Question 1

How would an organization conduct an evaluation of its human resource function?

Accepted Answer

Organizations are increasingly evaluatin

Question 2

Which adaptation model of business strategy is characterized by ignoring the environment?

Accepted Answer

A)  Defender 
B)  Prospector 
C)  Analyzer 
D)  Differentiation 
E)  Reactor 
A)  Defender 
B)  Prospector 
C)  Analyzer 
D)  Differentiation 
E)  Reactor

Question 3

____ strategy involves the actions taken by firms to better operate in a relevant industry or market.

Accepted Answer

A)  Adaptation 
B)  Business 
C)  Functional 
D)  Competitive 
E)  Corporate 
A)  Adaptation 
B)  Business 
C)  Functional 
D)  Competitive 
E)  Corporate

Question 4

The principles and beliefs that shape what employees think about a company is called

Accepted Answer

A)  unionization. 
B)  planning. 
C)  organizational culture. 
D)  focus grouping. 
E)  empowerment. 
A)  unionization. 
B)  planning. 
C)  organizational culture. 
D)  focus grouping. 
E)  empowerment.

Question 5

A ____ strategy occurs when a company targets a particular facet of the market.

Accepted Answer

A)  diversification 
B)  focus 
C)  cost leadership 
D)  retrenchment 
E)  differentiation 
A)  diversification 
B)  focus 
C)  cost leadership 
D)  retrenchment 
E)  differentiation

Question 6

Which adaptation model of business strategy is best used when the situation is highly stable with low uncertainty?

Accepted Answer

A)  Defender 
B)  Prospector 
C)  Analyzer 
D)  Differentiation 
E)  Cost leadership 
A)  Defender 
B)  Prospector 
C)  Analyzer 
D)  Differentiation 
E)  Cost leadership

Question 7

Andy is a member of high-level group within a large hospitality organization that develops and coordinates corporate strategy. Andy is likely part of a(n)

Accepted Answer

A)  focus group. 
B)  quality circle. 
C)  top management team. 
D)  operations party. 
E)  maintenance team. 
A)  focus group. 
B)  quality circle. 
C)  top management team. 
D)  operations party. 
E)  maintenance team.

Question 8

Companies can establish a competitive advantage by

Accepted Answer

A)  hiring good employees and effectively managing human resources. 
B)  always implementing a hierarchical management scheme. 
C)  adopting a universalistic financial strategy. 
D)  ignoring the external competitive environment. 
E)  none of these. 
A)  hiring good employees and effectively managing human resources. 
B)  always implementing a hierarchical management scheme. 
C)  adopting a universalistic financial strategy. 
D)  ignoring the external competitive environment. 
E)  none of these.

Question 9

The three components of human resource strategy formulation are staffing, development, and compensation strategies.

Accepted Answer

A) True 
 B)False

Question 10

A new, medium-size hotel chain groups its personnel into different departments on the basis of individual expertise, which is called the ____ design.

Accepted Answer

A)  functional 
B)  U-form 
C)  H-form 
D)  divisional 
E)  both functional and U-form 
A)  functional 
B)  U-form 
C)  H-form 
D)  divisional 
E)  both functional and U-form

Question 11

Pierre would like to increase the effectiveness of human resources at his firm. What advice would you give him?

Accepted Answer

A)  Don't have formal performance appraisals because workers are upset by criticism. 
B)  Carefully control the behavior of teams and don't let them make their own decisions. 
C)  Don't pay everyone the same. Pay high-performing workers more in order to increase motivation. 
D)  Don't annoy workers by constantly requiring them to go through a lot of training. 
E)  Assume that quiet workers are happy; there's no reason to bother them with attitude surveys. 
A)  Don't have formal performance appraisals because workers are upset by criticism. 
B)  Carefully control the behavior of teams and don't let them make their own decisions. 
C)  Don't pay everyone the same. Pay high-performing workers more in order to increase motivation. 
D)  Don't annoy workers by constantly requiring them to go through a lot of training. 
E)  Assume that quiet workers are happy; there's no reason to bother them with attitude surveys.

Question 12

A defender strategy works well in an environment where there is little change or uncertainty.

Accepted Answer

A) True 
 B)False

Question 13

In the past, evaluations of the effectiveness of the human resource function concentrated mainly on

Accepted Answer

A)  worker satisfaction. 
B)  turnover. 
C)  person-job fit. 
D)  psychological contracts. 
E)  cost. 
A)  worker satisfaction. 
B)  turnover. 
C)  person-job fit. 
D)  psychological contracts. 
E)  cost.

Question 14

An individual's reactions to environmental factors that present excessive demands is called

Accepted Answer

A)  motivation. 
B)  stress. 
C)  interpersonal conflict. 
D)  negative attitudes. 
E)  executive succession. 
A)  motivation. 
B)  stress. 
C)  interpersonal conflict. 
D)  negative attitudes. 
E)  executive succession.

Question 15

The adaptation model assumes that the firm should change its strategies to meet environmental characteristics.

Accepted Answer

A) True 
 B)False

Question 16

General Electric owns and operates are number of different businesses, which is primarily an example of a ____ strategy.

