Exam 1: Why Organizational Behavior Matters

Kanye from Challenge Appliances went through a training process to learn the importance of respecting individual differences. This is an example of which challenge/opportunity for organizations?

Positive organizational behavior is closely linked to which type of management?

Heather added a database to her inventory system. As a result, her employees fulfilled orders more quickly. In this example, the new database is an example of a(n) ______.

Scholarship on positive organizational behavior focuses on a number of key elements. Which of the following is not one of these elements?

______ is the use of your intelligence, knowledge, and skills to question and carefully explore situations and arrive at thoughtful conclusions based on evidence and reason.

Manchester United, the British soccer team, has well documented personality conflicts among team members, yet the members are highly effective together on the field. Which level of organizational analysis does their ability to cooperate to be effective represent?

An organization's most important asset is its people because they can create, strategize, and innovate.

Swansea can easily answer questions about complex finance issues within the bank, yet her knowledge is beyond what can be easily trained. She has worked in the organization for so long that she has a feel or instinct for how to navigate tough issues beyond what she can easily articulate. This is an example of ______.

______ states that our actions must be dependent on the nature of the situation because there is no one best way of managing people.

Which level of the organizational behavior model lays the foundation for the other levels?

______ is an awareness of how your actions and emotions affect those around you.

Miguel feels that it is important to nurture his high-performing employees in order for his company to keep a competitive advantage. What aspect of human capital is Miguel focusing on maintaining in his company?

Organizational behavior has looked outside of the business school and uses concepts from many other behavioral sciences.

An example of human capital rareness would be ______.

Which of these sciences is not linked to organizational behavior?

Critical thinking is most closely related to which challenge/opportunity for organizations?

Which of the sciences listed below looks at the way groups behave and the way they communicate and exchange information?

What are the two different kinds of resources that organizations have?

Technical skills can be learned on the job. ______ are learned throughout your life.

Successful organizational behavior managers use ______, which is a wealth of proven research as a basis for understanding different situations.