Exam 3: Strategy and Information Systems

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Which of the following value chain activities involves assisting users with handling of the products after sale, thus maintaining and enhancing the products' value?

(Multiple Choice)
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Focused differentiation occurs when ________.

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Focused cost leadership is observed when a product has the lowest cost ________.

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Focused differentiation refers to providing a better product or service within an industry segment.

(True/False)
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Lynn, the manager of a transportation company, is going through this week's delivery schedule.She calls her team and assigns territories for each executive.She contacts the fleet supervisor to arrange trucks for transportation.Which activity of the value chain is Lynn executing?

(Multiple Choice)
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Porter's five forces model is used to assess ________.

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According to Porter's five forces model, the intensity of each of the forces determines the characteristics of the industry, how profitable it is, and how sustainable that profitability will be.

(True/False)
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Each activity in a business process is a business function that receives inputs and produces outputs.

(True/False)
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A(n)________ is a network of activities that generate value by transforming inputs into outputs.

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Identify the activity in the value chain that involves receiving and handling of raw materials and other inputs to the product.

(Multiple Choice)
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Most of the value in a service company is generated by inbound logistics.

(True/False)
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The competitive strategy of locking in customers is called establishing high switching costs.

(True/False)
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Streamlining of business processes to increase margin is key to obtaining competitive advantage.

(True/False)
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Inbound logistics is a supporting activity in the value chain of a manufacturing firm.

(True/False)
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In the context of Porter's five forces model, the bargaining power of suppliers is a weak force when considering the example of students purchasing gasoline.

(True/False)
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Summarize how organizations determine the scope and requirements of their information systems.

(Essay)
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Describe the process by which organizations develop their information systems.

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Establishing alliances with other organizations increases the cost of operations, though they do provide competitive advantages.

(True/False)
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An organization's goals and objectives are determined by its competitive strategy.

(True/False)
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In a manufacturing business, the materials ordering process transforms cash into a raw materials inventory.

(True/False)
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