Accepted Answer

A)  diversification 
B)  business 
C)  functional 
D)  cost leadership 
E)  differentiation 
A)  diversification 
B)  business 
C)  functional 
D)  cost leadership 
E)  differentiation

Question 17

Scenario 4.1
LMNO Corporation is a U.S.-based company with four distinct businesses, including a national music and video store chain, a rap music production company, a talent agency that represents several famous rap stars, and a digital video disc (DVD) production facility that makes and records music videos on DVDs. LMNO is in the process of acquiring another company, its major music store rival BeBop Records. Because its rap stars are so famous, LMNO charges crazed fans a higher price for its music compact discs and DVD videos. The fans don't mind, as they often have the opportunity to meet the rap stars in person at various LMNO music stores throughout the year. LMNO has a policy of promotion from within as well as a no-layoff policy, and all managers are required to rotate through each business before they can be promoted.
-Refer to Scenario 4.1. Which competitive strategy does LMNO's music and video store chain appear to have adopted?

Accepted Answer

A)  Focus 
B)  Growth 
C)  Stability 
D)  Cost leadership 
E)  Differentiation 
A)  Focus 
B)  Growth 
C)  Stability 
D)  Cost leadership 
E)  Differentiation

Question 18

Unrelated diversity occurs when an organization expand into products that are similar to its current ones.

Accepted Answer

A) True 
 B)False

Question 19

The Home Depot is following an overall strategy of growth. It's the fastest-growing retailer in history, opening a new store every 43 hours. Which of the following actions is Home Depot NOT likely to use as it implements its strategy?

Accepted Answer

A)  The Home Depot will hire many employees in the near future. 
B)  The Home Depot will increase its recruiting efforts. 
C)  The Home Depot will offer early retirement to workers. 
D)  The Home Depot will try to ensure that its current workers stay with the firm. 
E)  The Home Depot will offer extensive training to its staff. 
A)  The Home Depot will hire many employees in the near future. 
B)  The Home Depot will increase its recruiting efforts. 
C)  The Home Depot will offer early retirement to workers. 
D)  The Home Depot will try to ensure that its current workers stay with the firm. 
E)  The Home Depot will offer extensive training to its staff.

Question 20

The functional strategies help determine what businesses the firm will operate.

Accepted Answer

A) True 
 B)False

How would an organization conduct an evaluation of its human resource function?

Which adaptation model of business strategy is characterized by ignoring the environment?

____ strategy involves the actions taken by firms to better operate in a relevant industry or market.

The principles and beliefs that shape what employees think about a company is called

A ____ strategy occurs when a company targets a particular facet of the market.

Which adaptation model of business strategy is best used when the situation is highly stable with low uncertainty?

Andy is a member of high-level group within a large hospitality organization that develops and coordinates corporate strategy. Andy is likely part of a(n)

Companies can establish a competitive advantage by

The three components of human resource strategy formulation are staffing, development, and compensation strategies.

A new, medium-size hotel chain groups its personnel into different departments on the basis of individual expertise, which is called the ____ design.

Pierre would like to increase the effectiveness of human resources at his firm. What advice would you give him?

A defender strategy works well in an environment where there is little change or uncertainty.

In the past, evaluations of the effectiveness of the human resource function concentrated mainly on

An individual's reactions to environmental factors that present excessive demands is called

The adaptation model assumes that the firm should change its strategies to meet environmental characteristics.

General Electric owns and operates are number of different businesses, which is primarily an example of a ____ strategy.

Unrelated diversity occurs when an organization expand into products that are similar to its current ones.

The Home Depot is following an overall strategy of growth. It's the fastest-growing retailer in history, opening a new store every 43 hours. Which of the following actions is Home Depot NOT likely to use as it implements its strategy?

The functional strategies help determine what businesses the firm will operate.

The Nature of Human Resource Management

The Legal Environment

The Global Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruitment and Selection

Managing a New and Diverse Workforce

Compensation and Benefits

Performance Appraisal and Career Management

Managing Labor Relations

Safety, Health, Well-Being, and Security

Motivation at Work

Managing and Enhancing Performance: The Big Picture

Filters

Exam 4: The Competitive Environment

How would an organization conduct an evaluation of its human resource function?

Which adaptation model of business strategy is characterized by ignoring the environment?

____ strategy involves the actions taken by firms to better operate in a relevant industry or market.

The principles and beliefs that shape what employees think about a company is called

A ____ strategy occurs when a company targets a particular facet of the market.

Which adaptation model of business strategy is best used when the situation is highly stable with low uncertainty?

Andy is a member of high-level group within a large hospitality organization that develops and coordinates corporate strategy. Andy is likely part of a(n)

Companies can establish a competitive advantage by

The three components of human resource strategy formulation are staffing, development, and compensation strategies.

A new, medium-size hotel chain groups its personnel into different departments on the basis of individual expertise, which is called the ____ design.

Pierre would like to increase the effectiveness of human resources at his firm. What advice would you give him?

A defender strategy works well in an environment where there is little change or uncertainty.

In the past, evaluations of the effectiveness of the human resource function concentrated mainly on

An individual's reactions to environmental factors that present excessive demands is called

The adaptation model assumes that the firm should change its strategies to meet environmental characteristics.

General Electric owns and operates are number of different businesses, which is primarily an example of a ____ strategy.

Unrelated diversity occurs when an organization expand into products that are similar to its current ones.

The Home Depot is following an overall strategy of growth. It's the fastest-growing retailer in history, opening a new store every 43 hours. Which of the following actions is Home Depot NOT likely to use as it implements its strategy?

The functional strategies help determine what businesses the firm will operate.

The Nature of Human Resource Management

The Legal Environment

The Global Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruitment and Selection

Managing a New and Diverse Workforce

Compensation and Benefits

Performance Appraisal and Career Management

Managing Labor Relations

Safety, Health, Well-Being, and Security

Motivation at Work

Managing and Enhancing Performance: The Big Picture

Filters