Question 1

A force field analysis is a useful technique for looking at only the advantages of a proposed change.

Accepted Answer

A) True 
 B)False  False

Question 2

Getting end users involved in the development of a system can help with user acceptance.

Accepted Answer

A) True 
 B)False  True

Question 3

In Kotter's change process,

Accepted Answer

A)  all stages must be worked through in order 
B)  only relevant stages need to be applied to the change process 
C)  stages do not overlap 
D)  stages can be skipped in the interest of completing on time 
A)  all stages must be worked through in order 
B)  only relevant stages need to be applied to the change process 
C)  stages do not overlap 
D)  stages can be skipped in the interest of completing on time A

Question 4

Process management is a systematic process of applying the knowledge, tools, and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision.

Accepted Answer

A) True 
 B)False

Question 5

An organizational performance model built on the view that organizations are systems and that there needs to be a "fit" between the various organizational subsystems for optimal performance is ______.

Accepted Answer

A)  Kotter's change process 
B)  Lewin's change model 
C)  Nadler's congruence model 
D)  all change models 
A)  Kotter's change process 
B)  Lewin's change model 
C)  Nadler's congruence model 
D)  all change models

Question 6

Why is user acceptance extremely critical in driving the success of an HRIS implementation?

Accepted Answer

•It's important that people understand,b

Question 7

Running an old system in parallel with a new system has the disadvantage of

Accepted Answer

A)  being a more costly alternative 
B)  having a longer implementation timeline 
C)  allowing employees to use the old system instead of moving to the new system 
D)  being confusing to users 
A)  being a more costly alternative 
B)  having a longer implementation timeline 
C)  allowing employees to use the old system instead of moving to the new system 
D)  being confusing to users

Question 8

What would you suggest an organization do in terms of communication if they were about to undergo a change in technology?

Accepted Answer

An organization about to undergo a chang

Question 9

What are some of the lessons provided by Kotter's process of leading change?

Accepted Answer

This model provides two key lessons: fir

Question 10

Systems resistance is a term to describe a common response to any major change initiative,where individuals fail to accept the change and strive to maintain the status quo.

Accepted Answer

A) True 
 B)False

Question 11

Increasingly,the failure to successfully implement information systems has to do with

Accepted Answer

A)  the hardware and software of the system 
B)  the increasingly complex work flow processes 
C)  the skills of the change leader and the people and organizational issues related to the change 
D)  the conflict between the HR and marketing departments 
A)  the hardware and software of the system 
B)  the increasingly complex work flow processes 
C)  the skills of the change leader and the people and organizational issues related to the change 
D)  the conflict between the HR and marketing departments

Question 12

A ______ is a useful technique for looking at the advantages and disadvantages of a proposed change.

Accepted Answer

A)  gap analysis 
B)  force-field analysis 
C)  systems assessment 
D)  change analysis 
A)  gap analysis 
B)  force-field analysis 
C)  systems assessment 
D)  change analysis

Question 13

Getting end users involved in the development of a system can help with ______.

Accepted Answer

A)  training 
B)  user acceptance 
C)  project planning 
D)  timely implementation 
A)  training 
B)  user acceptance 
C)  project planning 
D)  timely implementation

Question 14

Why is communication important in managing a technology change?

Accepted Answer

•Communication plays a vital role in the

Question 15

Unfreezing is specifically mentioned as one of the three stages in ______.

Accepted Answer

A)  the action-research model 
B)  Lewin's change model 
C)  Nadler's congruence 
D)  Kotter's change process 
A)  the action-research model 
B)  Lewin's change model 
C)  Nadler's congruence 
D)  Kotter's change process

Question 16

Forces for change are ______.

Accepted Answer

A)  internal only 
B)  external only 
C)  internal and external 
D)  global 
A)  internal only 
B)  external only 
C)  internal and external 
D)  global

Question 17

The change agent is a person who is responsible for leading an organizational change or someone who is influential and can communicate and motivate others to accept a change by informal means.

Accepted Answer

A) True 
 B)False

Question 18

______ can be described as a systematic process of applying the knowledge,tools,and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision.

Accepted Answer

A)  Logical design 
B)  Gap analysis 
C)  Business assessment 
D)  Change management 
A)  Logical design 
B)  Gap analysis 
C)  Business assessment 
D)  Change management

Question 19

A person who is responsible for leading an organizational change or someone who is influential and can communicate and motivate others to accept a change by informal means is called a ______.

