Exam 3: Managing Contacts and Personal Contact Information With Outlook

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Critical Thinking Questions Case 3-1 You know that your colleague Enrique does a masterful job maintaining his contacts in Outlook so when you are looking for advice on print styles, he is the person to whom you turn. You would like a printout of your own contact list with a page for each contact, so you can write some notes on them. Which print style does Enrique tell you to use?

(Multiple Choice)
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The main elements of the Contacts window are the My Contacts pane, the contact list, and the Navigation pane . _________________________

(True/False)
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To find a contact by searching for text, press ____.

(Multiple Choice)
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Changing the ____ sometimes can help you find a contact's information more quickly.

(Multiple Choice)
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You can modify a search further after getting initial results.

(True/False)
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____ view is the default view.

(Multiple Choice)
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All or part of your contacts can be printed in a number of different views, or ____________________.

(Short Answer)
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The contact groups ____.

(Multiple Choice)
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A main element of the Contacts window is the ____.

(Multiple Choice)
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When you perform a search, Outlook searches all ____ for a match.

(Multiple Choice)
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The more ____________________ you have about a business contact, the better you can provide personalized service.

(Short Answer)
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After setting up your contact list, you need to keep the information current and add new information, such as ____.

(Multiple Choice)
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Even after you create a contact group, you still need to send email messages to its members individually.

(True/False)
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After you enter and save contact information, that information is available as you compose ____.

(Multiple Choice)
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Each method of viewing your contacts provides the same sort options.

(True/False)
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The ____ print style prints a page for each contact.

(Multiple Choice)
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Click the ____ button in the Insert File dialog box to attach a document to the contact.

(Multiple Choice)
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In ____ view, you can sort the list using any of the column heading buttons that are displayed.

(Multiple Choice)
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By default, clicking the People button in the _____ displays the contacts in the Microsoft Outlook window.​

(Multiple Choice)
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A contact group is also called a(n) ____________________.

(Short Answer)
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