Exam 3: Requirements Determination

The executive summary in system proposal is typically no more than __________ page(s) long..

An interview style that seeks a broad and roughly defined set of information is commonly called the unstructured interview style.

The three fundamentally different strategies for the analysis phase (business process automation, business process improvement, and business process reengineering) are stand-alone strategies and should not be combined in the analysis process.

The standard approach to select who should complete a questionnaire during information gathering is to sample only those departments that do not have direct contact with the As-Is system.

The interview schedule lists all the people who will be interviewed, when, and for what purpose.

The systems analyst has recommended that the existing order entry system be totally re-engineered. The risk to this BPR activity is low to moderate.

BPI typically has the greatest breadth of analysis, since it focuses on the entire business function and beyond.

The examination of existing paperwork in order to better understand the As-Is system is an example of what information-gathering strategy?

What two techniques are best suited for gathering information during all three stages of the information-gathering process (As-Is, improvements, and To-Be)? Discuss the user involvement and cost, as well as the depth, breadth, and integration of information for each.

During an interview, the following question is asked; "How many times during a typical week does a customer complain about inadequate service following a sale?" This question is an example of a (n) _____ question.

A systems analyst is participating in an exchange of services with another organization. First, the analyst visits the partner organization, studies and evaluates their systems, and recommends changes and improvements. Then, a team of analysts from the partner organization visits the analyst's organization and performs the same service. This process is an example of benchmarking.

Tracy has decided to ask the users and managers to identify problems with the current system and to recommend how to solve these problems in the future system. They have recommended small incremental changes. Tracy is identifying improvement opportunities through problem analysis.

The analysis phase of the SDLC ends when a system proposal for the new system is presented to the approval committee.

During an interview, the analyst has been asking about the process used to identify and correct the number of poor-quality products produced on a manufacturing line. The analyst commented, "This process seems way too slow and complicated. I don't know how you people can function if this is the way things are done." Is this an appropriate comment for the interviewer to make? Why or why not?

Kristin, a systems analyst, needs to know detailed information about the accounts receivable process, but she is not concerned with accounts payable or general ledger, or the integration of this information. Her analysis will assist her in designing a To-Be system for the accounts receivable department. The appropriate requirements-gathering technique to be used would be interviewing.

Two BPA techniques commonly used to identify possible problems in the current system are _____.

In the CD Selections case, the project leader was faced with a situation in which there was no existing system to study. When the system under development is a new system (as in the CD Selections case), what analysis strategy would you recommend?

A requirement is a statement of what the system must do and how it will be implemented.

In Business Process Improvement, the team's goal is to improve the efficiency and effectiveness of the business processes. What is learned by employing the internally focused analysis techniques of Duration Analysis and Activity-Based Costing? What is learned through the externally focused informal benchmarking technique?

A system proposal brings together into a SINGLE comprehensive document the material created during planning and analysis..