Question 1

Which of the following is a component of deep-level diversity?

Accepted Answer

A)  Physical abilities 
B)  Goals 
C)  Age 
D)  Gender 
E)  Ethnicity 
A)  Physical abilities 
B)  Goals 
C)  Age 
D)  Gender 
E)  Ethnicity

Question 2

The environment of business is expected to continue changing in the future.

Accepted Answer

A) True 
 B)False

Question 3

__________ refers to the variety of observable and unobservable similarities and differences among people.

Accepted Answer

A)  Diversity 
B)  Race 
C)  Ethnocentrism 
D)  Ethnicity 
E)  Stereotyping 
A)  Diversity 
B)  Race 
C)  Ethnocentrism 
D)  Ethnicity 
E)  Stereotyping

Question 4

Marcos believes that men make better managers than women.Marcos's attitude is an example of

Accepted Answer

A)  stereotyping. 
B)  prejudice. 
C)  cultural competence. 
D)  ethnocentrism. 
E)  the 'like me' bias. 
A)  stereotyping. 
B)  prejudice. 
C)  cultural competence. 
D)  ethnocentrism. 
E)  the 'like me' bias.

Question 5

__________ refers to individual differences that cannot be seen directly, including goals, values, personalities, decision-making styles, knowledge, skills, abilities and attitudes.

Accepted Answer

A)  Surface-level diversity 
B)  All-level diversity 
C)  Deep-level diversity 
D)  Ethnocentrism 
E)  Cultural competence 
A)  Surface-level diversity 
B)  All-level diversity 
C)  Deep-level diversity 
D)  Ethnocentrism 
E)  Cultural competence

Question 6

Statistics South Africa indicates that the unemployment rate of individuals aged between 15 and 24 is five times more than individuals aged.

Accepted Answer

A)  16-20 
B)  20-30 
C)  30-40 
D)  40-50 
E)  55-64 
A)  16-20 
B)  20-30 
C)  30-40 
D)  40-50 
E)  55-64

Question 7

A(n) __________ worker is employed in a company on an impermanent or part-time basis.

Accepted Answer

A)  tiered 
B)  knowledge 
C)  contingent 
D)  offshore 
E)  illegal 
A)  tiered 
B)  knowledge 
C)  contingent 
D)  offshore 
E)  illegal

Question 8

Discuss the reasons for the decline of the manufacturing sector and the reasons for the tremendous growth in the service sector.

Accepted Answer

Manufacturing embarked a long period of

Question 9

Which of the following percentages of the population does the South African labour force currently make up?

Accepted Answer

A)  29.2 per cent 
B)  21.4 per cent 
C)  34.6 per cent 
D)  64 per cent 
E)  75 per cent 
A)  29.2 per cent 
B)  21.4 per cent 
C)  34.6 per cent 
D)  64 per cent 
E)  75 per cent

Question 10

Which of the following statements regarding cross-cultural differences and similarities is not true?

Accepted Answer

A)  Cultures and national boundaries always coincide. 
B)  Culture is a set of values that is often taken for granted. 
C)  A manager behaves differently in different cultural settings. 
D)  There are profound cultural differences between Gauteng and the Western Cape. 
E)  Japanese and US workers are likely to have different attitudes towards work. 
A)  Cultures and national boundaries always coincide. 
B)  Culture is a set of values that is often taken for granted. 
C)  A manager behaves differently in different cultural settings. 
D)  There are profound cultural differences between Gauteng and the Western Cape. 
E)  Japanese and US workers are likely to have different attitudes towards work.

Question 11

__________ orientation is tied to values that are oriented towards the past and the present, and include respect for traditions and social obligations.

Accepted Answer

The answer of __________ orientation is tied to values that...

Question 12

The oversight of a public corporation by its board of directors is called

Accepted Answer

A)  board isolation. 
B)  deontological overview. 
C)  corporate governance. 
D)  pricing policy. 
E)  profit maximisation. 
A)  board isolation. 
B)  deontological overview. 
C)  corporate governance. 
D)  pricing policy. 
E)  profit maximisation.

Question 13

__________ refers to observable differences in people, including race, age, ethnicity, physical abilities, physical characteristics, and gender.

Accepted Answer

A)  All-level diversity 
B)  Surface-level diversity 
C)  Deep-level diversity 
D)  Ethnocentrism 
E)  Cultural competence 
A)  All-level diversity 
B)  Surface-level diversity 
C)  Deep-level diversity 
D)  Ethnocentrism 
E)  Cultural competence

Question 14

The most significant source of change impacting many organisations today is increasing

Accepted Answer

A)  cultural change. 
B)  corporate governance. 
C)  globalisation. 
D)  business ethics. 
E)  technological knowledge. 
A)  cultural change. 
B)  corporate governance. 
C)  globalisation. 
D)  business ethics. 
E)  technological knowledge.

Question 15

Michelle lives in a society where the focus is on the future, and where persistence and thrift are valued.Michelle's culture has a(n) __________ orientation.

Accepted Answer

The answer of Michelle lives in a society where the...

