Exam 2: The Manager, the Organization, and the Team

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Briefly describe the project manager's role as a firefighter. What sorts of obstacles do project managers have to overcome?

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Sarah is handling a project team whose members are spread across different geographical regions. The members work independently, and this leads to several conflicts among them. In this scenario, Sarah's team is in the _____ phase of team development.

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Describe the difference between the analytic approach and the systems approach to solving problems in a project.

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The project manager should take a careful, analytic approach to making decisions about projects.

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Emotional intelligence governs a person's ability to effectively deal with and in fact harness their emotions to achieve positive outcomes.

(True/False)
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Briefly describe and contrast pure project organization, functional project organization, and the matrix project organization.

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Albert is managing a team that comprises individuals from various departments in his company. After facing some difficulties initially, the team members work toward resolving the issues and collectively establish certain rules to avoid any future conflict. In this scenario, Albert's team is in the _____ phase of team development.

(Multiple Choice)
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Project "war rooms" discourage team cooperation, morale and communications.

(True/False)
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Project managers rarely need to negotiate.

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Intrateam conflicts are minimal in a matrix organization.

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Serves as a servant-leader and in this role facilitates the development of consensus among the Agile project team members and communication with stakeholders.

(Multiple Choice)
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Kent (2008) suggests several ways to control stress. Which of the following is not one of those suggestions?

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The four essential skills of persuasion described Jay Conger (1998) include all of the following except:

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Since the project manager has position power there is no need for them to have credibility

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PM3 is a maturity measure developed by R. Remy (1997). An organization has these characteristics: some processes exist, inconsistent management, unpredictable results. What level is it?

(Multiple Choice)
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The split in responsibilities between the product owner and scrum master is difficult to maintain.

(True/False)
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According to the PMBOK, managing stakeholder engagement involves the following activities EXCEPT…

(Multiple Choice)
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Of the three project goals, budget is usually the most important.

(True/False)
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Most human resources come to the project on temporary assignment from the functional departments of the organization.

(True/False)
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PM3 is a maturity measure developed by R. Remy (1997). An organization has these characteristics: (continuous improvement in processes, success is normal, performance keeps improving. What level is it?

(Multiple Choice)
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