinking

Question 5

The most successful senior executives score lower on critical-thinking skills than less successful senior executives.

Accepted Answer

A) True 
 B)False

Question 6

Which of the seven challenges/opportunities facing organizations explained in the textbook relates to critical thinking and the ability to strategize and create?

Accepted Answer

innovation

Question 7

When more than 400 senior HR professionals were asked to name the most important skill their employees will need in the next 5 years, ______ ranked the highest.

Accepted Answer

A)  critical thinking 
B)  innovation 
C)  information technology 
D)  positive thinking 
A)  critical thinking 
B)  innovation 
C)  information technology 
D)  positive thinking

Question 8

A strategic organizational behavior approach is closely related to human capital.

Accepted Answer

A) True 
 B)False

Question 9

Recessions and financial crises have led to layoffs, reduced wages, unemployment, bankruptcy, and labor shortages. These are examples of which challenge/opportunity for organizations?

Accepted Answer

A)  innovation and change 
B)  sustainability 
C)  economic factors 
D)  customer service 
A)  innovation and change 
B)  sustainability 
C)  economic factors 
D)  customer service

Question 10

As stated in the textbook, what skill is ranked most important among senior human relations professionals?

Accepted Answer

A)  oral communication 
B)  emotional intelligence 
C)  leadership 
D)  critical thinking 
A)  oral communication 
B)  emotional intelligence 
C)  leadership 
D)  critical thinking

Question 11

Why is the understanding of organizational behavior important?

Accepted Answer

A)  There has been a broad trend of organizations shifting focus from employee connections and wellbeing to numbers. 
B)  Organizational behavior gives one a deep understanding of macroeconomics. 
C)  Understanding OB allows you to explain behaviors, predict them, and therefore influence them to achieve your organizational goals. 
D)  Because it is important to have an understanding of how to manipulate employers in order to secure pay increases. 
A)  There has been a broad trend of organizations shifting focus from employee connections and wellbeing to numbers. 
B)  Organizational behavior gives one a deep understanding of macroeconomics. 
C)  Understanding OB allows you to explain behaviors, predict them, and therefore influence them to achieve your organizational goals. 
D)  Because it is important to have an understanding of how to manipulate employers in order to secure pay increases.

Question 12

Why is it important to look at the five main behavioral sciences disciplines when studying organizational behavior?

Accepted Answer

Each of the five sciences stud

Question 13

Critical thinking and evidence-based management is closely related to the theory of ______.

Accepted Answer

A)  contingency thinking 
B)  outside the box thinking 
C)  reciprocal thinking 
D)  positive thinking 
A)  contingency thinking 
B)  outside the box thinking 
C)  reciprocal thinking 
D)  positive thinking

Question 14

To have a good understanding of a team, a manager should also understand the underlying behaviors of ______.

Accepted Answer

A)  individuals 
B)  departments 
C)  teams 
D)  organizations 
A)  individuals 
B)  departments 
C)  teams 
D)  organizations

Question 15

At the end of each year, the management team goes on a retreat to set goals and strategies for the upcoming year. The management team is engaging in which management function?

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling

Question 16

In the labor market in the United States, there are not many available jobs for skilled laborers.

Accepted Answer

A) True 
 B)False

Question 17

The ability to communicate and interact with others is an example of which challenge/opportunity for organizations?

Accepted Answer

A)  customer service 
B)  workforce diversity 
C)  people skills 
D)  innovation and change 
A)  customer service 
B)  workforce diversity 
C)  people skills 
D)  innovation and change

Question 18

Libby was the manager at Next Hamburger Palace. Libby noticed that Paige did not enjoy making burgers on the grill, but she loved and excelled at waiting on customers. As a result, Libby stopped assigning Paige to the grill and always put her in customer service-related tasks. Libby also gave Paige tapes to improve her customer service skills even more. Libby's actions were an example of ______.

Accepted Answer

A)  organizational change 
B)  positive organizational behavior 
C)  reciprocal leader 
D)  360-degree feedback 
A)  organizational change 
B)  positive organizational behavior 
C)  reciprocal leader 
D)  360-degree feedback

Question 19

Accounting is one of the five behavioral sciences that has strong links to organizational behavior.

Accepted Answer

A) True 
 B)False

Question 20

Managers who practice positive organizational behavior believe ______ is the most important resource.

