Question 1

A mnemonic is ____.

Accepted Answer

A)  an open-ended question 
B)  a specific type of noise that deters listening 
C)  a responsive type of listening 
D)  a form of mindfulness 
E)  a memory aid 
A)  an open-ended question 
B)  a specific type of noise that deters listening 
C)  a responsive type of listening 
D)  a form of mindfulness 
E)  a memory aid

Question 2

Situational obstacles include message overload, message complexity, and noise.

Accepted Answer

A) True 
 B)False

Question 3

As Krista listens very carefully to her teammate Carl as he describes a marketing campaign. When Carl finishes, Krista pounces: "You said we could get a rough draft of the whole campaign by the end of the month. You forgot that we lose two workdays for the annual retreat next week. Besides, your plan calls for some outsourcing. Where are you getting the funds for that?" Krista's response shows that she listened to Carl's ideas not to understand them and work with him but to identify weak spots and attack them. This is an example of:

Accepted Answer

A)  defensive listening. 
B)  pseudolistening. 
C)  selective listening. 
D)  ambushing. 
E)  literal listening. 
A)  defensive listening. 
B)  pseudolistening. 
C)  selective listening. 
D)  ambushing. 
E)  literal listening.

Question 4

The final form of nonlistening is literal listening, which involves listening only for content and ignoring the relationship level of meaning.

Accepted Answer

A) True 
 B)False

Question 5

Literal listening involves focusing only on the relationship-level meaning of a message.

Accepted Answer

A) True 
 B)False

Question 6

While listening to her friend Bill, Judy occasionally says, "Tell me more" or "That's interesting, go on." Judy is:

Accepted Answer

A)  using minimal encouragers. 
B)  relying on mnemonics. 
C)  paraphrasing. 
D)  listening for pleasure. 
E)  listening for complexity. 
A)  using minimal encouragers. 
B)  relying on mnemonics. 
C)  paraphrasing. 
D)  listening for pleasure. 
E)  listening for complexity.

Question 7

This involves listening only for content and ignoring the relationship level of meaning.

Accepted Answer

A)  defensive listening. 
B)  pseudolistening. 
C)  selective listening. 
D)  ambushing. 
E)  literal listening. 
A)  defensive listening. 
B)  pseudolistening. 
C)  selective listening. 
D)  ambushing. 
E)  literal listening.

Question 8

Two broad types of barriers to mindful listening are obstacles in the communication situation and obstacles in the communicators. Some examples of these obstacles are.

Accepted Answer

A)  being open to the person, concentrating on what the person is saying, and refocusing on what is being said 
B)  message overload, message complexity, noise, preoccupation, and prejudgment 
C)  giving nonverbal responses, evaluating your listening, and avoidance of reframing 
D)  being wide awake, not letting your thoughts drift, and attending fully 
E)  paying attention, adopting an involved posture, keeping eye contact, and indicating interest in what the other person says 
A)  being open to the person, concentrating on what the person is saying, and refocusing on what is being said 
B)  message overload, message complexity, noise, preoccupation, and prejudgment 
C)  giving nonverbal responses, evaluating your listening, and avoidance of reframing 
D)  being wide awake, not letting your thoughts drift, and attending fully 
E)  paying attention, adopting an involved posture, keeping eye contact, and indicating interest in what the other person says

Question 9

As after taking cooking lessons, Thelma bakes a cake for her friend Louise's birthday. When Louise sees the cake, she says, "Wow, that's so sweet. My mom always made a special cake for my birthday, and she would decorate it so elaborately." Thelma replies, "Well I'm sorry that I didn't decorate the cake extravagantly. I guess I still have a lot to learn about cooking." Thelma's response illustrates

Accepted Answer

A)  defensive listening. 
B)  pseudolistening. 
C)  selective listening. 
D)  ambushing. 
E)  literal listening. 
A)  defensive listening. 
B)  pseudolistening. 
C)  selective listening. 
D)  ambushing. 
E)  literal listening.

Question 10

Discuss what the research says about multi-tasking.

Accepted Answer

See the Technology s

Question 11

As soon as the news program begins an interview with the president, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores's ability to listen is being hindered by:

Accepted Answer

A)  message overload. 
B)  prejudgment. 
C)  preoccupation. 
D)  message complexity. 
E)  noise. 
A)  message overload. 
B)  prejudgment. 
C)  preoccupation. 
D)  message complexity. 
E)  noise.

Question 12

With selective listening, however, we screen out parts of a message that don't interest us and rivet our attention to topics that do interest us.

Accepted Answer

A) True 
 B)False

Question 13

When we listen literally, we don't make the effort to understand how others feel about what they say or to endorse them as people.

Accepted Answer

A) True 
 B)False

Question 14

Identify the following:
-Hearing

Accepted Answer

It seems like your question about "Heari

Question 15

Listening skill is ranked as the single most important feature of effective managers.

