Exam 4: The External Environment
Exam 1: Organizations and Organization Theory108 Questions
Exam 2: Strategy, Organization Design, and Effectiveness101 Questions
Exam 3: Fundamentals of Organization Structure102 Questions
Exam 4: The External Environment99 Questions
Exam 5: Interorganizational Relationships96 Questions
Exam 6: Designing Organizations for the International Environment101 Questions
Exam 7: Manufacturing and Service Technologies96 Questions
Exam 8: Using Information Technology for Control and Coordination96 Questions
Exam 9: Organization Size, Life Cycle, and Decline95 Questions
Exam 10: Organizational Culture and Ethical Values89 Questions
Exam 11: Innovation and Change90 Questions
Exam 12: Decision Making Processes90 Questions
Exam 13: Conflict, Power, and Politics92 Questions
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A soft drink bottler functions in a complex, unstable environment.
(True/False)
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All of the following, except ____, are examples of the general environment.
(Multiple Choice)
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Case 4.0
AligatorAde, a regional soft drink bottling plant in Clovis, California, produces according to the forecast given to them by corporate planning in Michigan. The company uses the focus strategy, designating a market of persons involved in athletic sports. AligatorAde sponsors Clovis Little League, and has a reputation for positive support of sports activities.
On the few occasions when production exceeds demand, corporate warehousing juggles the distribution so that the regional producers such as AligatorAde experience no significant loss. Although competitors have switched formulas several times, AligatorAde has not changed their formula because market demand for their product is stable. (Top management at corporate headquarters is considering adding a more fruity-flavored drink to their product line, but a decision is not yet made.)
On the line, the Manufacturing Department produces large batches of their drink. The product is prepared for distribution in both cans and bottles. Occasionally at the end of a run, some bottles will have special team labels affixed by machine; profitability on those few special runs is particularly high.
The plant's organization chart shows that there is a plant manager with four department heads reporting to her: Manufacturing Manager, Administrative Manager, Marketing Manager, and Warehousing and Distribution Manager. The purchasing function is carried out in Manufacturing, and what little R&D takes place at the regional plant is done in Marketing.
-Reference Case 4.0 to answer the following question. Using the framework for environmental uncertainty, analyze AligatorAde's environment, and then make recommendations to the regional management of the plant based on your application of the framework. [Hint: Application of the textbook is what gets points!]
(Essay)
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The technology sector refers to techniques of production, science, computers, information technology, and e-commerce.
(True/False)
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Which of the following means that decision makers do not have sufficient information about environmental factors and they have a difficult time predicting external change?
(Multiple Choice)
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Trend-setting toy companies or high-fashion clothing manufacturers have in common:
(Multiple Choice)
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The greatest uncertainty for an organization occurs in which environment?
(Multiple Choice)
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The international environment includes sectors with which the organization interacts directly and that have a direct impact on the organization's ability to achieve its goals.
(True/False)
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Contrast the two dimensions (axes) of the framework for environmental uncertainty.
(Essay)
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The boundary-spanning role is designed to bring information to the organization about changes in the environment, but not to work in reverse to take information into the environment about the organization.
(True/False)
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Which of the following is a proper dimension of the framework for assessing environmental uncertainty?
(Multiple Choice)
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With scenario planning, managers mentally rehearse different scenarios based on anticipating various changes that could affect the organization.
(True/False)
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The environmental conditions of complexity and change create a greater need to gather information and to respond based on that information.
(True/False)
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As the complexity in the external environment increases, so does the number of positions and departments within the organization, which in turn increases internal complexity.
(True/False)
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An acquisition is the unification of two or more organizations into a single unit.
(True/False)
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Differentiation refers to differences in cognitive and emotional orientations among managers in different functional departments.
(True/False)
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Chapter 4's Bookmark examines the volatile nature of today's business world and gives some tips for managing in a fast-shifting environment. Which of the following is not one of those tips?
(Multiple Choice)
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Describe the roles of boundary-spanning and the different approaches to boundary spanning.
(Essay)
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When organizations depend on the environment but strive to acquire control over resources to minimize their dependence, it is referred to as cooptation.
(True/False)
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