Exam 3: Requirements Determination

_________ are two popular BPR activities.

A fundamental disadvantage of the JAD sessions is that they are subject to be dominated by a few. e-JAD attempts to eliminate this disadvantage.

The information gathering technique that is most effective in combining information from a variety of perspectives, building consensus, and resolving discrepancies is a(n) _____.

_______ is an example of functional requirements.

Amanda had the managers at her company develop a list of important and interesting technologies and how each technology could be applied to current business process. Amanda is identifying improvement opportunities through technology analysis.

What is the difference between e-JAD and traditional JAD sessions? What makes e-JAD sessions more effective than the traditional ones?

What information-gathering strategy enables the analyst to see the reality of the situation rather than listen to others describe it?

The most comprehensive and complete deliverable of the analysis phase is _____.

A systems analyst has prepared an interview agenda that begins with a number of specific, detailed questions, and then asks the interviewee to make general statements about the policies and procedure of the business process. The analyst is following a top-down interview structure.

In Business Process Reengineering, the goal of the project is to accomplish radical redesign of the business process. Why is that not all system development projects strive to achieve the benefits of BPR?

A concept map is essentially a node-and-arc representation, where the nodes represent the individual requirements and the arcs represent the _______________ among the requirements..

To better understand the As-Is system the project team members can perform document analysis on existing forms, reports, and business process models.

To identify improvements in BPR, the analyst should perform outcome analysis, activity analysis, and technology elimination.

Because it is important not to disrupt the normal business function, joint application design (JAD) sessions should be held at a location easily accessible to the participants' office staffs, and attendees should be those most easily released from regular duties and least likely to be missed.

The top-down approach is an appropriate strategy for most interviews because it enables the interviewee to become accustomed to the topic before he or she needs to provide specifics and it enables the interviewer to understand the issues before moving to the details.

BPI requires the least cost because it has the narrowest focus and seeks to make the least changes.

An analysis team consisting of users, managers, and analysts, are in the midst of a daylong meeting. They are working on systematically evaluating the consequences of removing every activity from the current business process. The team is performing activity-based costing.

Describe the most common way that the analyst organizes the interview process in terms of structured versus unstructured, and also in terms of open-ended, closed-ended, and probing questions.

One of advantage of concept maps over typical textual approach is that concepts maps allow the relationships among the functional and nonfunctional requirements to be explicitly represented.

Understanding the as-is system, identifying improvements, and developing requirements for the to-be system are the steps of the _____ phase.