Accepted Answer

A)  human capital 
B)  equipment 
C)  cash liquidity 
D)  raw materials 
A)  human capital 
B)  equipment 
C)  cash liquidity 
D)  raw materials

Marigold enjoys where she works and feels she has the same values and attitudes as her company. This is an example of what type of human capital?

In order to flourish in a work environment with economic factors that are constantly in flux, one must ______.

Of the five behavioral science disciplines, which one has increased understanding of other cultures and different types of values held by people from other countries?

______ states that our actions must be dependent on the nature of the situation.

The most successful senior executives score lower on critical-thinking skills than less successful senior executives.

Which of the seven challenges/opportunities facing organizations explained in the textbook relates to critical thinking and the ability to strategize and create?

When more than 400 senior HR professionals were asked to name the most important skill their employees will need in the next 5 years, ______ ranked the highest.

A strategic organizational behavior approach is closely related to human capital.

Recessions and financial crises have led to layoffs, reduced wages, unemployment, bankruptcy, and labor shortages. These are examples of which challenge/opportunity for organizations?

As stated in the textbook, what skill is ranked most important among senior human relations professionals?

Why is the understanding of organizational behavior important?

Why is it important to look at the five main behavioral sciences disciplines when studying organizational behavior?

Critical thinking and evidence-based management is closely related to the theory of ______.

To have a good understanding of a team, a manager should also understand the underlying behaviors of ______.

At the end of each year, the management team goes on a retreat to set goals and strategies for the upcoming year. The management team is engaging in which management function?

In the labor market in the United States, there are not many available jobs for skilled laborers.

The ability to communicate and interact with others is an example of which challenge/opportunity for organizations?

Accounting is one of the five behavioral sciences that has strong links to organizational behavior.

Managers who practice positive organizational behavior believe ______ is the most important resource.

Diversity and Individual Differences

Perception and Learning

Emotions, Attitudes, and Stress

Motivation: Concepts and Theoretical Perspectives

Motivation: Practices and Applications

Teams

Decision Making, Creativity, and Innovation

Ethics and Social Responsibility in Organizations

Effective Communication

Trust, Conflict, and Negotiation

Leadership Perspectives

Influence, Power, Politics

Organizations and Culture

Organizational Change and Structure

Filters

Exam 1: Why Organizational Behavior Matters

Marigold enjoys where she works and feels she has the same values and attitudes as her company. This is an example of what type of human capital?

In order to flourish in a work environment with economic factors that are constantly in flux, one must ______.

Of the five behavioral science disciplines, which one has increased understanding of other cultures and different types of values held by people from other countries?

______ states that our actions must be dependent on the nature of the situation.

The most successful senior executives score lower on critical-thinking skills than less successful senior executives.

Which of the seven challenges/opportunities facing organizations explained in the textbook relates to critical thinking and the ability to strategize and create?

When more than 400 senior HR professionals were asked to name the most important skill their employees will need in the next 5 years, ______ ranked the highest.

A strategic organizational behavior approach is closely related to human capital.

Recessions and financial crises have led to layoffs, reduced wages, unemployment, bankruptcy, and labor shortages. These are examples of which challenge/opportunity for organizations?

As stated in the textbook, what skill is ranked most important among senior human relations professionals?

Why is the understanding of organizational behavior important?

Why is it important to look at the five main behavioral sciences disciplines when studying organizational behavior?

Critical thinking and evidence-based management is closely related to the theory of ______.

To have a good understanding of a team, a manager should also understand the underlying behaviors of ______.

At the end of each year, the management team goes on a retreat to set goals and strategies for the upcoming year. The management team is engaging in which management function?

In the labor market in the United States, there are not many available jobs for skilled laborers.

The ability to communicate and interact with others is an example of which challenge/opportunity for organizations?

Accounting is one of the five behavioral sciences that has strong links to organizational behavior.

Managers who practice positive organizational behavior believe ______ is the most important resource.

Diversity and Individual Differences

Perception and Learning

Emotions, Attitudes, and Stress

Motivation: Concepts and Theoretical Perspectives

Motivation: Practices and Applications

Teams

Decision Making, Creativity, and Innovation

Ethics and Social Responsibility in Organizations

Effective Communication

Trust, Conflict, and Negotiation

Leadership Perspectives

Influence, Power, Politics

Organizations and Culture

Organizational Change and Structure

Filters