Question 1

____ items may be included in the collective bargaining if both parties agree.

Accepted Answer

A)  Mandatory 
B)  Oblique 
C)  Permissive 
D)  Progressive 
E)  Regressive 
A)  Mandatory 
B)  Oblique 
C)  Permissive 
D)  Progressive 
E)  Regressive C

Question 2

The process of dealing with individuals in a company who are represented by a union is called:

Accepted Answer

A)  labor relations. 
B)  benchmarking. 
C)  total quality management. 
D)  management by objectives. 
E)  negotiated contracting. 
A)  labor relations. 
B)  benchmarking. 
C)  total quality management. 
D)  management by objectives. 
E)  negotiated contracting. A

Question 3

Scenario 11.1
Multinational, Inc. has recently closed a number of plants in the United States and is planning to move the work of those plants to facilities in developing countries in the Pacific Rim. The employees of Multinational, Inc. have never been unionized. Zachary Bowman thinks it would be a good idea for him and his fellow employees to unionize.
-Refer to Scenario 11.1. What is the first step that Mr. Bowman should take to begin the unionization process?

Accepted Answer

A)  Hold a secret ballot election. 
B)  Ask the National Labor Relations Board to hold a certification election. 
C)  Call in a union organizer to stimulate interest in unionization. 
D)  Call for a boycott of Multinational's goods until the employer unionizes the workers. 
E)  Ask for an arbitrator to decide the issue of unionization. 
A)  Hold a secret ballot election. 
B)  Ask the National Labor Relations Board to hold a certification election. 
C)  Call in a union organizer to stimulate interest in unionization. 
D)  Call for a boycott of Multinational's goods until the employer unionizes the workers. 
E)  Ask for an arbitrator to decide the issue of unionization. C

Question 4

Summarize the early history of labor unions in the United States. What innovations did each new group offer?

Accepted Answer

The first labor unions in the United Sta

Question 5

Which of the following issues are receiving more attention from unions in recent years?

Accepted Answer

A)  Wages and hours 
B)  Health benefits 
C)  Pension benefits and job security 
D)  Union membership 
E)  New labor legislation 
A)  Wages and hours 
B)  Health benefits 
C)  Pension benefits and job security 
D)  Union membership 
E)  New labor legislation

Question 6

Which of the following is the MOST accurate statement?

Accepted Answer

A)  Union-management relations are more hostile today than they were in the past. 
B)  Unions are more powerful today than in the past, compared to the power of employers. 
C)  Unions today rarely struggle with traditional, basic issues, such as wages. 
D)  As unions have become smaller, their power has diminished. 
E)  Employers today are controlled almost completely by powerful unions, due to increased regulation of business. 
A)  Union-management relations are more hostile today than they were in the past. 
B)  Unions are more powerful today than in the past, compared to the power of employers. 
C)  Unions today rarely struggle with traditional, basic issues, such as wages. 
D)  As unions have become smaller, their power has diminished. 
E)  Employers today are controlled almost completely by powerful unions, due to increased regulation of business.

Question 7

A strike occurs when workers representing the union march with signs at the employer's facility.

Accepted Answer

A) True 
 B)False

Question 8

What are some barriers to effective negotiation?

Accepted Answer

The foremost barrier to effective negoti

Question 9

An impasse is a situation where all parties involved will eventually reach an agreement.

Accepted Answer

A) True 
 B)False

Question 10

The Landrum-Griffin Act of 1959 requires national labor unions to elect new leaders every ____ years.

Accepted Answer

A)  two 
B)  three 
C)  five 
D)  ten 
E)  fifteen 
A)  two 
B)  three 
C)  five 
D)  ten 
E)  fifteen

Question 11

A slowdown occurs when an employer denies employees access to the workplace.

Accepted Answer

A) True 
 B)False

Question 12

The bargaining unit is the group of employees who are eligible for representation by the union.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following types of arbitration gives the parties the MOST incentive to reach a settlement on their own?

Accepted Answer

A)  Target point arbitration 
B)  Take-it-or-leave-it arbitration 
C)  Strike-based arbitration 
D)  Neutral arbitration 
E)  Final-offer arbitration 
A)  Target point arbitration 
B)  Take-it-or-leave-it arbitration 
C)  Strike-based arbitration 
D)  Neutral arbitration 
E)  Final-offer arbitration

Question 14

How can management prepare for collective bargaining? How can a union prepare for collective bargaining?

Accepted Answer

Management can prepare for collective ba

Question 15

Which of the following tactics is illegal?

Accepted Answer

A)  Picketing 
B)  Boycotts 
C)  Economic strikes 
D)  Lockouts 
E)  All of these 
A)  Picketing 
B)  Boycotts 
C)  Economic strikes 
D)  Lockouts 
E)  All of these

Question 16

The International Brotherhood of Teamsters (a union representing truck drivers and others) collectively bargains with Univar, the largest distributor of chemical products in the United States. Prior to collective bargaining, who should have the responsibility of examining the financial condition of Univar?

