Exam 14: HR Metrics and Workforce Analytics

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No information system generates any return on the investment unless managers change their decision behavior for the better.

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Assessing and reporting HR metrics will result in better organizational performance.

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What is the difference between data mining and predictive analyses?

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Data mining refers to efforts to identify patterns that exist within data and that may identify unrecognized causal mechanisms that can be used to enhance decision making.To identify these causal mechanisms,data mining uses correlation and multiple regression methods to identify patterns of relationships in extremely large datasets.An example would be the identification of a correlation between employee job satisfaction and employee turnover.
Predictive analysis involves attempts to develop models of organizational systems than can be used to predict future outcomes and understand the consequences of hypothetical changes in organizations-for example,a change in existing organizational systems or processes.To use the example above,if the organization discovered a correlation between employee job satisfaction and turnover,HR could use these data to suggest modifications to the employees' work situation or their benefits with the goal of increasing employee satisfaction.

The technique used to identify a causal mechanism within data and identify patterns of relationships is called ______.

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HR process efficiency focuses on how well HR departments accomplish critical HRM processes that support organizational effectiveness.

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What is the most important use of HR metrics and analytics?

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Actively sharing HR metrics and workforce analytics information with managers via e-mail is called ______.

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What metric of HR effectiveness is calculated by "the sum of external costs (recruiting)and internal costs (training new employees)divided by the total number of new employees in a specific time period"?

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What are some of the limitations of early attempts of HR metrics?

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"Big Data" is often seen as valuable because it offers volume,variety,and velocity.

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Many managers perceive the increased interest in metrics and analytics as simply a mandate to compute and report more metrics.

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Attempts to understand how an organization's human capital needs would change as a function of some expected change in the organization's environment is called ______.

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What is workforce modeling,and what is its use in an organization?

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Workforce analytics are

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An example of a push communications channel is

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An important test of the appropriateness of outcome metrics is the "why" test.

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If managers do not use HR metrics and analytics to make different and better decision,the first question is the cost.

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The metrics that focus on how well the HR department accomplishes its critical processes to support organizational effectiveness are ______.

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Personal theories used to identify choices for outcome measures are an accurate reflection of reality.

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A common concern among individuals who construct metrics and analytics reports is

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