Exam 20: Managing Human Resources

Profit-sharing plans

Since Cynthia needs to obtain a replacement for Olivia (who is having a baby and will be out for 12 weeks), what would be the expected first choice to locate a replacement?

A job description refers to a listing of the knowledge, skills, abilities, and other characteristics necessary to perform a job.

In addition to it use to attract and hold key personnel, ESOPs can also:

Ollie has hired a front office manager, Todd. What suggestions should Ollie follow to make the implementation of training more effective for Todd?

Preparation of employees for career advancement through education, job experiences, network development, and performance assessment is called

As a firm grows, it experiences pressure to formalize its personnel policies and procedures.

Temporary help agencies are good sources of employees when extensive training is required.

R eleased employees are much less likely to sue if they feel their former employer provided ample opportunities to improve their performance before being fired and the company was fair throughout the process.

Executive search firms should only be used by large companies because of their cost.

As his business grows, George finds he does not have either the time or the skills to manage the human resources function.  He has decided to outsource part of personnel management to an organization that handles paperwork and administers benefits for his employees in an arrangement called

Karen is checking references and finds former employers reluctant to do more than verify dates of employment even though the applicants have given their consent. A probable reason for their reluctance is that

Employers will often provide such perks as health insurance and paid vacation that are designed to be attractive and useful to employees.  Collectively these perks are known as:

Small firms must be exceed large firms in wage and salary levels in order to attract well-qualified personnel.

After defining each of the following statutes, state who has to abide by the law: a) Civil Rights Act, b) Occupational Safety and Health Act, c) Fair Labor Standards Act and d) Family and Medical Leave Act.

The hiring practices at 37signals support small firms using additional "test drives" even if a prospective employee has passed a reliable and valid test.

Small firms suffer a recruiting handicap because of the ability of large companies to offer more freedom on the job.

Continual training is necessary to update knowledge and skills in firms of all sizes.

Tim and Tina own an independent pet grooming business in which employees are hired to groom the animals, take care of customer needs and clean the facility.  Other area competitors offer the same services and pay their employees minimum age. Tim and Tina have decided to pay employees $12.00/hr, and include unlimited services for the employee's animals and allow them to provide grooming for one guest of their choice each month. What could the grooming business gain from this payroll decision?

Although research has shown a growth in spending on training, much of the training is not actually applied on the job.