Exam 3: Strategy and Information Systems

A large software manufacturer attempts to lock in customers by making it difficult for customers to change to another product.The strategy used is ________.

What are the four competitive strategies firms can choose from according to Porter's model?

Porter defined value as the ________.

A retail marketing company sells such products as agricultural produce and consumer products.The company procures materials from farmers and local producers.This process of obtaining the inputs needed for a business is called ________.

In a manufacturing business, the ________ transforms finished goods into cash.

Creating a new product to add value to customers is an example of using product implementations to achieve competitive advantage.

PowerCruise, a holiday cruise firm, recently offered its existing customers, who had registered for a two-year membership, an extension of six months to their membership without any additional charges.By doing this, which competitive strategy did PowerCruise implement?

What are support activities in a value chain?

An organization responds to the structure of its industry by choosing a competitive strategy.

A database is an example of a ________.

The difference between the total value added and the total costs incurred is called the ________ of the value chain.

Which of the following statements is true of business process designs?

Material ordering is a part of ________.

Explain linkages with an example.

An inventory of raw materials is an example of a repository.

Mae manages delivery at a custom-kitchen outlet.Based on her customer's feedback, she contacts Gem Cabinets and places an order for a full-motion wall mount.Which of the following primary activities is Mae performing here?

Organizations can lock in customers by making it difficult or expensive for them to move to another product.

Which of the following value chain activities involves transforming raw materials into a finished product or service?

A business that selects a differentiation strategy would naturally structure itself around low-cost activities.

A linkage is a network of activities that generate value by transforming inputs into outputs.