Question 1

Which law requires employers to treat people of different religions and national origins fairly in the workplace?

Accepted Answer

A)  Richard Osborn Act 
B)  The Civil Rights Act of 1964 
C)  The Americans with Disabilities Act 
D)  Sarbanes-Oxley Act 
E)  Fair Credit Reporting Act 
A)  Richard Osborn Act 
B)  The Civil Rights Act of 1964 
C)  The Americans with Disabilities Act 
D)  Sarbanes-Oxley Act 
E)  Fair Credit Reporting Act

Question 2

Olive Garden restaurants actively work to recruit diverse applicants, accommodate diverse employees through flexible schedules and other means, and include diverse employees in decisions at every level of the organization. Which organizational strategy for dealing with diversity is shown in these actions by Olive Garden?

Accepted Answer

A)  Organizational policies 
B)  Diversity training 
C)  Organizational practices 
D)  Individual differences 
E)  Organization culture 
A)  Organizational policies 
B)  Diversity training 
C)  Organizational practices 
D)  Individual differences 
E)  Organization culture

Question 3

The marketing argument assumes that diverse companies will have a better understanding of their different market segments.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following BEST describes the principle of equitable treatment?

Accepted Answer

A)  All persons should be treated the same regardless of their differences. 
B)  All persons should be treated equally but differently because of their differences. 
C)  All persons should be treated the same because of their differences. 
D)  All persons should be treated differently even if they are the same. 
E)  Not all persons should be treated the same, even if they are the same. 
A)  All persons should be treated the same regardless of their differences. 
B)  All persons should be treated equally but differently because of their differences. 
C)  All persons should be treated the same because of their differences. 
D)  All persons should be treated differently even if they are the same. 
E)  Not all persons should be treated the same, even if they are the same.

Question 5

Summarize the six arguments that are used to describe how diversity contributes to competitiveness.

Accepted Answer

Diversity contributes to organizational

Question 6

When a company's employees reflect the demographic makeup of the external labor market, then there is most likely ____ in the company.

Accepted Answer

A)  pluralism 
B)  full structural integration 
C)  an absence of prejudice and discrimination 
D)  low levels of intergroup conflict 
E)  increased bias 
A)  pluralism 
B)  full structural integration 
C)  an absence of prejudice and discrimination 
D)  low levels of intergroup conflict 
E)  increased bias

Question 7

What are some similarities among people in the workforce? What are some differences?

Accepted Answer

Most people work to satisfy some set of

Question 8

Diversity always involves

Accepted Answer

A)  employee's individual differences. 
B)  a quota system. 
C)  mandatory affirmative action plans. 
D)  legal constraints. 
E)  similarities in product offerings. 
A)  employee's individual differences. 
B)  a quota system. 
C)  mandatory affirmative action plans. 
D)  legal constraints. 
E)  similarities in product offerings.

Question 9

Scenario 8.1
Ray Caldwell is the human resource manager of a management consulting firm. The consultants are mostly white males and are a cohesive group. Very few conflicts exist between them and decisions are made quickly and without much disagreement. A number of the qualified applicants for new positions are multicultural and Ray wonders if he should consider hiring them. He is currently assessing the advantages and disadvantages of the firm's becoming more multicultural.
-Refer to Scenario 8.1. If Ray wants to hire the ethnic group that is expected to increase by the greatest percentage of the U.S. workforce over the next decade, he would hire more

Accepted Answer

A)  Hispanics. 
B)  African Americans. 
C)  whites. 
D)  Asians. 
E)  Native Americans. 
A)  Hispanics. 
B)  African Americans. 
C)  whites. 
D)  Asians. 
E)  Native Americans.

Question 10

The average age of the U.S. workforce is

Accepted Answer

A)  increasing because of higher legal age limits for mandatory retirement. 
B)  increasing because of immigration of older workers from other countries. 
C)  increasing because more minorities are becoming part of the workforce. 
D)  decreasing because of earlier retirement ages. 
E)  decreasing because of immigration of younger workers from other countries. 
A)  increasing because of higher legal age limits for mandatory retirement. 
B)  increasing because of immigration of older workers from other countries. 
C)  increasing because more minorities are becoming part of the workforce. 
D)  decreasing because of earlier retirement ages. 
E)  decreasing because of immigration of younger workers from other countries.

Which law requires employers to treat people of different religions and national origins fairly in the workplace?

The marketing argument assumes that diverse companies will have a better understanding of their different market segments.

Which of the following BEST describes the principle of equitable treatment?

Summarize the six arguments that are used to describe how diversity contributes to competitiveness.

When a company's employees reflect the demographic makeup of the external labor market, then there is most likely ____ in the company.

What are some similarities among people in the workforce? What are some differences?

Diversity always involves

The average age of the U.S. workforce is

The Nature of Human Resource Management

The Legal Environment

The Global Environment

The Competitive Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruitment and Selection

Compensation and Benefits

Performance Appraisal and Career Management

Managing Labor Relations

Safety, Health, Well-Being, and Security

Motivation at Work

Managing and Enhancing Performance: The Big Picture

Filters

Exam 8: Managing a New and Diverse Workforce

Which law requires employers to treat people of different religions and national origins fairly in the workplace?

The marketing argument assumes that diverse companies will have a better understanding of their different market segments.

Which of the following BEST describes the principle of equitable treatment?

Summarize the six arguments that are used to describe how diversity contributes to competitiveness.

When a company's employees reflect the demographic makeup of the external labor market, then there is most likely ____ in the company.

What are some similarities among people in the workforce? What are some differences?

Diversity always involves

The average age of the U.S. workforce is

The Nature of Human Resource Management

The Legal Environment

The Global Environment

The Competitive Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruitment and Selection

Compensation and Benefits

Performance Appraisal and Career Management

Managing Labor Relations

Safety, Health, Well-Being, and Security

Motivation at Work

Managing and Enhancing Performance: The Big Picture

Filters