Question 1

Middle managers occupy the management level that falls between the operating employees and first-line managers.

Accepted Answer

A) True 
 B)False

Question 2

How would a manager decide which of several alternative solutions to choose as a course of action for the firm?

Accepted Answer

A manager would decide which of several

Question 3

It is important for a manager to understand the ____ of subordinates in order to encourage effective performance.

Accepted Answer

A)  control needs 
B)  leadership skills 
C)  standards 
D)  financial needs 
E)  motivations 
A)  control needs 
B)  leadership skills 
C)  standards 
D)  financial needs 
E)  motivations

Question 4

When the management of a large grocery store heard that Super Wal-Mart might be coming to town, they developed alternative courses of action they could take if their competitive landscape changed.What type of plan did they develop?

Accepted Answer

A)  strategic 
B)  objective 
C)  contingency 
D)  tactical 
E)  operational 
A)  strategic 
B)  objective 
C)  contingency 
D)  tactical 
E)  operational

Question 5

The investment decisions of many traders on Wall Street in the early 2000s led to the downfall of several investment companies, demonstrating that employee goals were not aligned with company goals.This indicates a failure of which basic managerial function?

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  motivating 
E)  controlling 
A)  planning 
B)  organizing 
C)  leading 
D)  motivating 
E)  controlling

Question 6

Describe the style of the democratic leader.

Accepted Answer

The democratic leadership style, also kn

Question 7

Financial managers create and manage the systems that convert resources into goods and services.

Accepted Answer

A) True 
 B)False

Question 8

Managers who must be familiar with the Equal Employment Opportunity Commission regulations are ____ managers.

Accepted Answer

A)  financial 
B)  operations 
C)  marketing 
D)  administrative 
E)  human resources 
A)  financial 
B)  operations 
C)  marketing 
D)  administrative 
E)  human resources

Question 9

What are two components that are crucial to the effectiveness of a total quality management program?

Accepted Answer

Two components that are crucial to the e

Question 10

A manager with strong conceptual skills is able to think well in concrete terms.

Accepted Answer

A) True 
 B)False

Question 11

In what ways does leading differ from motivating?

Accepted Answer

Leading and motivating are two distinct

Question 12

IBM's principal reason for existing is to earn a profit for its shareholders.The means by which IBM does this is through the manufacture of computers.These two statements describe, respectively, IBM's _____.

Accepted Answer

A)  strategy 
B)  mission 
C)  policy 
D)  tactical plan 
E)  control process 
A)  strategy 
B)  mission 
C)  policy 
D)  tactical plan 
E)  control process

Question 13

Which of the following statements is false?

Accepted Answer

A)  Managers often work more than forty hours a week. 
B)  Managers are responsible for coordinating the organization's resources. 
C)  Under the government wage regulations, managers must be paid overtime for work in excess of forty hours a week. 
D)  To be effective, managers must lead and motivate. 
E)  Typically, the number of hours a manager works increases as he or she moves up the corporate ladder. 
A)  Managers often work more than forty hours a week. 
B)  Managers are responsible for coordinating the organization's resources. 
C)  Under the government wage regulations, managers must be paid overtime for work in excess of forty hours a week. 
D)  To be effective, managers must lead and motivate. 
E)  Typically, the number of hours a manager works increases as he or she moves up the corporate ladder.

Question 14

Entrepreneur, disturbance handler, resource allocator, and negotiator are all ____ roles of a manager.

Accepted Answer

A)  interpersonal 
B)  informational 
C)  conflictional 
D)  authoritative 
E)  decisional 
A)  interpersonal 
B)  informational 
C)  conflictional 
D)  authoritative 
E)  decisional

Question 15

When JCPenney first decided to sell its merchandise online, the manager in charge of the process had to hire a technical staff to create the website, gather other resources necessary for the project, and ensure the site would be introduced in an effective and efficient manner.This is a description of the manager's ____ function.

Accepted Answer

A)  planning 
B)  organizing 
C)  goal-setting 
D)  motivating 
E)  controlling 
A)  planning 
B)  organizing 
C)  goal-setting 
D)  motivating 
E)  controlling

Question 16

An organization's most important resource is its ____ resources.

Accepted Answer

A)  material 
B)  human 
C)  financial 
D)  information 
E)  technical 
A)  material 
B)  human 
C)  financial 
D)  information 
E)  technical

Question 17

The leadership style advocating that a leader makes all decisions and tells subordinates what to do and how to do it is called _____.

Accepted Answer

A)  laissez-faire 
B)  participative 
C)  democratic 
D)  existential 
E)  authoritarian 
A)  laissez-faire 
B)  participative 
C)  democratic 
D)  existential 
E)  authoritarian

Question 18

The manager of a McDonald's restaurant is an example of a(n) ____ manager.

