Question 1

Explain the strategy examination process that took place at CBI before the implementation of SAP.

Accepted Answer

For CBI, the strategy examination process has three activities:(1) Determine industry structure, (2) commit to a specific competitive strategy, and (3) develop objectives and measures for processes to support the competitive strategy.
CBI initiated its planning process by using Porter's Five Forces model to determine the structure of its industry.CBI determined that the bike wholesale industry has strong rivalry and that customers have low switching costs.Because of low switching costs, a bike retailer could easily switch from one bike maker to another.To survive and flourish in such an industry, CBI decided to pursue a competitive strategy that focused on high-end bikes and a differentiation strategy of responsiveness to retailers.The high-end bike industry segment includes very lightweight racing bikes and touring bikes with composite frames and sophisticated gear-shifting systems.Responsiveness means that orders from retailers are fulfilled rapidly; a retailer could order a wide range of products, and new hot-selling items would be available.While CBI pursues this competitive strategy, it also seeks to reduce its own internal costs, particularly in procurement and sales.

Question 2

Describe the changes that companies face while pursuing a procurement process with SAP with reference to the CBI example.

Accepted Answer

While pursuing a better procurement process with SAP, companies like CBI are inevitably changed.Some changes can be anticipated and are clear from the beginning.For example, CBI employees knew that SAP would require a new purchasing department to accomplish the procurement process.Other changes are more subtle, such as the new sets of skills necessary to optimize a supply chain.Another change that can be expected is that CBI will become more process focused; that is, it will increasingly focus on the inputs and outputs of its processes to connect with partner firms.Firms would also decide to outsource more as part of reducing costs.

Question 3

Providing better products across an industry is known as industry-wide differentiation.

Accepted Answer

A) True 
 B)False  True

Question 4

Describe the three-way match needed to approve payments in CBI.

Accepted Answer

CBI receives an invoice or itemized bill

Question 5

Explain how 3D printing technologies will impact CBI's procurement process.

Accepted Answer

With 3D printing, also called additive m

Question 6

What were the problems faced by CBI's accounting department before the implementation of SAP?

Accepted Answer

One of the activities of the accounting

Question 7

The warehouse manager at CBI was unable to identify the cause of a sudden increase in the sales of certain bike models. Which of the following was the reason for this?

Accepted Answer

A)  The sales database did not contain information about sales promotions. 
B)  CBI did not have a sales database. 
C)  The sales database did not contain information about the prices of product accessories. 
D)  The sales database contained too much information about discounts and marketing campaigns. 
A)  The sales database did not contain information about sales promotions. 
B)  CBI did not have a sales database. 
C)  The sales database did not contain information about the prices of product accessories. 
D)  The sales database contained too much information about discounts and marketing campaigns.

Question 8

Prior to the implementation of SAP, the most important problem facing the accounting department at CBI was growth in the finished goods inventory.

Accepted Answer

A) True 
 B)False

Question 9

Radio-frequency identification technology is used in supply chains to ________.

Accepted Answer

A)  enable audio authentication 
B)  facilitate 3D printing 
C)  enhance the sensory appeal of products 
D)  recognize and track items 
A)  enable audio authentication 
B)  facilitate 3D printing 
C)  enhance the sensory appeal of products 
D)  recognize and track items

Question 10

Which of the following is a potential solution to the bullwhip effect?

Accepted Answer

A)  increasing the number of levels in the supply chain 
B)  increasing manufacturing capacity 
C)  reducing the number of salespeople 
D)  sharing sales order data in real-time 
A)  increasing the number of levels in the supply chain 
B)  increasing manufacturing capacity 
C)  reducing the number of salespeople 
D)  sharing sales order data in real-time

Question 11

Before implementing any ERP system, an organization must first use ________.

Accepted Answer

A)  a suitable information system to calculate the costs of existing inventory 
B)  a survey to understand the shortcomings of the existing system 
C)  the most economical technology available to reduce the initial costs of implementation 
D)  its strategy to set objectives and measures for major business processes 
A)  a suitable information system to calculate the costs of existing inventory 
B)  a survey to understand the shortcomings of the existing system 
C)  the most economical technology available to reduce the initial costs of implementation 
D)  its strategy to set objectives and measures for major business processes

Question 12

The systems manager of an organization issues an order to the purchasing manager for the purchase of 15 new desktop computers. This is an example of a(n)________.

Accepted Answer

A)  procurement order 
B)  purchase requisition 
C)  purchase order 
D)  itemized bill 
A)  procurement order 
B)  purchase requisition 
C)  purchase order 
D)  itemized bill

Question 13

The implementation of SAP does not require employees to change or upgrade their skills.

Accepted Answer

A) True 
 B)False

Question 14

Products awaiting delivery to customers are stored in finished goods inventory.

Accepted Answer

A) True 
 B)False

Question 15

Describe the purchase requisition activity at CBI after the implementation of SAP.

