Exam 21: Critical Theory of Communication in Organizations

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Compare managerial control with codetermination.

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Deetz believes that there is no legitimate basis for privileging one group of stakeholders over another.

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The communication model is a view that communication is merely a conduit for the transmission of information about the real world.

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Consider an organization whose culture is known to you (your college or university, for example). Do the organization's managers/leaders/administrators practice discursive disclosure? What kinds of systematically distorted communication result?

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According to Deetz, the process by which all stakeholders in an organization negotiate power and openly reach collaborative decisions is called ________.

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Assuming the role of Stanley Deetz, write a response to Griffin's critique of the critical theory of communication in organizations.

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Deetz' communication model emphasizes:

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Focusing particularly on issues of communication, describe the major strengths and weaknesses of Deetz' concept of participation.

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Based on your experience of corporate America, how realistic is Deetz' critical theory of organizational communication?

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Managerialism promotes workers' unwitting consent through a process of ________.

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Deetz' critical theory of communication:

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The process through which a corporation suppresses potential conflict is called:

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How might Deetz interpret the dime-on-the-wall ritual in Dixie's classified advertising department described in the previous chapter? In general, how might Deetz respond to Pacanowsky's approach to corporate culture? How might Pacanowsky (and Geertz) respond to him?

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Through the process of consent, employees of a corporation:

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