Exam 12: Decision Making Processes

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High-velocity environments call for decision makers to depend heavily on one or two savvy, trusted colleagues as counselors, even though everyone is ultimately involved in the decision.

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The identification phase of the incremental decision model begins with recognition.

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What is a decision interrupt? Give at least two examples from your own experience.

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A decision interrupt is a situation where a decision-making process is disrupted or halted by an unexpected event or new information. This can lead to a change in the original plan or decision.

One example of a decision interrupt from my own experience is when I was in the middle of planning a project at work, and a key team member unexpectedly resigned. This forced me to reevaluate the project timeline and make adjustments to accommodate the loss of their expertise.

Another example is when I was in the process of making a major purchase, and I received new information about a better deal from a different vendor. This caused me to pause and reconsider my original decision, ultimately leading to a change in my purchasing plans. These interruptions can be challenging, but they also provide an opportunity to reassess and potentially make a better decision in the end.

In the garbage can model, potential solutions may be independent of problems, but are ideas brought to organizational consciousness because participants are attracted to those ideas.

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____ means organizations accept a satisfactory rather than a maximum level of performance, enabling them to achieve several goals simultaneously.

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The incremental decision process model places emphasis on:

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Bounded rationality:

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Due to the rapidly changing business environment, managers and organizations are dealing with a higher percentage of nonprogrammed decisions.

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From your own experiences, describe some decision mistakes you made and how you learned from them.

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The first four steps of the rational approach to decision making are specifically designed to help a manager:

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A small university department was comprised of six male faculty members. During faculty meetings when the department was faced with a difficult decision, a faculty member would suggest they take a break. During the break, four faculty would adjourn to the coffee room and agree on the decision that would be made. This is an example of:

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The selection phase of the incremental model is very clear that managers must analyze and choose on the basis of objective criteria in order to avoid any future delay that would interrupt implementation.

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Management science is an excellent device for organizational decision making when problems are analyzable and when the variables can be identified and measured.

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Organized anarchy is characterized by rapid change and a collegial, nonbureaucratic environment.

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Which of the following is not an organizational constraint during nonprogrammed decision making?

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The management science approach to organizational decision making is the analog to the rational approach by individual managers.

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Many nonprogrammed decisions involve strategic planning because uncertainty is great and decisions are complex.

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Problem consensus refers to understanding and agreement about how to solve problems and reach organizational goals.

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If organized anarchy existed in the decision environment of a company in the high tech industry, would your goal as a decision maker be to remove that organized anarchy, or to work with it? Explain. How could decisions at that company best be analyzed? How would managers go about using the model to improve decision processes?

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A company that uses a computerized system extensively in their production process from the design stage through the automatic ordering of raw materials through preparation for delivery would be using which type of organizational decision making?

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