Accepted Answer

A)  change agent 
B)  change planner 
C)  change catalyst 
D)  action agent 
A)  change agent 
B)  change planner 
C)  change catalyst 
D)  action agent

Question 20

What can be done to reduce resistance to change to a new HRIS?

Accepted Answer

There are several efforts that can be in

A force field analysis is a useful technique for looking at only the advantages of a proposed change.

Getting end users involved in the development of a system can help with user acceptance.

In Kotter's change process,

Process management is a systematic process of applying the knowledge, tools, and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision.

An organizational performance model built on the view that organizations are systems and that there needs to be a "fit" between the various organizational subsystems for optimal performance is ______.

Why is user acceptance extremely critical in driving the success of an HRIS implementation?

Running an old system in parallel with a new system has the disadvantage of

What would you suggest an organization do in terms of communication if they were about to undergo a change in technology?

What are some of the lessons provided by Kotter's process of leading change?

Systems resistance is a term to describe a common response to any major change initiative,where individuals fail to accept the change and strive to maintain the status quo.

Increasingly,the failure to successfully implement information systems has to do with

A ______ is a useful technique for looking at the advantages and disadvantages of a proposed change.

Getting end users involved in the development of a system can help with ______.

Why is communication important in managing a technology change?

Unfreezing is specifically mentioned as one of the three stages in ______.

Forces for change are ______.

The change agent is a person who is responsible for leading an organizational change or someone who is influential and can communicate and motivate others to accept a change by informal means.

______ can be described as a systematic process of applying the knowledge,tools,and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision.

A person who is responsible for leading an organizational change or someone who is influential and can communicate and motivate others to accept a change by informal means is called a ______.

What can be done to reduce resistance to change to a new HRIS?

A Brief History and Overview of Technology in HR

Database Concepts and Applications in HRIS

Systems Considerations in the Design of an HRIS: Planning for Implementations

The Systems Development Life Cycle and HRIS Needs Analysis

System Design and Acquisition

Cost Justifying HRIS Investments

HR Administration and HRIS

Talent Management

Recruitment and Selection in an Internet Context

Training and Development: Issues and HRIS Applications

Performance Management, Compensation, Benefits, Payroll, and HRIS

HRIS and International HRM

HR Metrics and Workforce Analytics

HRIS Privacy and Security

HRIS and Social Media

The Future of HRIS: Emerging Trends in HRM and IT

Filters

Exam 6: Change Management and Implementation

A force field analysis is a useful technique for looking at only the advantages of a proposed change.

Getting end users involved in the development of a system can help with user acceptance.

In Kotter's change process,

Process management is a systematic process of applying the knowledge, tools, and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision.

An organizational performance model built on the view that organizations are systems and that there needs to be a "fit" between the various organizational subsystems for optimal performance is ______.

Why is user acceptance extremely critical in driving the success of an HRIS implementation?

Running an old system in parallel with a new system has the disadvantage of

What would you suggest an organization do in terms of communication if they were about to undergo a change in technology?

What are some of the lessons provided by Kotter's process of leading change?

Systems resistance is a term to describe a common response to any major change initiative,where individuals fail to accept the change and strive to maintain the status quo.

Increasingly,the failure to successfully implement information systems has to do with

A ______ is a useful technique for looking at the advantages and disadvantages of a proposed change.

Getting end users involved in the development of a system can help with ______.

Why is communication important in managing a technology change?

Unfreezing is specifically mentioned as one of the three stages in ______.

Forces for change are ______.

The change agent is a person who is responsible for leading an organizational change or someone who is influential and can communicate and motivate others to accept a change by informal means.

______ can be described as a systematic process of applying the knowledge,tools,and resources needed to effect change in transforming an organization from its current state to some future desired state as defined by its vision.

A person who is responsible for leading an organizational change or someone who is influential and can communicate and motivate others to accept a change by informal means is called a ______.

What can be done to reduce resistance to change to a new HRIS?

A Brief History and Overview of Technology in HR

Database Concepts and Applications in HRIS

Systems Considerations in the Design of an HRIS: Planning for Implementations

The Systems Development Life Cycle and HRIS Needs Analysis

System Design and Acquisition

Cost Justifying HRIS Investments

HR Administration and HRIS

Talent Management

Recruitment and Selection in an Internet Context

Training and Development: Issues and HRIS Applications

Performance Management, Compensation, Benefits, Payroll, and HRIS

HRIS and International HRM

HR Metrics and Workforce Analytics

HRIS Privacy and Security

HRIS and Social Media

The Future of HRIS: Emerging Trends in HRM and IT

Filters