Question 1

Eight characteristics of groupthink have been identified by Janis (1972).Which of the following is not a characteristic of groupthink?

Accepted Answer

A) collective rationalism 
B) belief in the inherent morality of the team 
C) self-censorship 
D) illusion of vulnerability 
A) collective rationalism 
B) belief in the inherent morality of the team 
C) self-censorship 
D) illusion of vulnerability D

Question 2

Synergy has been defined as a characteristic of great teams and teamwork.Which of the following statements is not correct about synergy and the application of synergy in health care?

Accepted Answer

A) "The bonus that is achieved when things work together harmoniously." 
B) The whole is greater than its parts. 
C) The Synergy Model of Professional Caring and Ethics was developed by the American Association of Critical Care Nurses. 
D) The synergy model matches the characteristics of the nurse, clinical unit or system with the patient's ability to achieve identified outcomes. 
A) "The bonus that is achieved when things work together harmoniously." 
B) The whole is greater than its parts. 
C) The Synergy Model of Professional Caring and Ethics was developed by the American Association of Critical Care Nurses. 
D) The synergy model matches the characteristics of the nurse, clinical unit or system with the patient's ability to achieve identified outcomes. D

Question 3

Verma,Paterson,and Medves (2006)identified that changing the culture in academic health sciences should begin with the development and evaluation of interdisciplinary curriculum at what academic level?

Accepted Answer

A) high school 
B) undergraduate 
C) graduate 
D) postdoctoral 
A) high school 
B) undergraduate 
C) graduate 
D) postdoctoral B

Question 4

An interdisciplinary team is assigned to work on patient safety concerns for the pediatric unit on a large urban not-for-profit hospital.Two of the team members are complaining that one nurse is taking charge and assigning duties to everybody randomly without consulting any of the other nurses on the team.One nurse pushes back and says,"You can't tell me what to do.You are not my manager!" Which stage of group process is the team in?

Accepted Answer

A) norming 
B) forming 
C) informing 
D) storming 
A) norming 
B) forming 
C) informing 
D) storming

Question 5

What type of health care focuses on diagnosis and treatment in acute and emergency settings as described by the World Health Organization (2011)?

Accepted Answer

A) tertiary care 
B) primary care 
C) secondary care 
D) ancillary care 
A) tertiary care 
B) primary care 
C) secondary care 
D) ancillary care

Question 6

E-mail etiquette has specific guidelines and preference especially in the workplace.Which of the following are correct tips for communicating via e-mail? Select all that apply.

Accepted Answer

A) be brief and reply sparingly as appropriate 
B) reply immediately to an angry message 
C) use good judgment as e-mail may not be private 
D) use clear subject lines 
E) do not forward e-mail messages from others without their permission 
A) be brief and reply sparingly as appropriate 
B) reply immediately to an angry message 
C) use good judgment as e-mail may not be private 
D) use clear subject lines 
E) do not forward e-mail messages from others without their permission

Question 7

Which of the following is one of the elements used in the acronym SBARR?

Accepted Answer

A) Scenario 
B) Background 
C) Awareness 
D) Resolution 
A) Scenario 
B) Background 
C) Awareness 
D) Resolution

Question 8

When delivering and providing urgent information,which of the following is considered the primary tool?

Accepted Answer

A) e-mail message 
B) text message 
C) fax 
D) telephone 
A) e-mail message 
B) text message 
C) fax 
D) telephone

Question 9

There are four generations in nursing that are seen in the healthcare environment.In a study by Lavoie-Tremblay et al.(2008),which generation tends to leave the profession due to exposure to difficult nursing work environments?

Accepted Answer

A) Traditional 
B) Baby boomers 
C) Generation X 
D) Generation Y 
A) Traditional 
B) Baby boomers 
C) Generation X 
D) Generation Y

Question 10

The Tuckman and Jensen (1977)Conceptual Model of team process development includes five stages.However,not all teams go through them in order.During which stage do team members start to work together cooperatively within the group?

Accepted Answer

A) adjourning 
B) forming 
C) performing 
D) norming 
A) adjourning 
B) forming 
C) performing 
D) norming

Question 11

Which is one of the phases of the Team STEPPS system for safety improvement within health care organizations?

Accepted Answer

A) storming phase 
B) external trainers and internal healthcare staff 
C) pretraining assessment to determine the readiness of the site to participate 
D) uses an encourager to keep the momentum going 
A) storming phase 
B) external trainers and internal healthcare staff 
C) pretraining assessment to determine the readiness of the site to participate 
D) uses an encourager to keep the momentum going

Question 12

Who has the authority to enforce the Privacy Rule (HIPAA)?

Accepted Answer

A) The president 
B) Agency for Healthcare Quality 
C) The Office of Civil Rights 
D) U.S. Department of Justice 
A) The president 
B) Agency for Healthcare Quality 
C) The Office of Civil Rights 
D) U.S. Department of Justice

Question 13

The SBARR technique (situation,background,assessment,recommendation,response)is designed to improve communication among healthcare personnel.Which of the following is an example of a recommendation?

Accepted Answer

A) "I'm calling about Ms. Smith in 414." 
B) "Ms. Smith has decreased peristalsis, abdominal discomfort, and is on a narcotic analgesic." 
C) "Can we start her on Colace 2 bid and add magnesium citrate if no BM within 8 hours?" 
D) "Ms. Smith hasn't had a bowel movement in two days, which she states is unusual for her." 
A) "I'm calling about Ms. Smith in 414." 
B) "Ms. Smith has decreased peristalsis, abdominal discomfort, and is on a narcotic analgesic." 
C) "Can we start her on Colace 2 bid and add magnesium citrate if no BM within 8 hours?" 
D) "Ms. Smith hasn't had a bowel movement in two days, which she states is unusual for her."

Question 14

Status has been described as the measure of worth that has been conferred on an individual by a specified group.Team members who initiate communication more have been discovered to have which type of status within the group?

Accepted Answer

A) leader 
B) middle 
C) high 
D) low 
A) leader 
B) middle 
C) high 
D) low

Question 15

What is the primary goal of Crew Resource Management?

Accepted Answer

A) enhanced communication 
B) enhanced ability to function under stressful situations 
C) enhanced situational awareness 
D) enhanced ability to overcome fatigue 
A) enhanced communication 
B) enhanced ability to function under stressful situations 
C) enhanced situational awareness 
D) enhanced ability to overcome fatigue

Question 16

The Health Insurance Portability and Accountability Act (HIPAA)has identified eighteen personal health identifiers that need to be protected under this law.Which of the following is not one of these recognized personal health identifiers?

Accepted Answer

A) telephone numbers 
B) e-mail addresses 
C) hospital or facility admission dates 
D) number of items liked on Facebook or Pinterest 
A) telephone numbers 
B) e-mail addresses 
C) hospital or facility admission dates 
D) number of items liked on Facebook or Pinterest

Question 17

Nurse X has a newly admitted 67-year-old male patient (Mr.Z)who has a diagnosis to rule out MI.She telephones Mr.Z's physician and tells him,"Mr.Z has a pulse of 160." Which step of Crew Resource Management did she use?

Accepted Answer

A) opening or attention getter 
B) state your concern 
C) state the problem as you see it 
D) obtain agreement (or buy-in) 
A) opening or attention getter 
B) state your concern 
C) state the problem as you see it 
D) obtain agreement (or buy-in)

Question 18

Team member roles have been identified as fitting into three categories of roles: group task roles,group maintenance roles,and self-oriented roles.Which of the following is considered to be a self-oriented role?

Accepted Answer

A) Watches the internal operations of the group and provides feedback on how the participants are doing and ways to improve their involvement 
B) Seeks attention, boasts about accomplishments and capabilities 
C) Offers information, viewpoints, and suggestions about the chosen problem or task 
D) Stimulates the group to higher levels of achievement and a better quality of work 
A) Watches the internal operations of the group and provides feedback on how the participants are doing and ways to improve their involvement 
B) Seeks attention, boasts about accomplishments and capabilities 
C) Offers information, viewpoints, and suggestions about the chosen problem or task 
D) Stimulates the group to higher levels of achievement and a better quality of work

Question 19

Nurse B has been noted for his excellent communication skills.Three skills Nurse B uses in his daily nursing practice to ensure effective communication with staff and patients and/or families are listed below.Which is not correct as far as how Nurse B effectively communicates with others?

Accepted Answer

A) sensitive to other's values and cultural differences 
B) uses mindguards to ensure patients clearly understand discharge orders 
C) shows a genuine interest in the team members 
D) displays good verbal and written communication skills 
A) sensitive to other's values and cultural differences 
B) uses mindguards to ensure patients clearly understand discharge orders 
C) shows a genuine interest in the team members 
D) displays good verbal and written communication skills

Question 20

Some aspects of mentoring between an expert nurse preceptor and novice nurse are listed below.Which is not correct about this relationship?

Accepted Answer

A) focuses on professional aspects of nursing 
B) is mutually beneficial 
C) can be a one-on-one or one-to-two relationship 
D) involves good communication 
A) focuses on professional aspects of nursing 
B) is mutually beneficial 
C) can be a one-on-one or one-to-two relationship 
D) involves good communication

Eight characteristics of groupthink have been identified by Janis (1972).Which of the following is not a characteristic of groupthink?

Synergy has been defined as a characteristic of great teams and teamwork.Which of the following statements is not correct about synergy and the application of synergy in health care?

Verma,Paterson,and Medves (2006)identified that changing the culture in academic health sciences should begin with the development and evaluation of interdisciplinary curriculum at what academic level?

What type of health care focuses on diagnosis and treatment in acute and emergency settings as described by the World Health Organization (2011)?

E-mail etiquette has specific guidelines and preference especially in the workplace.Which of the following are correct tips for communicating via e-mail? Select all that apply.

Which of the following is one of the elements used in the acronym SBARR?

When delivering and providing urgent information,which of the following is considered the primary tool?

There are four generations in nursing that are seen in the healthcare environment.In a study by Lavoie-Tremblay et al.(2008),which generation tends to leave the profession due to exposure to difficult nursing work environments?

The Tuckman and Jensen (1977)Conceptual Model of team process development includes five stages.However,not all teams go through them in order.During which stage do team members start to work together cooperatively within the group?

Which is one of the phases of the Team STEPPS system for safety improvement within health care organizations?

Who has the authority to enforce the Privacy Rule (HIPAA)?

The SBARR technique (situation,background,assessment,recommendation,response)is designed to improve communication among healthcare personnel.Which of the following is an example of a recommendation?

Status has been described as the measure of worth that has been conferred on an individual by a specified group.Team members who initiate communication more have been discovered to have which type of status within the group?

What is the primary goal of Crew Resource Management?

The Health Insurance Portability and Accountability Act (HIPAA)has identified eighteen personal health identifiers that need to be protected under this law.Which of the following is not one of these recognized personal health identifiers?

Nurse X has a newly admitted 67-year-old male patient (Mr.Z)who has a diagnosis to rule out MI.She telephones Mr.Z's physician and tells him,"Mr.Z has a pulse of 160." Which step of Crew Resource Management did she use?

Team member roles have been identified as fitting into three categories of roles: group task roles,group maintenance roles,and self-oriented roles.Which of the following is considered to be a self-oriented role?

Nurse B has been noted for his excellent communication skills.Three skills Nurse B uses in his daily nursing practice to ensure effective communication with staff and patients and/or families are listed below.Which is not correct as far as how Nurse B effectively communicates with others?

Some aspects of mentoring between an expert nurse preceptor and novice nurse are listed below.Which is not correct about this relationship?

Nursing Leadership,Management,and Motivation

The Health Care Environment

Nursing Today

Decision Making, Critical Thinking, Technology, and Informatics

Change, Innovation, and Conflict

Power and Politics

Delegation of Patient Care

Effective Staffing

Budget Concepts for Patient Care

Strategic Planning and Organizing of Patient Care for Quality and Safety

Time Management and Setting Patient Care Priorities

Quality Improvement and Evidence Based Patient Care

Legal Aspects of Health Care

Ethical Aspects of Health Care

Culture, Generational Differences, and Spirituality

NCLEX-RN Preparation and Your First Job

Career Planning and Achieving Balance

Filters

Exam 5: Inter-Professional Teamwork and Collaboration

Eight characteristics of groupthink have been identified by Janis (1972).Which of the following is not a characteristic of groupthink?

Synergy has been defined as a characteristic of great teams and teamwork.Which of the following statements is not correct about synergy and the application of synergy in health care?

Verma,Paterson,and Medves (2006)identified that changing the culture in academic health sciences should begin with the development and evaluation of interdisciplinary curriculum at what academic level?

What type of health care focuses on diagnosis and treatment in acute and emergency settings as described by the World Health Organization (2011)?

E-mail etiquette has specific guidelines and preference especially in the workplace.Which of the following are correct tips for communicating via e-mail? Select all that apply.

Which of the following is one of the elements used in the acronym SBARR?

When delivering and providing urgent information,which of the following is considered the primary tool?

There are four generations in nursing that are seen in the healthcare environment.In a study by Lavoie-Tremblay et al.(2008),which generation tends to leave the profession due to exposure to difficult nursing work environments?

The Tuckman and Jensen (1977)Conceptual Model of team process development includes five stages.However,not all teams go through them in order.During which stage do team members start to work together cooperatively within the group?

Which is one of the phases of the Team STEPPS system for safety improvement within health care organizations?

Who has the authority to enforce the Privacy Rule (HIPAA)?

The SBARR technique (situation,background,assessment,recommendation,response)is designed to improve communication among healthcare personnel.Which of the following is an example of a recommendation?

Status has been described as the measure of worth that has been conferred on an individual by a specified group.Team members who initiate communication more have been discovered to have which type of status within the group?

What is the primary goal of Crew Resource Management?

The Health Insurance Portability and Accountability Act (HIPAA)has identified eighteen personal health identifiers that need to be protected under this law.Which of the following is not one of these recognized personal health identifiers?

Nurse X has a newly admitted 67-year-old male patient (Mr.Z)who has a diagnosis to rule out MI.She telephones Mr.Z's physician and tells him,"Mr.Z has a pulse of 160." Which step of Crew Resource Management did she use?

Team member roles have been identified as fitting into three categories of roles: group task roles,group maintenance roles,and self-oriented roles.Which of the following is considered to be a self-oriented role?

Nurse B has been noted for his excellent communication skills.Three skills Nurse B uses in his daily nursing practice to ensure effective communication with staff and patients and/or families are listed below.Which is not correct as far as how Nurse B effectively communicates with others?

Some aspects of mentoring between an expert nurse preceptor and novice nurse are listed below.Which is not correct about this relationship?

Nursing Leadership,Management,and Motivation

The Health Care Environment

Nursing Today

Decision Making, Critical Thinking, Technology, and Informatics

Change, Innovation, and Conflict

Power and Politics

Delegation of Patient Care

Effective Staffing

Budget Concepts for Patient Care

Strategic Planning and Organizing of Patient Care for Quality and Safety

Time Management and Setting Patient Care Priorities

Quality Improvement and Evidence Based Patient Care

Legal Aspects of Health Care

Ethical Aspects of Health Care

Culture, Generational Differences, and Spirituality

NCLEX-RN Preparation and Your First Job

Career Planning and Achieving Balance

Filters