Accepted Answer

The order activity in the new procuremen

Question 16

Describe the problems that persisted in CBI's warehouse before implementing SAP.

Accepted Answer

CBI wanted to hold a wide variety of fin

Question 17

Describe the two types of inventory used in CBI.

Accepted Answer

CBI maintains two types of inventory.Raw

Question 18

A manufacturer wants to keep track of all its shipments to suppliers, retailers, and customers. Which of the following is used for this purpose?

Accepted Answer

A)  radio-frequency identification 
B)  roll up technology 
C)  augmented reality 
D)  additive manufacturing 
A)  radio-frequency identification 
B)  roll up technology 
C)  augmented reality 
D)  additive manufacturing

Question 19

With ________, computer data or graphics are overlaid onto the physical environment.

Accepted Answer

A)  radio-frequency identification 
B)  augmented reality 
C)  3D printing 
D)  digital fabrication 
A)  radio-frequency identification 
B)  augmented reality 
C)  3D printing 
D)  digital fabrication

Question 20

Describe the following:
(1)Supplier relationship management
(2)Returns management
(3)Supplier evaluation

Accepted Answer

The supplier relationship management (SR

Explain the strategy examination process that took place at CBI before the implementation of SAP.

Describe the changes that companies face while pursuing a procurement process with SAP with reference to the CBI example.

Providing better products across an industry is known as industry-wide differentiation.

Describe the three-way match needed to approve payments in CBI.

Explain how 3D printing technologies will impact CBI's procurement process.

What were the problems faced by CBI's accounting department before the implementation of SAP?

The warehouse manager at CBI was unable to identify the cause of a sudden increase in the sales of certain bike models. Which of the following was the reason for this?

Prior to the implementation of SAP, the most important problem facing the accounting department at CBI was growth in the finished goods inventory.

Radio-frequency identification technology is used in supply chains to ________.

Which of the following is a potential solution to the bullwhip effect?

Before implementing any ERP system, an organization must first use ________.

The systems manager of an organization issues an order to the purchasing manager for the purchase of 15 new desktop computers. This is an example of a(n)________.

The implementation of SAP does not require employees to change or upgrade their skills.

Products awaiting delivery to customers are stored in finished goods inventory.

Describe the purchase requisition activity at CBI after the implementation of SAP.

Describe the problems that persisted in CBI's warehouse before implementing SAP.

Describe the two types of inventory used in CBI.

A manufacturer wants to keep track of all its shipments to suppliers, retailers, and customers. Which of the following is used for this purpose?

With ________, computer data or graphics are overlaid onto the physical environment.

Describe the following: (1)Supplier relationship management (2)Returns management (3)Supplier evaluation

Introduction to MIS

Business Processes, Information Systems, and Information

Hardware, Software, and Networks

Database Processing

Using IS to Improve Processes

Supporting Processes with ERP Systems

Supporting the Sales Process with SAP

Collaboration Processes and Information Systems

The Impact of Web 2.0 and Social Media on Business Processes

Business Intelligence

MIS Management Processes: Process Management, Systems Development, and Security

Filters

Exam 7: Supporting the Procurement Process with SAP

Explain the strategy examination process that took place at CBI before the implementation of SAP.

Describe the changes that companies face while pursuing a procurement process with SAP with reference to the CBI example.

Providing better products across an industry is known as industry-wide differentiation.

Describe the three-way match needed to approve payments in CBI.

Explain how 3D printing technologies will impact CBI's procurement process.

What were the problems faced by CBI's accounting department before the implementation of SAP?

The warehouse manager at CBI was unable to identify the cause of a sudden increase in the sales of certain bike models. Which of the following was the reason for this?

Prior to the implementation of SAP, the most important problem facing the accounting department at CBI was growth in the finished goods inventory.

Radio-frequency identification technology is used in supply chains to ________.

Which of the following is a potential solution to the bullwhip effect?

Before implementing any ERP system, an organization must first use ________.

The systems manager of an organization issues an order to the purchasing manager for the purchase of 15 new desktop computers. This is an example of a(n)________.

The implementation of SAP does not require employees to change or upgrade their skills.

Products awaiting delivery to customers are stored in finished goods inventory.

Describe the purchase requisition activity at CBI after the implementation of SAP.

Describe the problems that persisted in CBI's warehouse before implementing SAP.

Describe the two types of inventory used in CBI.

A manufacturer wants to keep track of all its shipments to suppliers, retailers, and customers. Which of the following is used for this purpose?

With ________, computer data or graphics are overlaid onto the physical environment.

Describe the following: (1)Supplier relationship management (2)Returns management (3)Supplier evaluation

Introduction to MIS

Business Processes, Information Systems, and Information

Hardware, Software, and Networks

Database Processing

Using IS to Improve Processes

Supporting Processes with ERP Systems

Supporting the Sales Process with SAP

Collaboration Processes and Information Systems

The Impact of Web 2.0 and Social Media on Business Processes

Business Intelligence

MIS Management Processes: Process Management, Systems Development, and Security

Filters