Accepted Answer

A) True 
 B)False

Question 16

Identify the following:
-Literal listening

Accepted Answer

Literal listening refers to the act of l

Question 17

Identify the following:
-Ambushing

Accepted Answer

It seems like you're asking for an expla

Question 18

During a student speech, the campus landscapers begin mowing the lawn, making the student's presentation difficult to hear. The audience is experiencing ____, one listening obstacle.

Accepted Answer

A)  message overload 
B)  prejudgment 
C)  preoccupation 
D)  message complexity 
E)  noise 
A)  message overload 
B)  prejudgment 
C)  preoccupation 
D)  message complexity 
E)  noise

Question 19

As soon as Barton finishes speaking, Matt jumps in and says, "Ha! I knew that's what you'd think and I can tear holes in your reasoning." He then proceeds to refute much of what Barton said. Matt has engaged in:

Accepted Answer

A)  defensive listening. 
B)  pseudolistening. 
C)  selective listening. 
D)  ambushing. 
E)  literal listening. 
A)  defensive listening. 
B)  pseudolistening. 
C)  selective listening. 
D)  ambushing. 
E)  literal listening.

Question 20

Defensive listening, which is perceiving personal attacks, criticism, or hostility in communication that is not critical or mean-spirited.

Accepted Answer

A) True 
 B)False

A mnemonic is ____.

Situational obstacles include message overload, message complexity, and noise.

The final form of nonlistening is literal listening, which involves listening only for content and ignoring the relationship level of meaning.

Literal listening involves focusing only on the relationship-level meaning of a message.

While listening to her friend Bill, Judy occasionally says, "Tell me more" or "That's interesting, go on." Judy is:

This involves listening only for content and ignoring the relationship level of meaning.

Two broad types of barriers to mindful listening are obstacles in the communication situation and obstacles in the communicators. Some examples of these obstacles are.

Discuss what the research says about multi-tasking.

As soon as the news program begins an interview with the president, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores's ability to listen is being hindered by:

With selective listening, however, we screen out parts of a message that don't interest us and rivet our attention to topics that do interest us.

When we listen literally, we don't make the effort to understand how others feel about what they say or to endorse them as people.

Identify the following: -Hearing

Listening skill is ranked as the single most important feature of effective managers.

Identify the following: -Literal listening

Identify the following: -Ambushing

During a student speech, the campus landscapers begin mowing the lawn, making the student's presentation difficult to hear. The audience is experiencing ____, one listening obstacle.

As soon as Barton finishes speaking, Matt jumps in and says, "Ha! I knew that's what you'd think and I can tear holes in your reasoning." He then proceeds to refute much of what Barton said. Matt has engaged in:

Defensive listening, which is perceiving personal attacks, criticism, or hostility in communication that is not critical or mean-spirited.

A First Look at Interpersonal Communication

Communication and Personal Identity

Perception and Communication

The World of Words

The World Beyond Words

Emotions and Communication

Communication Climate: the Foundation of Personal Relationships

Managing Conflict in Relationships

Friendships in Our Lives

Committed Romantic Relationships

Communication in Families

Filters

Exam 6: Mindful Listening

A mnemonic is ____.

Situational obstacles include message overload, message complexity, and noise.

The final form of nonlistening is literal listening, which involves listening only for content and ignoring the relationship level of meaning.

Literal listening involves focusing only on the relationship-level meaning of a message.

While listening to her friend Bill, Judy occasionally says, "Tell me more" or "That's interesting, go on." Judy is:

This involves listening only for content and ignoring the relationship level of meaning.

Two broad types of barriers to mindful listening are obstacles in the communication situation and obstacles in the communicators. Some examples of these obstacles are.

Discuss what the research says about multi-tasking.

As soon as the news program begins an interview with the president, Dolores quits paying attention and she mumbles to herself, "I already know everything he has to say and I don't want to hear it again." Dolores's ability to listen is being hindered by:

With selective listening, however, we screen out parts of a message that don't interest us and rivet our attention to topics that do interest us.

When we listen literally, we don't make the effort to understand how others feel about what they say or to endorse them as people.

Identify the following: -Hearing

Listening skill is ranked as the single most important feature of effective managers.

Identify the following: -Literal listening

Identify the following: -Ambushing

During a student speech, the campus landscapers begin mowing the lawn, making the student's presentation difficult to hear. The audience is experiencing ____, one listening obstacle.

As soon as Barton finishes speaking, Matt jumps in and says, "Ha! I knew that's what you'd think and I can tear holes in your reasoning." He then proceeds to refute much of what Barton said. Matt has engaged in:

Defensive listening, which is perceiving personal attacks, criticism, or hostility in communication that is not critical or mean-spirited.

A First Look at Interpersonal Communication

Communication and Personal Identity

Perception and Communication

The World of Words

The World Beyond Words

Emotions and Communication

Communication Climate: the Foundation of Personal Relationships

Managing Conflict in Relationships

Friendships in Our Lives

Committed Romantic Relationships

Communication in Families

Filters