Accepted Answer

A)  top 
B)  operations 
C)  middle 
D)  first-line 
E)  administrative 
A)  top 
B)  operations 
C)  middle 
D)  first-line 
E)  administrative

Question 19

____ resources are used to meet obligations to investors and creditors.

Accepted Answer

A)  Tangible 
B)  Intangible 
C)  Material 
D)  Financial 
E)  Human 
A)  Tangible 
B)  Intangible 
C)  Material 
D)  Financial 
E)  Human

Question 20

At Silver Paper's company meeting in August, the owner states that the company will increase its sales of Christmas cards by 50 percent over last year's sales.This statement is called a(n) _____.

Accepted Answer

A)  goal 
B)  mission 
C)  strategy 
D)  objective 
E)  tactical plan 
A)  goal 
B)  mission 
C)  strategy 
D)  objective 
E)  tactical plan

Middle managers occupy the management level that falls between the operating employees and first-line managers.

How would a manager decide which of several alternative solutions to choose as a course of action for the firm?

It is important for a manager to understand the ____ of subordinates in order to encourage effective performance.

When the management of a large grocery store heard that Super Wal-Mart might be coming to town, they developed alternative courses of action they could take if their competitive landscape changed.What type of plan did they develop?

The investment decisions of many traders on Wall Street in the early 2000s led to the downfall of several investment companies, demonstrating that employee goals were not aligned with company goals.This indicates a failure of which basic managerial function?

Describe the style of the democratic leader.

Financial managers create and manage the systems that convert resources into goods and services.

Managers who must be familiar with the Equal Employment Opportunity Commission regulations are ____ managers.

What are two components that are crucial to the effectiveness of a total quality management program?

A manager with strong conceptual skills is able to think well in concrete terms.

In what ways does leading differ from motivating?

IBM's principal reason for existing is to earn a profit for its shareholders.The means by which IBM does this is through the manufacture of computers.These two statements describe, respectively, IBM's _____.

Which of the following statements is false?

Entrepreneur, disturbance handler, resource allocator, and negotiator are all ____ roles of a manager.

An organization's most important resource is its ____ resources.

The leadership style advocating that a leader makes all decisions and tells subordinates what to do and how to do it is called _____.

The manager of a McDonald's restaurant is an example of a(n) ____ manager.

____ resources are used to meet obligations to investors and creditors.

At Silver Paper's company meeting in August, the owner states that the company will increase its sales of Christmas cards by 50 percent over last year's sales.This statement is called a(n) _____.

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

Filters

Exam 6: Understanding the Management Process

Middle managers occupy the management level that falls between the operating employees and first-line managers.

How would a manager decide which of several alternative solutions to choose as a course of action for the firm?

It is important for a manager to understand the ____ of subordinates in order to encourage effective performance.

When the management of a large grocery store heard that Super Wal-Mart might be coming to town, they developed alternative courses of action they could take if their competitive landscape changed.What type of plan did they develop?

The investment decisions of many traders on Wall Street in the early 2000s led to the downfall of several investment companies, demonstrating that employee goals were not aligned with company goals.This indicates a failure of which basic managerial function?

Describe the style of the democratic leader.

Financial managers create and manage the systems that convert resources into goods and services.

Managers who must be familiar with the Equal Employment Opportunity Commission regulations are ____ managers.

What are two components that are crucial to the effectiveness of a total quality management program?

A manager with strong conceptual skills is able to think well in concrete terms.

In what ways does leading differ from motivating?

IBM's principal reason for existing is to earn a profit for its shareholders.The means by which IBM does this is through the manufacture of computers.These two statements describe, respectively, IBM's _____.

Which of the following statements is false?

Entrepreneur, disturbance handler, resource allocator, and negotiator are all ____ roles of a manager.

An organization's most important resource is its ____ resources.

The leadership style advocating that a leader makes all decisions and tells subordinates what to do and how to do it is called _____.

The manager of a McDonald's restaurant is an example of a(n) ____ manager.

____ resources are used to meet obligations to investors and creditors.

At Silver Paper's company meeting in August, the owner states that the company will increase its sales of Christmas cards by 50 percent over last year's sales.This statement is called a(n) _____.

Exploring the World of Business and Economics

Being Ethical and Socially Responsible

Exploring Global Business

Choosing a Form of Business Ownership

Small Business, Entrepreneurship, and Franchises

Creating a Flexible Organization

Producing Quality Goods and Services

Attracting and Retaining the Best Employees

Motivating and Satisfying Employees and Teams

Building Customer Relationships Through Effective Marketing

Creating and Pricing Products That Satisfy Customers

Distributing and Promoting Products

Understanding Information and E-Business

Using Accounting Information

Mastering Financial Management

Filters