Question 16

Give an overview of Geert Hofstede's five dimensions of cultural values.How can understanding these values help managers?

Accepted Answer

Hofstede's five categories are individua

Question 17

Not paying attention to diversity can be costly to organisations in all of the following ways EXCEPT that it can

Accepted Answer

A)  decrease turnover. 
B)  lower productivity. 
C)  block minority involvement in decision making. 
D)  increase tensions among workers. 
E)  increase lawsuits. 
A)  decrease turnover. 
B)  lower productivity. 
C)  block minority involvement in decision making. 
D)  increase tensions among workers. 
E)  increase lawsuits.

Question 18

Culture helps a group understand which actions are acceptable and which are unacceptable.

Accepted Answer

A) True 
 B)False

Question 19

Powertrain is a fitness club that offers customers free personal trainers and nutrition consultants.This work process makes Powertrain an example of a(n) __________ organisation.

Accepted Answer

The answer of Powertrain is a fitness club that offers...

Question 20

Which level of the corporate ladder is least diverse?

Accepted Answer

A)  Lowest level 
B)  Assembly line workers 
C)  Lower management 
D)  Middle management 
E)  Top management (e.g.CEO) 
A)  Lowest level 
B)  Assembly line workers 
C)  Lower management 
D)  Middle management 
E)  Top management (e.g.CEO)

Which of the following is a component of deep-level diversity?

The environment of business is expected to continue changing in the future.

__________ refers to the variety of observable and unobservable similarities and differences among people.

Marcos believes that men make better managers than women.Marcos's attitude is an example of

__________ refers to individual differences that cannot be seen directly, including goals, values, personalities, decision-making styles, knowledge, skills, abilities and attitudes.

Statistics South Africa indicates that the unemployment rate of individuals aged between 15 and 24 is five times more than individuals aged.

A(n) __________ worker is employed in a company on an impermanent or part-time basis.

Discuss the reasons for the decline of the manufacturing sector and the reasons for the tremendous growth in the service sector.

Which of the following percentages of the population does the South African labour force currently make up?

Which of the following statements regarding cross-cultural differences and similarities is not true?

__________ orientation is tied to values that are oriented towards the past and the present, and include respect for traditions and social obligations.

The oversight of a public corporation by its board of directors is called

__________ refers to observable differences in people, including race, age, ethnicity, physical abilities, physical characteristics, and gender.

The most significant source of change impacting many organisations today is increasing

Michelle lives in a society where the focus is on the future, and where persistence and thrift are valued.Michelle's culture has a(n) __________ orientation.

Give an overview of Geert Hofstede's five dimensions of cultural values.How can understanding these values help managers?

Not paying attention to diversity can be costly to organisations in all of the following ways EXCEPT that it can

Culture helps a group understand which actions are acceptable and which are unacceptable.

Powertrain is a fitness club that offers customers free personal trainers and nutrition consultants.This work process makes Powertrain an example of a(n) __________ organisation.

Which level of the corporate ladder is least diverse?

An Overview of Organisational Behaviour

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters

Exam 2: The Changing Environment of Organisations

Which of the following is a component of deep-level diversity?

The environment of business is expected to continue changing in the future.

__________ refers to the variety of observable and unobservable similarities and differences among people.

Marcos believes that men make better managers than women.Marcos's attitude is an example of

__________ refers to individual differences that cannot be seen directly, including goals, values, personalities, decision-making styles, knowledge, skills, abilities and attitudes.

Statistics South Africa indicates that the unemployment rate of individuals aged between 15 and 24 is five times more than individuals aged.

A(n) __________ worker is employed in a company on an impermanent or part-time basis.

Discuss the reasons for the decline of the manufacturing sector and the reasons for the tremendous growth in the service sector.

Which of the following percentages of the population does the South African labour force currently make up?

Which of the following statements regarding cross-cultural differences and similarities is not true?

__________ orientation is tied to values that are oriented towards the past and the present, and include respect for traditions and social obligations.

The oversight of a public corporation by its board of directors is called

__________ refers to observable differences in people, including race, age, ethnicity, physical abilities, physical characteristics, and gender.

The most significant source of change impacting many organisations today is increasing

Michelle lives in a society where the focus is on the future, and where persistence and thrift are valued.Michelle's culture has a(n) __________ orientation.

Give an overview of Geert Hofstede's five dimensions of cultural values.How can understanding these values help managers?

Not paying attention to diversity can be costly to organisations in all of the following ways EXCEPT that it can

Culture helps a group understand which actions are acceptable and which are unacceptable.

Powertrain is a fitness club that offers customers free personal trainers and nutrition consultants.This work process makes Powertrain an example of a(n) __________ organisation.

Which level of the corporate ladder is least diverse?

An Overview of Organisational Behaviour

Individual Characteristics

Individual Values, Perceptions and Reactions

Motivating Behaviour

Motivating Behaviour With Work and Rewards

Groups and Teams

Decision Making and Problem Solving

Communication

Conflict and Negotiation

Traditional Leadership Approaches

Modern Leadership Approaches

Power, Influence and Politics

Organisation Structure and Design

Organisation Culture

Change Management

Filters