Exam 2: The Evolution of Management Thinking

According to Weber's ideas on bureaucracy, organizations should be based on which of these?

Contingency theory suggests that managers are more successful if they learn the best way to manage and motivate their employees, and then apply this knowledge in a universally consistent way.

Frank Gilbreth felt that efficiency equated with:

Which of the following is a bar graph that measures planned and completed work along each stage of production by time elapsed?

Follett and Barnard were early advocates of a more humanistic perspective on management that emphasized the importance of understanding human behavior, needs and attitudes in the workplace as well as social interactions and group processes.

The teamwork philosophy is based in part on the assumption that five people working together can produce more than five people working individually. This philosophy is consistent with the concept of _____.

Which of the following uses the latest data analytics to keep in close touch with customers and to collect and manage large amounts of customer data?

The early study of management as we know it today began with what is now called the technology-driven workplace.

From the 1950s until today, which management perspective has remained the enduring?

_____ is considered the "father of scientific management."

Organizational development is one specific set of management techniques based in the _____ approach.

Contingency thinking is the ability to see both the distinct elements of a system or situation and the complex and changing interaction among those elements.

According to Douglas McGregor, Theory X and Theory Y provide two opposing views of workers, where Theory X recognizes that workers enjoy achievement and responsibility, while Theory Y recognizes that workers will avoid work whenever possible.

Standardization of work and wage incentives are characteristics of:

Frederick Taylor's contributions were in the field of:

Discuss the advantages and disadvantages of Taylor's Scientific Management.

The _____ emphasized the importance of understanding human behaviours, needs and attitudes in the workplace as well as social interactions and group processes.

Briefly describe what happened in the Hawthorne Studies and explain the results and conclusions of these studies.

Which of these is a subfield of the classical management perspective that emphasized scientifically determined changes in management practices as the solution to improving labour productivity?

A management perspective that emerged around the late nineteenth century that emphasized understanding human behaviour, needs and attitudes in the workplace is referred to as a(n) _____.