Exam 4: The External Environment

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With scenario planning, managers mentally rehearse different scenarios based on anticipating various changes that could affect the organization.

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List and give examples of each of the general environment sectors.

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Differentiation refers to differences in cognitive and emotional orientations among managers in different functional departments.

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An organization's environment includes all except:

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_____ gives top executives a systematic way to collect and analyze public information about rivals and use it to make better decisions.

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Resource dependence means that organizations depend on the environment but strive to acquire control over resources to minimize their dependence.

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In the framework for assessing environmental uncertainty:

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How do organizations use planning, forecasting, and responsiveness in stable and unstable environments?

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Boundary spanners can prevent the organization from stagnating by keeping top managers informed about environmental changes.

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When Johnson & Johnson had to cope with the unpredictable Tylenol poisoning issue, their experience best exemplified the____ dimension of the environment.

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Competitive intelligence refers to the high-tech analysis of large amounts of internal and external data to spot patterns and relationships that might be significant.

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Oil companies, aerospace firms, and telecommunications firms function within a _____ environment.

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The socio-cultural sector refers to city, state, federal laws and regulations, taxes, courts systems, and political processes that may be in an organization's environment.

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The ____ includes those sectors that might not have a direct impact on the daily operations of a firm but will indirectly influence it.

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An organization can change its domain most directly by:

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Contrast the two dimensions (axes) of the framework for environmental uncertainty.

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If the external environment is stable, a mechanistic and formal organization can be successful.

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When one individual is the link between two companies, this is typically referred to as a _____ interlock.

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Draw and label the contingency framework for environmental uncertainty and organizational responses.

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