Question 1

Which of the following is necessary in order for decertification to occur?

Accepted Answer

A)  The union must have served as the collective bargaining agent for the employees for at least one year. 
B)  No labor contract can currently be in force. 
C)  A majority of the members of the bargaining unit must vote for decertification. 
D)  All of these. 
E)  Both the union must have served as the collective bargaining agent for the employees for at least one year and no labor contract can currently be in force. 
A)  The union must have served as the collective bargaining agent for the employees for at least one year. 
B)  No labor contract can currently be in force. 
C)  A majority of the members of the bargaining unit must vote for decertification. 
D)  All of these. 
E)  Both the union must have served as the collective bargaining agent for the employees for at least one year and no labor contract can currently be in force.

Question 2

In negotiating a labor agreement, the union has decided that a pay raise of $1 per hour for every employee is the minimum they will accept. If they are offered less than that, they will strike. This amount is called the

Accepted Answer

A)  union resistance point. 
B)  management resistance point. 
C)  union target point. 
D)  management target point. 
E)  midpoint. 
A)  union resistance point. 
B)  management resistance point. 
C)  union target point. 
D)  management target point. 
E)  midpoint.

Question 3

Each local has an important elected position called the

Accepted Answer

A)  shop steward 
B)  executive head. 
C)  department head. 
D)  dean of negotiations. 
E)  labor-mgt negotiator. 
A)  shop steward 
B)  executive head. 
C)  department head. 
D)  dean of negotiations. 
E)  labor-mgt negotiator.

Question 4

A(n) ____ shop agreement requires new hires to join a union within a specified period of time.

Accepted Answer

A)  arbitration 
B)  mediation 
C)  strike 
D)  closed 
E)  union 
A)  arbitration 
B)  mediation 
C)  strike 
D)  closed 
E)  union

Question 5

Scenario 11.1
Multinational, Inc. has recently closed a number of plants in the United States and is planning to move the work of those plants to facilities in developing countries in the Pacific Rim. The employees of Multinational, Inc. have never been unionized. Zachary Bowman thinks it would be a good idea for him and his fellow employees to unionize.
-Refer to Scenario 11.1. What percentage of workers must request a certification election before petitioning the National Labor Relations Board to conduct an election?

Accepted Answer

A)  15 percent 
B)  30 percent 
C)  40 percent 
D)  50 percent 
E)  75 percent 
A)  15 percent 
B)  30 percent 
C)  40 percent 
D)  50 percent 
E)  75 percent

Question 6

____ is the process by which managers and union representatives negotiate the terms and conditions of employment.

Accepted Answer

A)  Benchmarking 
B)  Total quality management 
C)  Negotiated contracting 
D)  Management by objectives 
E)  Collective bargaining 
A)  Benchmarking 
B)  Total quality management 
C)  Negotiated contracting 
D)  Management by objectives 
E)  Collective bargaining

Question 7

Which of the following is the term given to items such as wages, working hours, and benefits?

Accepted Answer

A)  Mandatory items 
B)  Permissive items 
C)  Negotiated items 
D)  Price-point items 
E)  Strike items 
A)  Mandatory items 
B)  Permissive items 
C)  Negotiated items 
D)  Price-point items 
E)  Strike items

Question 8

Which of the following is NOT one of the reasons that labor unions oppose the use of prison labor?

Accepted Answer

A)  It is very easy to deny prisoners the right to form a union. 
B)  Prison labor displaces low-wage workers in the economy. 
C)  Prison labor does little to prepare prisoners for re-entry into the workforce following their release. 
D)  Prisoners are exploited because their wages are so low. 
E)  There are more prisoners today, so more work is done though prison labor. 
A)  It is very easy to deny prisoners the right to form a union. 
B)  Prison labor displaces low-wage workers in the economy. 
C)  Prison labor does little to prepare prisoners for re-entry into the workforce following their release. 
D)  Prisoners are exploited because their wages are so low. 
E)  There are more prisoners today, so more work is done though prison labor.

Question 9

For decertification to occur, one condition is that the union must have served as the official bargaining agent for the employees for at least one year.

Accepted Answer

A) True 
 B)False

Question 10

Scenario 11.1
Multinational, Inc. has recently closed a number of plants in the United States and is planning to move the work of those plants to facilities in developing countries in the Pacific Rim. The employees of Multinational, Inc. have never been unionized. Zachary Bowman thinks it would be a good idea for him and his fellow employees to unionize.
-Refer to Scenario 11.1. For a certification election to succeed,

Accepted Answer

A)  a majority of the workers in the bargaining unit must approve the union. 
B)  a majority of workers who signed authorization cards must approve the union. 
C)  30 percent of the workers in the bargaining unit must approve the union. 
D)  30 percent of the workers voting in the election must approve the union. 
E)  a majority of the workers voting in the election must approve the union. 
A)  a majority of the workers in the bargaining unit must approve the union. 
B)  a majority of workers who signed authorization cards must approve the union. 
C)  30 percent of the workers in the bargaining unit must approve the union. 
D)  30 percent of the workers voting in the election must approve the union. 
E)  a majority of the workers voting in the election must approve the union.

Which of the following is necessary in order for decertification to occur?

In negotiating a labor agreement, the union has decided that a pay raise of $1 per hour for every employee is the minimum they will accept. If they are offered less than that, they will strike. This amount is called the

Each local has an important elected position called the

A(n) ____ shop agreement requires new hires to join a union within a specified period of time.

____ is the process by which managers and union representatives negotiate the terms and conditions of employment.

Which of the following is the term given to items such as wages, working hours, and benefits?

Which of the following is NOT one of the reasons that labor unions oppose the use of prison labor?

For decertification to occur, one condition is that the union must have served as the official bargaining agent for the employees for at least one year.

The Nature of Human Resource Management

The Legal Environment

The Global Environment

The Competitive Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruitment and Selection

Managing a New and Diverse Workforce

Compensation and Benefits

Performance Appraisal and Career Management

Safety, Health, Well-Being, and Security

Motivation at Work

Managing and Enhancing Performance: The Big Picture

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Exam 11: Managing Labor Relations

Which of the following is necessary in order for decertification to occur?

In negotiating a labor agreement, the union has decided that a pay raise of $1 per hour for every employee is the minimum they will accept. If they are offered less than that, they will strike. This amount is called the

Each local has an important elected position called the

A(n) ____ shop agreement requires new hires to join a union within a specified period of time.

____ is the process by which managers and union representatives negotiate the terms and conditions of employment.

Which of the following is the term given to items such as wages, working hours, and benefits?

Which of the following is NOT one of the reasons that labor unions oppose the use of prison labor?

For decertification to occur, one condition is that the union must have served as the official bargaining agent for the employees for at least one year.

The Nature of Human Resource Management

The Legal Environment

The Global Environment

The Competitive Environment

Information for Making Human Resource Decisions

Human Resource Decision Making in Organizations

Recruitment and Selection

Managing a New and Diverse Workforce

Compensation and Benefits

Performance Appraisal and Career Management

Safety, Health, Well-Being, and Security

Motivation at Work

Managing and Enhancing Performance: The Big Picture

Filters