Question 1

The owner of a small automobile garage has been advised to use an application form in evaluating applicants. This form will be most useful in discovering

Accepted Answer

A)  arrest records. 
B)  general background information. 
C)  physical disabilities. 
D)  religious orientation. 
A)  arrest records. 
B)  general background information. 
C)  physical disabilities. 
D)  religious orientation.

Question 2

Employee referrals provide a rich source of good applicants for many small firms.

Accepted Answer

A) True 
 B)False

Question 3

Identify and explain the advantages of five "selling points" a small company can use to attract candidates.

Accepted Answer

1. Entrepreneurial companies allow new m

Question 4

New employees benefit most from orientation when it is given

Accepted Answer

A)  during the employment review. 
B)  after selection, but prior to reporting for work. 
C)  during the first two or three days on the job. 
D)  during the first year of employment. 
A)  during the employment review. 
B)  after selection, but prior to reporting for work. 
C)  during the first two or three days on the job. 
D)  during the first year of employment.

Question 5

Match between columns
                        Premises: A list of the knowledge, skills, abilities, and other characteristics needed to perform a specific job
A systematic, step-by-step method for on-the-job training of non-managerial employees
Legislation prohibiting discrimination based on race, color, religion, sex, or national origin
Benefit programs that allow employees to select the types of benefits they wish to receive
A company that sets up co-employment agreements
Supplements to compensation designed to be attractive and useful to employees
An outline of the work to be performed for a particular position
The consistency of a test in measuring job performance ability
An approach that assess the suitability of job candidates based on how they would respond to hypothetical situations
Planned efforts to help workers master the knowledge, skills, and behaviors they need to perform their duties
The extent to which a test assesses true job performance ability
Preparation of employees for career advancement through education, job experiences, network development, and performance assessment
Federal law that establishes a minimum wage and provides for overtime pay
Financial incentive based on number of units produced
Legislation that assures employees of unpaid leave for childbirth or other family needs
Differences among employees on such dimensions as gender, age, ethnicity, and race
Instruction at the place of employment, supervised by a professional trainer or experienced employee
A search firm that locates qualified candidates foar executive positions
The management of employees in a way that enables a firm to reach its strategic objectives
An arrangement to outsource part of personnel management to an organization that handles paperwork and administers benefits for those employees
Legislation that regulates the safety of workplaces and work practices

Accepted Answer

The Answer of Job description and Co-employment and Management development is...

Question 6

Legislation that provides protection to employees within a business is called the

Accepted Answer

A)  Family and Medical Leave Act. 
B)  Occupational Safety and Health Act. 
C)  Fair Labor Standards Act. 
D)  All of the above provide protection. 
A)  Family and Medical Leave Act. 
B)  Occupational Safety and Health Act. 
C)  Fair Labor Standards Act. 
D)  All of the above provide protection.

Question 7

Planned efforts to help workers master the knowledge, skills, and behaviors they need to perform their duties is known as

Accepted Answer

A)  employee training. 
B)  human resources. 
C)  management development. 
D)  workforce diversity. 
A)  employee training. 
B)  human resources. 
C)  management development. 
D)  workforce diversity.

Question 8

The fees charged by a private employment agency are paid by the hiring firm, not the applicant.

Accepted Answer

A) True 
 B)False

Question 9

A small business can facilitate the orientation process by providing an employee handbook, which outlines the company's practices and procedures.

Accepted Answer

A) True 
 B)False

Question 10

Katie owns a catering company where employees work both in preparing the food as well as serving at the events. What would be the best compensation system?

Accepted Answer

A)  time-based 
B)  profit-sharing plan 
C)  piece rate 
D)  commission 
A)  time-based 
B)  profit-sharing plan 
C)  piece rate 
D)  commission

Question 11

The quality of a firm's employees determines the firm's potential.

Accepted Answer

A) True 
 B)False

Question 12

Which act applies to any employer of 15 or more people and prohibits discrimination on the basis of race, color, religion, sex, or national origin?

