Question 1

Microblogging consists of short messages exchanged on social media sites.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following sentences avoids buzzwords and slang?

Accepted Answer

A) Our stock prices tanked last quarter. 
B) All companies must follow the guidelines outlined in the Sarbanes-Oxley Act. 
C) The architects blew the budget for the design of the new energy center. 
D) The company decided a new paradigm shift was needed to increase sales. 
A) Our stock prices tanked last quarter. 
B) All companies must follow the guidelines outlined in the Sarbanes-Oxley Act. 
C) The architects blew the budget for the design of the new energy center. 
D) The company decided a new paradigm shift was needed to increase sales. B

Question 3

The best way to judge the success of your communication is through feedback.

Accepted Answer

A) True 
 B)False  True

Question 4

Which of the following sentences uses the most precise language?

Accepted Answer

A) The board approved a substantial budget increase. 
B) The board approved a 34 percent budget increase. 
C) The board approved a large budget increase. 
D) The board approved a sizeable budget increase. 
A) The board approved a substantial budget increase. 
B) The board approved a 34 percent budget increase. 
C) The board approved a large budget increase. 
D) The board approved a sizeable budget increase.

Question 5

Which of the following best avoids a long lead-in?

Accepted Answer

A) Yes, we will send the information you requested. 
B) This is to advise you that we will send the information you requested. 
C) You may be interested to learn that we will send the information you requested. 
D) I am writing this letter to inform you that we will send the information you requested. 
A) Yes, we will send the information you requested. 
B) This is to advise you that we will send the information you requested. 
C) You may be interested to learn that we will send the information you requested. 
D) I am writing this letter to inform you that we will send the information you requested.

Question 6

Headings are an effective tool for highlighting information.

Accepted Answer

A) True 
 B)False

Question 7

To improve readability and comprehension,

Accepted Answer

A) use approximately 20 or fewer words per sentence. 
B) construct paragraphs consisting of 12-15 printed lines. 
C) develop long paragraphs. 
D) avoid the use of topic sentences on shorter paragraphs. 
A) use approximately 20 or fewer words per sentence. 
B) construct paragraphs consisting of 12-15 printed lines. 
C) develop long paragraphs. 
D) avoid the use of topic sentences on shorter paragraphs.

Question 8

Taylor is enrolled in a business communications course at her local community college. She just received a paper back from her professor who noted that Taylor should review the principles for comma usage. How should Taylor handle this criticism?

Accepted Answer

A) Report her teacher to the president of the college for abuse. 
B) Argue with her teacher about comma rules. 
C) Withdraw from the class. 
D) Accept the feedback and use it constructively to improve her future writing assignments. 
A) Report her teacher to the president of the college for abuse. 
B) Argue with her teacher about comma rules. 
C) Withdraw from the class. 
D) Accept the feedback and use it constructively to improve her future writing assignments.

Question 9

Headings should be used only in formal messages.

Accepted Answer

A) True 
 B)False

Question 10

Shoot from the hip is an example of a(n)____________________, which is an expression that has been exhausted by overuse.

Accepted Answer

The answer of Shoot from the hip is an example...

Question 11

Which of the following sentences avoids clichés?

Accepted Answer

A) We can prove the benefits of exercise for stress reduction beyond a shadow of a doubt. 
B) Employees who engage in a regular fitness program are likely to pass the physical exam with flying colors. 
C) Please encourage your department members to join the health club. 
D) Last but not least, you, too, should join the fitness program. 
A) We can prove the benefits of exercise for stress reduction beyond a shadow of a doubt. 
B) Employees who engage in a regular fitness program are likely to pass the physical exam with flying colors. 
C) Please encourage your department members to join the health club. 
D) Last but not least, you, too, should join the fitness program.

Question 12

What is the most common serif typeface?

Accepted Answer

A) Arial 
B) Times New Roman 
C) Univers 
D) Calibri 
A) Arial 
B) Times New Roman 
C) Univers 
D) Calibri

Question 13

Words such as definitely, quite, actually, extremely, and totally are

Accepted Answer

A) adjectives that add a welcome degree of emotion to your writing. 
B) adjectives that may be omitted because they are imprecise. 
C) adverbs that should be used only sparingly in business writing. 
D) adverbs that should be used as often as possible in business writing to show excitement and enthusiasm. 
A) adjectives that add a welcome degree of emotion to your writing. 
B) adjectives that may be omitted because they are imprecise. 
C) adverbs that should be used only sparingly in business writing. 
D) adverbs that should be used as often as possible in business writing to show excitement and enthusiasm.

