Exam 7: Structured Processes and Information Systems

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To reduce the substantial work that needs to be done to customize an ERP application to a particular customer, ERP vendors provide ________.

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A(n)________ is an encapsulated software service provided over the Internet using standard protocols.

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What are the four challenges of implementing new enterprise systems?

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The four primary challenges or factors affecting implementation of enterprise systems:
-Collaborative management
-Requirements gaps
-Transition problems
-Employee resistance

Which of the following is an example of a structured process?

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Which of the following is a design philosophy in which activities are organized into modules of functionality that are requested and delivered over the Internet using standards?

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What is the fundamental problem of information silos? How can this problem be remedied?

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Process ________ is a measure of how well a process achieves organizational strategy.

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Who are the top two ERP vendors?

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________ processes span an organization and support activities in multiple departments.

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The number of enterprise IS solutions moving to the cloud is expected to increase because of the exceedingly low processing costs.

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Which ERP vendor acquired PeopleSoft and Siebel?

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________ is a major task when implementing enterprise systems.

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Information systems improve process quality by ________.

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Which of the following business processes is related to human resources?

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Transitioning to a new enterprise system requires careful planning and substantial training.

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List the functions of enterprise application integration (EAI).

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The information system that a restaurant uses to order supplies and ingredients from its suppliers is an example of a(n)________.

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Which of the following is a characteristic of dynamic processes?

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Dynamic processes are inflexible.

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Information silos are not a problem until they begin to ________.

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