Exam 6: Talking and Listening: the Basic Interpersonal Skills

T F 12.In the context of social work, inferences, speculation, and labels about people are risky at all times.

Which of the following is an accurate example of positive peace?

Identify the words you might say when engaging in active listening in the given instances. Client: My life is in shambles.I have failed in all subjects this semester and my parents are going to throw a fit when they find out the university put me on academic probation! Supervisor: I am disappointed that you did not follow up on the Smith case.You know that those women are at risk. Professor: I wonder if you have chosen the appropriate profession.It appears to me that your attitudes are quite different from those required of social workers. Child: Sometimes my father is mean to my mother.He hits her and she ends up crying a lot.I hate him.

Karpman's dramatic triangle is a moralistic metaphor that includes the roles of _____.

Teenage clients lose respect for social workers who engage with them in an informal manner.

The importance of culturally sensitive communications has decreased in the past few years.

Create a draft of a letterhead that you would use as a professional social worker.

T F 10.As a professional social worker, you should always lean forward toward clients at points when they share emotionally charged material.

Assume you are a professional social worker who is acting as a counsellor for recovering substance abuse addicts.You are visiting a de-addiction and rehabilitation center to counsel Ross, a 37-year-old inmate.He appears to be recovering slowly.He is cooperative but moody and unpredictable at times.He is fervently religious and quotes extensively from the holy book of his faith.Identify the most challenging aspects of dealing with Ross.Describe your initial approach and the language you would use during your first session with Ross.

T F 11.You should always share your opinions or hypotheses during the early stages of discussions with your client.

_____ is a form of listening that involves some talking.