Question 14

All of the following are tips you should follow when microblogging except

Accepted Answer

A) ignore spelling, grammar, and punctuation errors. 
B) include only the main ideas. 
C) personalize your message if possible. 
D) choose descriptive but short words. 
A) ignore spelling, grammar, and punctuation errors. 
B) include only the main ideas. 
C) personalize your message if possible. 
D) choose descriptive but short words.

Question 15

Your goal as a business writer is to impress your reader.

Accepted Answer

A) True 
 B)False

Question 16

Branch managers of First Federated Savings and Loan received this e-mail message: Please inform all personal that management retains the right to check personal belongings of employees before employees leave the bank. What error did the writer make?

Accepted Answer

A) A grammatical mistake 
B) A proofreading error 
C) A failure to use spell check 
D) No error was made. The sentence is correct as written. 
A) A grammatical mistake 
B) A proofreading error 
C) A failure to use spell check 
D) No error was made. The sentence is correct as written.

Question 17

Proofreading includes which of the following tasks?

Accepted Answer

A) Improving content and tone 
B) Fine tuning sentence and paragraph structure 
C) Correcting spelling, grammar, punctuation, names and numbers, and format 
D) Determining whether the message should be written using the direct or indirect organizational pattern 
A) Improving content and tone 
B) Fine tuning sentence and paragraph structure 
C) Correcting spelling, grammar, punctuation, names and numbers, and format 
D) Determining whether the message should be written using the direct or indirect organizational pattern

Question 18

You are more likely to find errors when proofreading on a computer screen than on a printed copy.

Accepted Answer

A) True 
 B)False

Question 19

Proofreading is the last step in Phase 3 of the 3-x-3 writing process.

Accepted Answer

A) True 
 B)False

Question 20

The terms editing , proofreading , and evaluating are synonymous.

Accepted Answer

A) True 
 B)False

Microblogging consists of short messages exchanged on social media sites.

Which of the following sentences avoids buzzwords and slang?

The best way to judge the success of your communication is through feedback.

Which of the following sentences uses the most precise language?

Which of the following best avoids a long lead-in?

Headings are an effective tool for highlighting information.

To improve readability and comprehension,

Taylor is enrolled in a business communications course at her local community college. She just received a paper back from her professor who noted that Taylor should review the principles for comma usage. How should Taylor handle this criticism?

Headings should be used only in formal messages.

Shoot from the hip is an example of a(n)____________________, which is an expression that has been exhausted by overuse.

Which of the following sentences avoids clichés?

What is the most common serif typeface?

Words such as definitely, quite, actually, extremely, and totally are

All of the following are tips you should follow when microblogging except

Your goal as a business writer is to impress your reader.

Branch managers of First Federated Savings and Loan received this e-mail message: Please inform all personal that management retains the right to check personal belongings of employees before employees leave the bank. What error did the writer make?

Proofreading includes which of the following tasks?

You are more likely to find errors when proofreading on a computer screen than on a printed copy.

Proofreading is the last step in Phase 3 of the 3-x-3 writing process.

The terms editing , proofreading , and evaluating are synonymous.

Succeeding in the Mobile and Social Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work Business Etiquette Ethics Teamwork and Meetings

Business Presentations

The Job Search Resumes in the Digital Age

Interviewing and Following up

Essentials of Electrocardiography

Filters

Exam 4: Revising Business Messages

Microblogging consists of short messages exchanged on social media sites.

Which of the following sentences avoids buzzwords and slang?

The best way to judge the success of your communication is through feedback.

Which of the following sentences uses the most precise language?

Which of the following best avoids a long lead-in?

Headings are an effective tool for highlighting information.

To improve readability and comprehension,

Taylor is enrolled in a business communications course at her local community college. She just received a paper back from her professor who noted that Taylor should review the principles for comma usage. How should Taylor handle this criticism?

Headings should be used only in formal messages.

Shoot from the hip is an example of a(n)____________________, which is an expression that has been exhausted by overuse.

Which of the following sentences avoids clichés?

What is the most common serif typeface?

Words such as definitely, quite, actually, extremely, and totally are

All of the following are tips you should follow when microblogging except

Your goal as a business writer is to impress your reader.

Branch managers of First Federated Savings and Loan received this e-mail message: Please inform all personal that management retains the right to check personal belongings of employees before employees leave the bank. What error did the writer make?

Proofreading includes which of the following tasks?

You are more likely to find errors when proofreading on a computer screen than on a printed copy.

Proofreading is the last step in Phase 3 of the 3-x-3 writing process.

The terms editing , proofreading , and evaluating are synonymous.

Succeeding in the Mobile and Social Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work Business Etiquette Ethics Teamwork and Meetings

Business Presentations

The Job Search Resumes in the Digital Age

Interviewing and Following up

Essentials of Electrocardiography

Filters