Exam 7: The Constant Quest: Efficient and Effective Governance

Which of the following types of evaluation assesses the extent to which a program is operating as intended?

The strong bond that exists between administrative agencies, legislative oversight committees, and special interest groups is known as the

The individuals who are charged with exposing waste, fraud, and abuse in public agencies are

An important step in public program evaluation is defining the problem.

Service quality measures are the most basic type of performance measurement.

The National Partnership for Reinventing Government was renamed the National Performance Review in 2001.

Almost 99% of Americans believe that government is wasteful.

In program evaluation, measures that can be acted upon are more important than plans.

There are four primary reasons that government agencies cannot achieve a comparable level of productivity with the private sector. What are these four reasons? How has the evolution of e-gov helped with close the gap?

What are the principle differences between performance measurement and benchmarking?

The new public management places a greater emphasis on performance measurement, privatization, and innovation. What are the five fundamental ideas underlying the new public management?

What are the three steps involved in public program evaluation?

Evaluation research, like basic research, is concerned with theory and experimental design but its chief purpose is to evaluate

The National Performance Review was proposed by which of the following presidents?

How would you describe the reinventing government movement? What are the major debates surrounding this movement?

Used least by the federal, state, and local governments, ______________ assess the monetary expense per unit of output.

What are the eight purposes of performance measures? Describe how performance measurement is useful to public agencies.

There are five generally recognized kinds of performance measures. What are these measures? What are the problems associated with trying to measure performance?

Some analysts refer to measurements of efficiency and effectives as

Federal interest in productivity and program evaluation began under which of the following administrations?