Exam 19: Professional Management and the Small Business

Match the term with its definition.Some terms may not be used a.Line organisation b.Line-and-staff organisation c.Negotiation d.Networking e.Professional manager f.Service Corps of Retired Executives g.Small business development centres h.Span of control -The process of developing workable solutions through discussions or interactions.

Founders are least likely to be described as a(n):

Match the term with its definition.Some terms may not be used a.Budget b.Chain of command c.Delegation of authority d.Empowerment e.Long-range plan f.Professional manager g.Self-managed work teams h.Short-range plan -Granting to subordinates the right to act or make decisions.

Having more than one supervisor is a violation of the:

The owner of a rapidly growing small business needs to talk to a lender for additional financing.Which document would increase the company's credibility?

Marcia, owner of Drapes by Design, has groups of employees in production and installation.If she decides to use work teams as part of her leadership approach, she may be able to:

Match the term with its definition.Some terms may not be used a.Budget b.Chain of command c.Delegation of authority d.Empowerment e.Long-range plan f.Professional manager g.Self-managed work teams h.Short-range plan -A document that expresses future plans in monetary terms.

Jo Ann serves as the CEO of her company and currently works 60 hours a week at a minimum.What issues does she face?

Match the term with its definition.Some terms may not be used a.Line organisation b.Line-and-staff organisation c.Negotiation d.Networking e.Professional manager f.Service Corps of Retired Executives g.Small business development centres h.Span of control -An SBA-sponsored group of people who give free advice to small business owners.

Individuals who are launching promising start-ups need to have a "tolerance for ambiguity".

Marvin has just launched a consulting business.Business has been slower than expected.What advice would you give Marvin?

Scott, a printing shop owner, believes that his business is running rather haphazardly and wants to get it under control.The first step he should take is to:

Small businesses that hesitate to acquire professional management often limit growth.

Leadership in small businesses is more ____ in comparison to the leadership in large companies.

Match the term with its definition.Some terms may not be used a.Line organisation b.Line-and-staff organisation c.Negotiation d.Networking e.Professional manager f.Service Corps of Retired Executives g.Small business development centres h.Span of control -An organisational structure that includes staff specialists who assist management.

A corporate marketing executive is moving to a managerial position in a small business, where she may logically expect to find:

Susan has seen her retail shop grow to the point that she has designated supervisors for the office and two selling areas.Her shop's stage of growth is:

Match the term with its definition.Some terms may not be used a.Budget b.Chain of command c.Delegation of authority d.Empowerment e.Long-range plan f.Professional manager g.Self-managed work teams h.Short-range plan -The official, vertical channel of communication in an organisation.

The organisational structure of small companies is often characterised by:

Leadership roles differ greatly, depending on the size of the business and its: