Question 1

Melissa completed her undergraduate studies in May, she is now pursuing a master's degree in business administration is an example of a

Accepted Answer

A) complete sentence. 
B) fused or run-on sentence. 
C) fragment. 
D) comma splice. 
A) complete sentence. 
B) fused or run-on sentence. 
C) fragment. 
D) comma splice. D

Question 2

Which of the following suggestions for integrating graphics in a report is the most accurate?

Accepted Answer

A) Always place graphics in the appendix of a report. 
B) Mention the graphic in the text of the report. 
C) Create graphics in only black and white so that the graphics do not distract the reader. 
D) Do not include a title above any graphic because the graphic should be self-explanatory. 
A) Always place graphics in the appendix of a report. 
B) Mention the graphic in the text of the report. 
C) Create graphics in only black and white so that the graphics do not distract the reader. 
D) Do not include a title above any graphic because the graphic should be self-explanatory. B

Question 3

Information considered common knowledge does not require documentation in a business report.

Accepted Answer

A) True 
 B)False  True

Question 4

To optimize the connection with your audience, you should use first-person pronouns such as I, we , and our  liberally in written messages.

Accepted Answer

A) True 
 B)False

Question 5

Highly developed technical or "hard" skills are the most sought-after employment skills demanded by employers.

Accepted Answer

A) True 
 B)False

Question 6

Although instant messaging and text messaging are popular personal communication tools, they are not commonly used in the professional workplace.

Accepted Answer

A) True 
 B)False

Question 7

The first step in finding a job is writing a well-organized résumé.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements about persuasive messages within an organization is most accurate?

Accepted Answer

A) ​It is acceptable for managers to be dishonest when trying to persuade others because of their authoritative position in the company. 
B) ​Persuasive messages flowing both downward or upward require attention to tone. 
C) ​When employees send persuasive messages to their managers, they should include words such as you mus t or we should to make their messages sound more convincing. 
D) Instructions or directives from managers to employees should be organized indirectly. 
A) ​It is acceptable for managers to be dishonest when trying to persuade others because of their authoritative position in the company. 
B) ​Persuasive messages flowing both downward or upward require attention to tone. 
C) ​When employees send persuasive messages to their managers, they should include words such as you mus t or we should to make their messages sound more convincing. 
D) Instructions or directives from managers to employees should be organized indirectly.

Question 9

The best way to judge the success of your communication is through feedback.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is the best advice for leading or participating in a business meeting?

Accepted Answer

A) Leave your cell phone on to demonstrate to others your dedication to customers and fellow colleagues. 
B) Let the leader do most of the talking. 
C) Don't start the meeting until all attendees arrive. 
D) Let members who disagree with one another make a complete case for their position while group members give their full attention. 
A) Leave your cell phone on to demonstrate to others your dedication to customers and fellow colleagues. 
B) Let the leader do most of the talking. 
C) Don't start the meeting until all attendees arrive. 
D) Let members who disagree with one another make a complete case for their position while group members give their full attention.

Question 11

To improve your nonverbal communication, which of the following tips should you practice?

Accepted Answer

A) ​Establish and maintain eye contact with others. 
B) ​Minimize any distracting or competing background sounds. 
C) ​Associate with people from diverse cultures. 
D) ​All answer choices are effective ways to improve your nonverbal communication. 
A) ​Establish and maintain eye contact with others. 
B) ​Minimize any distracting or competing background sounds. 
C) ​Associate with people from diverse cultures. 
D) ​All answer choices are effective ways to improve your nonverbal communication.

Question 12

Before you write a message, your first step should be to

Accepted Answer

A) conduct research. 
B) prepare an outline of your ideas. 
C) analyze the audience and anticipate its reaction to the message. 
D) select an appropriate organizational pattern. 
A) conduct research. 
B) prepare an outline of your ideas. 
C) analyze the audience and anticipate its reaction to the message. 
D) select an appropriate organizational pattern.

Question 13

Hiring managers and recruiters view technical skills as more important than the soft skills of professionalism, etiquette, and communication. ​

Accepted Answer

A) True 
 B)False

Question 14

Mai wants to project positive nonverbal behaviors during her upcoming panel interview. What is the best advice for her to follow?

Accepted Answer

A) Sit erect, leaning forward slightly to show interest and confidence. 
B) Avoid a direct gaze with her interviewers, and look at only the person who asked the question. 
C) Keep her hands in her pockets so that her interviewers will not notice her shaky hands. 
D) Use words such as like or basically to fill any dead air. 
A) Sit erect, leaning forward slightly to show interest and confidence. 
B) Avoid a direct gaze with her interviewers, and look at only the person who asked the question. 
C) Keep her hands in her pockets so that her interviewers will not notice her shaky hands. 
D) Use words such as like or basically to fill any dead air.

Question 15

Technology has diminished the need for persuasive skills in today's corporate world.

Accepted Answer

A) True 
 B)False

Question 16

Describe one effective technique to gain audience rapport in a presentation.

Accepted Answer

Students should describe one of these ra

Question 17

You must prepare your monthly business report for company stockholders and present your department's expected sales for the next three months. Which report format would be most appropriate?

Accepted Answer

A) ​Letter format 
B) ​Memo or e-mail format 
C) ​Manuscript format 
D) ​Preprinted form 
A) ​Letter format 
B) ​Memo or e-mail format 
C) ​Manuscript format 
D) ​Preprinted form

Question 18

To save time, you should thoroughly proofread a document as you draft it.

Accepted Answer

A) True 
 B)False

Question 19

Many routine tasks, such as drafting e-mails, memos, letters, informational reports, and oral presentations, require the writer to collect formal research.

Accepted Answer

A) True 
 B)False

Question 20

Business messages should be

Accepted Answer

A) writer oriented. 
B) purposeful. 
C) complex. 
D) lengthy. 
A) writer oriented. 
B) purposeful. 
C) complex. 
D) lengthy.

Melissa completed her undergraduate studies in May, she is now pursuing a master's degree in business administration is an example of a

Which of the following suggestions for integrating graphics in a report is the most accurate?

Information considered common knowledge does not require documentation in a business report.

To optimize the connection with your audience, you should use first-person pronouns such as I, we , and our liberally in written messages.

Highly developed technical or "hard" skills are the most sought-after employment skills demanded by employers.

Although instant messaging and text messaging are popular personal communication tools, they are not commonly used in the professional workplace.

The first step in finding a job is writing a well-organized résumé.

Which of the following statements about persuasive messages within an organization is most accurate?

The best way to judge the success of your communication is through feedback.

Which of the following is the best advice for leading or participating in a business meeting?

To improve your nonverbal communication, which of the following tips should you practice?

Before you write a message, your first step should be to

Hiring managers and recruiters view technical skills as more important than the soft skills of professionalism, etiquette, and communication.

Mai wants to project positive nonverbal behaviors during her upcoming panel interview. What is the best advice for her to follow?

Technology has diminished the need for persuasive skills in today's corporate world.

Describe one effective technique to gain audience rapport in a presentation.

You must prepare your monthly business report for company stockholders and present your department's expected sales for the next three months. Which report format would be most appropriate?

To save time, you should thoroughly proofread a document as you draft it.

Many routine tasks, such as drafting e-mails, memos, letters, informational reports, and oral presentations, require the writer to collect formal research.

Business messages should be

Succeeding in the Mobile and Social Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work Business Etiquette Ethics Teamwork and Meetings

Business Presentations

The Job Search Resumes in the Digital Age

Interviewing and Following up

Filters

Exam 15: Essentials of Electrocardiography

Melissa completed her undergraduate studies in May, she is now pursuing a master's degree in business administration is an example of a

Which of the following suggestions for integrating graphics in a report is the most accurate?

Information considered common knowledge does not require documentation in a business report.

To optimize the connection with your audience, you should use first-person pronouns such as I, we , and our liberally in written messages.

Highly developed technical or "hard" skills are the most sought-after employment skills demanded by employers.

Although instant messaging and text messaging are popular personal communication tools, they are not commonly used in the professional workplace.

The first step in finding a job is writing a well-organized résumé.

Which of the following statements about persuasive messages within an organization is most accurate?

The best way to judge the success of your communication is through feedback.

Which of the following is the best advice for leading or participating in a business meeting?

To improve your nonverbal communication, which of the following tips should you practice?

Before you write a message, your first step should be to

Hiring managers and recruiters view technical skills as more important than the soft skills of professionalism, etiquette, and communication. ​

Mai wants to project positive nonverbal behaviors during her upcoming panel interview. What is the best advice for her to follow?

Technology has diminished the need for persuasive skills in today's corporate world.

Describe one effective technique to gain audience rapport in a presentation.

You must prepare your monthly business report for company stockholders and present your department's expected sales for the next three months. Which report format would be most appropriate?

To save time, you should thoroughly proofread a document as you draft it.

Many routine tasks, such as drafting e-mails, memos, letters, informational reports, and oral presentations, require the writer to collect formal research.

Business messages should be

Succeeding in the Mobile and Social Workplace

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive Messages

Informal Reports

Proposals and Formal Reports

Professionalism at Work Business Etiquette Ethics Teamwork and Meetings

Business Presentations

The Job Search Resumes in the Digital Age

Interviewing and Following up

Filters

Hiring managers and recruiters view technical skills as more important than the soft skills of professionalism, etiquette, and communication.