Question 1

Which of the following terms refers to the degree of anxiety people feel in unfamiliar situations?

Accepted Answer

A)  Decision-making difficulty 
B)  Uncertainty avoidance 
C)  Social anxiety disorder 
D)  Masculinity 
E)  Power distance 
A)  Decision-making difficulty 
B)  Uncertainty avoidance 
C)  Social anxiety disorder 
D)  Masculinity 
E)  Power distance

Question 2

Which of the following is a component of surface-level diversity?

Accepted Answer

A)  Ethnicity 
B)  Pay differences 
C)  Knowledge 
D)  Work experience 
E)  Personality 
A)  Ethnicity 
B)  Pay differences 
C)  Knowledge 
D)  Work experience 
E)  Personality

Question 3

Diversity training and diversity education need to communicate that bias is not a part of being human.

Accepted Answer

A) True 
 B)False

Question 4

Examples of organisational functions to outsource include all of the following EXCEPT the organisation's

Accepted Answer

A)  payroll function. 
B)  human resource training programme. 
C)  corporate governance programme. 
D)  facility maintenance programme. 
E)  food service facility. 
A)  payroll function. 
B)  human resource training programme. 
C)  corporate governance programme. 
D)  facility maintenance programme. 
E)  food service facility.

Question 5

Which of the following is NOT one of the four major factors that account for much of the current growth in international trade?

Accepted Answer

A)  Communication and transportation have improved dramatically over the past several decades. 
B)  Businesses have expanded internationally to increase their markets. 
C)  More and more organisations are moving into international markets to control costs, especially to reduce labour costs. 
D)  Many organisations have become international in response to competition. 
E)  There has been a decline in offshoring. 
A)  Communication and transportation have improved dramatically over the past several decades. 
B)  Businesses have expanded internationally to increase their markets. 
C)  More and more organisations are moving into international markets to control costs, especially to reduce labour costs. 
D)  Many organisations have become international in response to competition. 
E)  There has been a decline in offshoring.

Question 6

Which of the following is true about employees working in the same company but in different locations?

Accepted Answer

A)  Their behaviours may differ within and across countries. 
B)  Their behaviours will be the same regardless of their location. 
C)  Their behaviours at work are not important. 
D)  Their behaviours will have nothing to do with their locations. 
E)  Their behaviours will be the same within single countries but may differ from one country to the next. 
A)  Their behaviours may differ within and across countries. 
B)  Their behaviours will be the same regardless of their location. 
C)  Their behaviours at work are not important. 
D)  Their behaviours will have nothing to do with their locations. 
E)  Their behaviours will be the same within single countries but may differ from one country to the next.

Question 7

Advances in information technology have resulted in communication at work that is less personal in nature.

Accepted Answer

A) True 
 B)False

Question 8

What is the most important element of effectively leveraging the positive potential of diversity?

Accepted Answer

A)  A clearly written policy manual 
B)  Support from lower-level managers 
C)  Affirmative action 
D)  Top management support 
E)  Labour unions 
A)  A clearly written policy manual 
B)  Support from lower-level managers 
C)  Affirmative action 
D)  Top management support 
E)  Labour unions

Question 9

Mismanaging diversity is likely to result in all of the following EXCEPT

Accepted Answer

A)  reduced innovation. 
B)  reduced motivation. 
C)  increased absenteeism. 
D)  costly lawsuits. 
E)  reduced turnover. 
A)  reduced innovation. 
B)  reduced motivation. 
C)  increased absenteeism. 
D)  costly lawsuits. 
E)  reduced turnover.

Question 10

Discuss the growing presence of knowledge workers in today's workforce.How are knowledge workers different from traditional workers? Explain the special issues managers must deal with when employing knowledge workers.

Accepted Answer

Knowledge workers and how well these emp

Question 11

Which of the following best reflects low individualism?

Accepted Answer

A)  Valuing personal achievement above the achievement of the group 
B)  Believing that people are incapable of making decisions on their own 
C)  Valuing personal freedom above all else 
D)  Valuing harmony more highly than honesty 
E)  Wanting to stand out from the crowd 
A)  Valuing personal achievement above the achievement of the group 
B)  Believing that people are incapable of making decisions on their own 
C)  Valuing personal freedom above all else 
D)  Valuing harmony more highly than honesty 
E)  Wanting to stand out from the crowd

Question 12

Match each cultural dimension with the scenario that most clearly illustrates it.
a.High power distance
b.High individualism
c.High masculinity
d.High uncertainty avoidance
e.High collectivism
-Francisco is more interested in accruing wealth and material possessions than in fostering meaningful relationships in his personal or professional life.

Accepted Answer

The answer of Match each cultural dimension with the scenario...

Question 13

A form of business that combines and transforms resources into tangible outcomes that are then sold to others is called a(n)

Accepted Answer

A)  manufacturing organisation. 
B)  biotechnology firm. 
C)  information technology firm. 
D)  service organisation. 
E)  hybrid organisation. 
A)  manufacturing organisation. 
B)  biotechnology firm. 
C)  information technology firm. 
D)  service organisation. 
E)  hybrid organisation.