Accepted Answer

A)  Univar 
B)  The Teamsters' leadership 
C)  Truck drivers who are members of the Teamsters 
D)  Both Univar and the Teamsters' leadership 
E)  Univar, the Teamsters' leadership, and truck drivers who are members of the Teamsters 
A)  Univar 
B)  The Teamsters' leadership 
C)  Truck drivers who are members of the Teamsters 
D)  Both Univar and the Teamsters' leadership 
E)  Univar, the Teamsters' leadership, and truck drivers who are members of the Teamsters

Question 17

____ are unions organized at the level of a single organization or region.

Accepted Answer

A)  Nationals 
B)  Internationals 
C)  Stakes 
D)  Locals 
E)  None of these 
A)  Nationals 
B)  Internationals 
C)  Stakes 
D)  Locals 
E)  None of these

Question 18

The collective bargaining process involves two sides: management representing the employing company and the labor union representing workers.

Accepted Answer

A) True 
 B)False

Question 19

The American Federation of Labor focused on what types of work?

Accepted Answer

A)  Blue-collar jobs 
B)  Craft-based jobs 
C)  Professional-level jobs 
D)  Secretarial jobs 
E)  White-collar jobs 
A)  Blue-collar jobs 
B)  Craft-based jobs 
C)  Professional-level jobs 
D)  Secretarial jobs 
E)  White-collar jobs

Question 20

Overall, union membership since 1955 has been

Accepted Answer

A)  holding steady. 
B)  increasing greatly. 
C)  constant. 
D)  erratic. 
E)  decreasing at an alarming rate. 
A)  holding steady. 
B)  increasing greatly. 
C)  constant. 
D)  erratic. 
E)  decreasing at an alarming rate.

____ items may be included in the collective bargaining if both parties agree.

The process of dealing with individuals in a company who are represented by a union is called:

Summarize the early history of labor unions in the United States. What innovations did each new group offer?

Which of the following issues are receiving more attention from unions in recent years?

Which of the following is the MOST accurate statement?

A strike occurs when workers representing the union march with signs at the employer's facility.

What are some barriers to effective negotiation?

An impasse is a situation where all parties involved will eventually reach an agreement.

The Landrum-Griffin Act of 1959 requires national labor unions to elect new leaders every ____ years.

A slowdown occurs when an employer denies employees access to the workplace.

The bargaining unit is the group of employees who are eligible for representation by the union.

Which of the following types of arbitration gives the parties the MOST incentive to reach a settlement on their own?

How can management prepare for collective bargaining? How can a union prepare for collective bargaining?

Which of the following tactics is illegal?

____ are unions organized at the level of a single organization or region.

The collective bargaining process involves two sides: management representing the employing company and the labor union representing workers.

The American Federation of Labor focused on what types of work?

Overall, union membership since 1955 has been

The Nature of Human Resource Management

The Legal Environment

The Global Environment

The Competitive Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruitment and Selection

Managing a New and Diverse Workforce

Compensation and Benefits

Performance Appraisal and Career Management

Safety, Health, Well-Being, and Security

Motivation at Work

Managing and Enhancing Performance: The Big Picture

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Exam 11: Managing Labor Relations

____ items may be included in the collective bargaining if both parties agree.

The process of dealing with individuals in a company who are represented by a union is called:

Summarize the early history of labor unions in the United States. What innovations did each new group offer?

Which of the following issues are receiving more attention from unions in recent years?

Which of the following is the MOST accurate statement?

A strike occurs when workers representing the union march with signs at the employer's facility.

What are some barriers to effective negotiation?

An impasse is a situation where all parties involved will eventually reach an agreement.

The Landrum-Griffin Act of 1959 requires national labor unions to elect new leaders every ____ years.

A slowdown occurs when an employer denies employees access to the workplace.

The bargaining unit is the group of employees who are eligible for representation by the union.

Which of the following types of arbitration gives the parties the MOST incentive to reach a settlement on their own?

How can management prepare for collective bargaining? How can a union prepare for collective bargaining?

Which of the following tactics is illegal?

____ are unions organized at the level of a single organization or region.

The collective bargaining process involves two sides: management representing the employing company and the labor union representing workers.

The American Federation of Labor focused on what types of work?

Overall, union membership since 1955 has been

The Nature of Human Resource Management

The Legal Environment

The Global Environment

The Competitive Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruitment and Selection

Managing a New and Diverse Workforce

Compensation and Benefits

Performance Appraisal and Career Management

Safety, Health, Well-Being, and Security

Motivation at Work

Managing and Enhancing Performance: The Big Picture

Filters