Exam 3: The Threads of Organizations: Theories

Open models of organization posit that workers who have both an emotional and rational commitment to their organization will exert their very best effort on the organization's behalf.

Theory Y assumes that people do not like to work and must, therefore, be motivated by direct threats or punishments.

Public organizations must deal with far more controls and constraints emanating from the environment than private organizations.

What are the essential differences between the closed and open models of organizations?

Which of the following factors is NOT considered an important motivator by organizations?

What are some characteristics of the open model of organizations? What are its major sub-schools?

Self-actualization refers to the physiological and economic needs of the public agency employee.

A key representative of scientific management is

Max Weber argued that an impartial, rule-abiding, efficient, merit based career service would best ensure the fulfillment of the public interest.

Frederick Herzberg theorized that which of the following concepts made people feel good or bad about their jobs?

What percentage of federal employees believe that the work they do is meaningful?

Task environment in organization theory refers to

What are some of the characteristics of the closed model of organizations? What are its major sub-schools?

The tendency of people to change their behavior when they know they are being observed is referred to as the

_________________________ refers to getting people to do what you want them to do within the organization.

What percentage of public employees have observed abusive or intimidating behavior by co-workers?

Open model theorists developed their models in partial reaction to the ______________ of Weber's bureaucratic theory.

Which of the following IS NOT a characteristic of a bureaucratic organization, as defined by Weber?

Define organization development and list its principal advantages and disadvantages for public agencies.

Incivility in organizational life is extensive and costly.