Question 14

Car makers design and produce new model cars much more quickly now than they did in the past.This is an example of

Accepted Answer

A)  effective leadership. 
B)  decreased cycle time. 
C)  increased employee morale. 
D)  valued diversity. 
E)  low-cost production. 
A)  effective leadership. 
B)  decreased cycle time. 
C)  increased employee morale. 
D)  valued diversity. 
E)  low-cost production.

Question 15

The fact that, consciously or subconsciously, we tend to prefer to associate with others who are like us is called

Accepted Answer

A)  the 'like me' bias. 
B)  bigotry. 
C)  ethnocentrism. 
D)  perceived threat of loss. 
E)  stereotyping. 
A)  the 'like me' bias. 
B)  bigotry. 
C)  ethnocentrism. 
D)  perceived threat of loss. 
E)  stereotyping.

Question 16

The extent to which people in a culture develop tight social frameworks is called __________.

Accepted Answer

The answer of The extent to which people in a...

Question 17

Stereotypes can best be defined as

Accepted Answer

A)  favouring people similar to you. 
B)  focusing on differences among people. 
C)  grouping people into different categories. 
D)  judgements about others that reinforce beliefs about superiority and inferiority. 
E)  making generalisations about groups of people. 
A)  favouring people similar to you. 
B)  focusing on differences among people. 
C)  grouping people into different categories. 
D)  judgements about others that reinforce beliefs about superiority and inferiority. 
E)  making generalisations about groups of people.

Question 18

Workforce diversity refers to the important similarities and differences among the employees of the organisation.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is NOT an example of a dimension of diversity?

Accepted Answer

A)  Age 
B)  Gender 
C)  Sexual orientation 
D)  Mental abilities 
E)  Marital status 
A)  Age 
B)  Gender 
C)  Sexual orientation 
D)  Mental abilities 
E)  Marital status

Question 20

Match each cultural dimension with the scenario that most clearly illustrates it.
a.High power distance
b.High individualism
c.High masculinity
d.High uncertainty avoidance
e.High collectivism
-Sierra is vital to her team's success, but in the grand scheme of things, her main goal is to get promoted and she couldn't care less what happens to her team after that

Accepted Answer

The answer of Match each cultural dimension with the scenario...

Which of the following terms refers to the degree of anxiety people feel in unfamiliar situations?

Which of the following is a component of surface-level diversity?

Diversity training and diversity education need to communicate that bias is not a part of being human.

Examples of organisational functions to outsource include all of the following EXCEPT the organisation's

Which of the following is NOT one of the four major factors that account for much of the current growth in international trade?

Which of the following is true about employees working in the same company but in different locations?

Advances in information technology have resulted in communication at work that is less personal in nature.

What is the most important element of effectively leveraging the positive potential of diversity?

Mismanaging diversity is likely to result in all of the following EXCEPT

Discuss the growing presence of knowledge workers in today's workforce.How are knowledge workers different from traditional workers? Explain the special issues managers must deal with when employing knowledge workers.

Which of the following best reflects low individualism?

A form of business that combines and transforms resources into tangible outcomes that are then sold to others is called a(n)

Car makers design and produce new model cars much more quickly now than they did in the past.This is an example of

The fact that, consciously or subconsciously, we tend to prefer to associate with others who are like us is called

The extent to which people in a culture develop tight social frameworks is called __________.

Stereotypes can best be defined as

Workforce diversity refers to the important similarities and differences among the employees of the organisation.

Which of the following is NOT an example of a dimension of diversity?

An Overview of Organisational Behaviour

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

Exam 2: The Changing Environment of Organisations

Which of the following terms refers to the degree of anxiety people feel in unfamiliar situations?

Which of the following is a component of surface-level diversity?

Diversity training and diversity education need to communicate that bias is not a part of being human.

Examples of organisational functions to outsource include all of the following EXCEPT the organisation's

Which of the following is NOT one of the four major factors that account for much of the current growth in international trade?

Which of the following is true about employees working in the same company but in different locations?

Advances in information technology have resulted in communication at work that is less personal in nature.

What is the most important element of effectively leveraging the positive potential of diversity?

Mismanaging diversity is likely to result in all of the following EXCEPT

Discuss the growing presence of knowledge workers in today's workforce.How are knowledge workers different from traditional workers? Explain the special issues managers must deal with when employing knowledge workers.

Which of the following best reflects low individualism?

A form of business that combines and transforms resources into tangible outcomes that are then sold to others is called a(n)

Car makers design and produce new model cars much more quickly now than they did in the past.This is an example of

The fact that, consciously or subconsciously, we tend to prefer to associate with others who are like us is called

The extent to which people in a culture develop tight social frameworks is called __________.

Stereotypes can best be defined as

Workforce diversity refers to the important similarities and differences among the employees of the organisation.

Which of the following is NOT an example of a dimension of diversity?

An Overview of Organisational Behaviour

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters