Question 1

A sentinel event is:

Accepted Answer

A) a major change in a patient's status 
B) an unexpected incident involving a death or serious physical or psychological injury to a patient 
C) a way to identify processes for improvement based on an analysis of care over a long period of time 
D) an occurrence involving a sentinel or someone who is watching 
A) a major change in a patient's status 
B) an unexpected incident involving a death or serious physical or psychological injury to a patient 
C) a way to identify processes for improvement based on an analysis of care over a long period of time 
D) an occurrence involving a sentinel or someone who is watching B

Question 2

Nurse Q has gathered data on his patient's behaviors and status regarding pain management while on his shift.These include: nonverbal behaviors,respiratory rate,and pain rating.Which phase of the PDSA cycle is Nurse Q working under?

Accepted Answer

A) planning phase 
B) doing phase 
C) studying phase 
D) acting phase 
A) planning phase 
B) doing phase 
C) studying phase 
D) acting phase B

Question 3

The National Patient Safety Goals established by the Joint Commission focus on:

Accepted Answer

A) regulatory standards 
B) preparation for accreditation 
C) employee safety 
D) patient safety 
A) regulatory standards 
B) preparation for accreditation 
C) employee safety 
D) patient safety D

Question 4

Which of the following are some of the key concepts of quality improvement? Select all that apply.

Accepted Answer

A) there are two ways to improve quality: eliminate defects in the work process and add features that meet the customer's needs or preferences 
B) quality defects are costly in terms of internal losses due to lowered productivity 
C) focus on the most important work processes to improve 
D) involve primarily management in the QI process due to time and workload constraints. 
A) there are two ways to improve quality: eliminate defects in the work process and add features that meet the customer's needs or preferences 
B) quality defects are costly in terms of internal losses due to lowered productivity 
C) focus on the most important work processes to improve 
D) involve primarily management in the QI process due to time and workload constraints.

Question 5

One way to monitor quality is by:

Accepted Answer

A) benchmarks 
B) regulatory compliance 
C) practice guidelines 
D) dashboards 
A) benchmarks 
B) regulatory compliance 
C) practice guidelines 
D) dashboards

Question 6

"The ______ model provides a way for the nurse to organize information needed not only to care for the patient,but also to evaluate the care provided." This is a definition of which model?

Accepted Answer

A) Model for Improvement 
B) University of Colorado Hospital 
C) Mayo Clinic 
D) Samaratin Hospital Quality Practice 
A) Model for Improvement 
B) University of Colorado Hospital 
C) Mayo Clinic 
D) Samaratin Hospital Quality Practice

Question 7

_____ is when each worker receives input from suppliers,adds value,and then passes it to the next supplier; this is done as a chain or series of processes.

Accepted Answer

A) CQI 
B) Productive work 
C) QA 
D) A movement 
A) CQI 
B) Productive work 
C) QA 
D) A movement

Question 8

Nurse Z has been assigned to care for Mrs.D,a trauma patient with bilateral femoral spiral fractures and a torn spleen,which was removed two days ago.Mrs.D confides to Nurse Z that she agreed to an advance directive when she entered the hospital,but now she is not so sure this is what she wants.Mrs.D asks if this is normal for her to feel this way.Which element of the University of Colorado Hospital Model should Nurse Z consider first in this situation?

Accepted Answer

A) clinical expertise 
B) benchmarking data 
C) patient preferences 
D) quality improvement and risk data 
A) clinical expertise 
B) benchmarking data 
C) patient preferences 
D) quality improvement and risk data

Question 9

The question What changes can we make that will result in improvement? is an integral part of:

Accepted Answer

A) TQM 
B) PI 
C) FOCUS 
D) PDSA 
A) TQM 
B) PI 
C) FOCUS 
D) PDSA

Question 10

The acronym FOCUS is a type of process improvement methodology.What does FOCUS stand for?

Accepted Answer

A) Focus, Organize, Understand, Substantiate 
B) Focus, Opportunity, Continuous, Utilize, Substantiate 
C) Focus, Organize, Clarify, Understand, Solution 
D) Focus, Opportunity, Continuous (process), Understand, Solution 
A) Focus, Organize, Understand, Substantiate 
B) Focus, Opportunity, Continuous, Utilize, Substantiate 
C) Focus, Organize, Clarify, Understand, Solution 
D) Focus, Opportunity, Continuous (process), Understand, Solution

Question 11

An operational benchmark will review:

Accepted Answer

A) outcomes of length of stay 
B) outcomes of patient care 
C) case management 
D) risk management 
A) outcomes of length of stay 
B) outcomes of patient care 
C) case management 
D) risk management

Question 12

A systematic process of organization-wide participation and partnership in planning and implementing improvement methods to understand and meet customer needs is called:

Accepted Answer

A) QI 
B) QA 
C) QM 
D) TM 
A) QI 
B) QA 
C) QM 
D) TM

Question 13

The PDSA cycle begins with:

Accepted Answer

A) three questions 
B) four stages 
C) five agendas 
D) two concepts 
A) three questions 
B) four stages 
C) five agendas 
D) two concepts

Question 14

To increase the ability to predict the effect that one or more changes would have if they were implemented is a goal of:

Accepted Answer

A) FOCUS 
B) QA 
C) PDSA 
D) Risk management 
A) FOCUS 
B) QA 
C) PDSA 
D) Risk management

Question 15

The primary difference between QA and QI is:

Accepted Answer

A) QI is reactive, and QA is proactive 
B) QA's emphasis is on maintaining minimum standards of care, and QI's emphasis is on identifying real and potential problems 
C) QA documents quality, and QI reports incidents and errors 
D) QI is more of a single program, and QA is more of a management approach 
A) QI is reactive, and QA is proactive 
B) QA's emphasis is on maintaining minimum standards of care, and QI's emphasis is on identifying real and potential problems 
C) QA documents quality, and QI reports incidents and errors 
D) QI is more of a single program, and QA is more of a management approach

Question 16

Indicators selected for a balanced scorecard are based upon:

Accepted Answer

A) what they have in common 
B) the cost of care 
C) what factors are benchmarked 
D) factors determined by QI 
A) what they have in common 
B) the cost of care 
C) what factors are benchmarked 
D) factors determined by QI

Question 17

The University of Colorado Hospital Model categorizes information according to several sources of evidence that are linked to a research core.Which source of evidence does not necessarily belong?

Accepted Answer

A) patient preference 
B) clinical expertise 
C) cost-effective analysis 
D) comparison analysis data 
A) patient preference 
B) clinical expertise 
C) cost-effective analysis 
D) comparison analysis data

Question 18

Some key benefits of adopting quality improvement methods and principles are:

Accepted Answer

A) empowering staff and providing an outlet for critical theory 
B) viewing every problem as an opportunity to improve, and improving staff satisfaction 
C) decreasing necessary expenses from lost business, and helping customers think you care about them 
D) involving staff in how work is planned and done, and increasing the customer's perception that you care about them by designing processes that meet the provider's needs 
A) empowering staff and providing an outlet for critical theory 
B) viewing every problem as an opportunity to improve, and improving staff satisfaction 
C) decreasing necessary expenses from lost business, and helping customers think you care about them 
D) involving staff in how work is planned and done, and increasing the customer's perception that you care about them by designing processes that meet the provider's needs

Question 19

Outcomes research:

Accepted Answer

A) is used in EBP 
B) studies mortality and end-of-life issues 
C) is a way of evaluating the goal/outcome of an educational program 
D) provides evidence concerning the continuum of disease processes 
A) is used in EBP 
B) studies mortality and end-of-life issues 
C) is a way of evaluating the goal/outcome of an educational program 
D) provides evidence concerning the continuum of disease processes

Question 20

Two groups which can advise and plan QI strategies are:

Accepted Answer

A) teams and clinical practice councils 
B) teams and educational councils 
C) teams and quality councils 
D) teams and advisory councils 
A) teams and clinical practice councils 
B) teams and educational councils 
C) teams and quality councils 
D) teams and advisory councils

A sentinel event is:

Nurse Q has gathered data on his patient's behaviors and status regarding pain management while on his shift.These include: nonverbal behaviors,respiratory rate,and pain rating.Which phase of the PDSA cycle is Nurse Q working under?

The National Patient Safety Goals established by the Joint Commission focus on:

Which of the following are some of the key concepts of quality improvement? Select all that apply.

One way to monitor quality is by:

"The ______ model provides a way for the nurse to organize information needed not only to care for the patient,but also to evaluate the care provided." This is a definition of which model?

_____ is when each worker receives input from suppliers,adds value,and then passes it to the next supplier; this is done as a chain or series of processes.

The question What changes can we make that will result in improvement? is an integral part of:

The acronym FOCUS is a type of process improvement methodology.What does FOCUS stand for?

An operational benchmark will review:

A systematic process of organization-wide participation and partnership in planning and implementing improvement methods to understand and meet customer needs is called:

The PDSA cycle begins with:

To increase the ability to predict the effect that one or more changes would have if they were implemented is a goal of:

The primary difference between QA and QI is:

Indicators selected for a balanced scorecard are based upon:

The University of Colorado Hospital Model categorizes information according to several sources of evidence that are linked to a research core.Which source of evidence does not necessarily belong?

Some key benefits of adopting quality improvement methods and principles are:

Outcomes research:

Two groups which can advise and plan QI strategies are:

Nursing Leadership,Management,and Motivation

The Health Care Environment

Nursing Today

Decision Making, Critical Thinking, Technology, and Informatics

Inter-Professional Teamwork and Collaboration

Change, Innovation, and Conflict

Power and Politics

Delegation of Patient Care

Effective Staffing

Budget Concepts for Patient Care

Strategic Planning and Organizing of Patient Care for Quality and Safety

Time Management and Setting Patient Care Priorities

Legal Aspects of Health Care

Ethical Aspects of Health Care

Culture, Generational Differences, and Spirituality

NCLEX-RN Preparation and Your First Job

Career Planning and Achieving Balance

Filters

Exam 13: Quality Improvement and Evidence Based Patient Care

A sentinel event is:

Nurse Q has gathered data on his patient's behaviors and status regarding pain management while on his shift.These include: nonverbal behaviors,respiratory rate,and pain rating.Which phase of the PDSA cycle is Nurse Q working under?

The National Patient Safety Goals established by the Joint Commission focus on:

Which of the following are some of the key concepts of quality improvement? Select all that apply.

One way to monitor quality is by:

"The ______ model provides a way for the nurse to organize information needed not only to care for the patient,but also to evaluate the care provided." This is a definition of which model?

_____ is when each worker receives input from suppliers,adds value,and then passes it to the next supplier; this is done as a chain or series of processes.

The question What changes can we make that will result in improvement? is an integral part of:

The acronym FOCUS is a type of process improvement methodology.What does FOCUS stand for?

An operational benchmark will review:

A systematic process of organization-wide participation and partnership in planning and implementing improvement methods to understand and meet customer needs is called:

The PDSA cycle begins with:

To increase the ability to predict the effect that one or more changes would have if they were implemented is a goal of:

The primary difference between QA and QI is:

Indicators selected for a balanced scorecard are based upon:

The University of Colorado Hospital Model categorizes information according to several sources of evidence that are linked to a research core.Which source of evidence does not necessarily belong?

Some key benefits of adopting quality improvement methods and principles are:

Outcomes research:

Two groups which can advise and plan QI strategies are:

Nursing Leadership,Management,and Motivation

The Health Care Environment

Nursing Today

Decision Making, Critical Thinking, Technology, and Informatics

Inter-Professional Teamwork and Collaboration

Change, Innovation, and Conflict

Power and Politics

Delegation of Patient Care

Effective Staffing

Budget Concepts for Patient Care

Strategic Planning and Organizing of Patient Care for Quality and Safety

Time Management and Setting Patient Care Priorities

Legal Aspects of Health Care

Ethical Aspects of Health Care

Culture, Generational Differences, and Spirituality

NCLEX-RN Preparation and Your First Job

Career Planning and Achieving Balance

Filters