Accepted Answer

A)  Fair Labor Standards Act 
B)  Civil Rights Act 
C)  Age Discrimination in Employment Act 
D)  Immigration Reform and Control Act 
A)  Fair Labor Standards Act 
B)  Civil Rights Act 
C)  Age Discrimination in Employment Act 
D)  Immigration Reform and Control Act

Question 13

The job specifications list the duties the incumbent is expected to perform.

Accepted Answer

A) True 
 B)False

Question 14

When innovation is important to a firm's competitiveness, the company should steer clear of hiring minorities.

Accepted Answer

A) True 
 B)False

Question 15

The goal of recruitment is to obtain a pool of applicants large enough to contain a number of talented prospects.

Accepted Answer

A) True 
 B)False

Question 16

Most small businesses now use flexible benefit plans so employees can select the benefits they wish to receive.

Accepted Answer

A) True 
 B)False

Question 17

Employee benefits are expensive, amounting to more than 40 percent of payroll expense for many small firms.

Accepted Answer

A) True 
 B)False

Question 18

Requesting a credit report to establish an applicant's employment eligibility is illegal according to the Fair Credit Reporting Act.

Accepted Answer

A) True 
 B)False

Question 19

What type of interviewing involves asking applicants how they might react to hypothetical situations?

Accepted Answer

A)  Behavioral 
B)  Depth 
C)  Stress 
D)  Traditional 
A)  Behavioral 
B)  Depth 
C)  Stress 
D)  Traditional

Question 20

The source that accounts for most new hires is help-wanted ads in newspapers.

Accepted Answer

A) True 
 B)False

Exam 20: Managing Human Resources

The owner of a small automobile garage has been advised to use an application form in evaluating applicants. This form will be most useful in discovering

Employee referrals provide a rich source of good applicants for many small firms.

Identify and explain the advantages of five "selling points" a small company can use to attract candidates.

New employees benefit most from orientation when it is given

Legislation that provides protection to employees within a business is called the

Planned efforts to help workers master the knowledge, skills, and behaviors they need to perform their duties is known as

The fees charged by a private employment agency are paid by the hiring firm, not the applicant.

A small business can facilitate the orientation process by providing an employee handbook, which outlines the company's practices and procedures.

Katie owns a catering company where employees work both in preparing the food as well as serving at the events. What would be the best compensation system?

The quality of a firm's employees determines the firm's potential.

Which act applies to any employer of 15 or more people and prohibits discrimination on the basis of race, color, religion, sex, or national origin?

The job specifications list the duties the incumbent is expected to perform.

When innovation is important to a firm's competitiveness, the company should steer clear of hiring minorities.

The goal of recruitment is to obtain a pool of applicants large enough to contain a number of talented prospects.

Most small businesses now use flexible benefit plans so employees can select the benefits they wish to receive.

Employee benefits are expensive, amounting to more than 40 percent of payroll expense for many small firms.

Requesting a credit report to establish an applicant's employment eligibility is illegal according to the Fair Credit Reporting Act.

What type of interviewing involves asking applicants how they might react to hypothetical situations?

The source that accounts for most new hires is help-wanted ads in newspapers.

The Entrepreneurial Life

Integrity Ethics and Social Entrepreneurship

Starting a Small Business

Franchises and Buyouts

The Family Business

The Business Plan Visualizing the Dream

The Marketing Plan

The Organizational Plan Teams Legal Structures Alliances and Directors

The Location Plan

Understanding a Firm S Financial Statements

Forecasting Financial Requirements

A Firm S Sources of Financing

Planning for the Harvest

Building Customer Relationships

Product Development and Supply Chain Management

Pricing and Credit Decisions

Promotional Planning

Global Opportunities for Small Business

Professional Management and the Small Business

Managing Small Business Operations

Managing the Firm S Assets

Managing Risk

Filters